, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skills
Dining room setup
Table bussing
Serving staff support
Trash removal
Experience
04/2014 to CurrentFood RunnerIrvine Company | Tustin, CA,
Delivered entrees to tables and made sure each guest received correct menu items.
Assisted servers with table settings and beverage refills during busy periods.
Coached newly hired employees to train on restaurant's process flow and safety procedures, enabling workers to improve speed and accuracy.
Pitched in to help by washing dishes, glasses and cutlery when kitchen staff became overwhelmed.
Welcomed incoming patrons and seated at optimal locations based on individual preferences and server balancing requirements.
Placed dishes, utensils and beverages on food trays for delivery to rooms and confirmed that individuals received ordered meals.
Offered insight into menu items to answer customer questions.
Collected empty plates and glasses to minimize bussing requirements between customers.
Immediately bussed tables when guests left to prepare for next party.
Assisted customers in selecting appetizers, entrees and desserts and recommended alternative items for food allergies and gluten intolerances.
Relayed orders and special requests to cooks, monitoring finished dishes for accuracy with preferences.
Checked tables and refilled condiments that were running low.
Inventoried food supplies to determine needs and replenish stations.
Restocked nonperishable food items, condiments and napkins to keep pantry well-supplied.
Responded quickly to customer concerns and inquiries and provided appropriate answers, escalating major issues to [Job Title] immediately.
Completed final preparations of dishes and quickly delivered items to customers.
03/2010 to CurrentRestaurant ServerEarth Fare, Inc | Ocala, FL,
Maximized beverage sales by suggesting appropriate food and drink pairings to suit unique customer preferences.
Calculated charges, issued table checks and collected payments from customers.
Updated repeat customers on menu changes and new food and beverage offerings to maintain quality service relationships.
Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
03/2010 to CurrentBanquet ServerOcean Place | Long Branch, NJ,
Collaborated with host, bus person and cook to serve up food and beverage options.
Served plated dinners, buffet-style dinners and passed hors d'oeuvres for parties.
Washed buffet, restaurant and banquet items, including silverware, dishes, cooking utensils, equipment and displays.
Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations.
Walked among tables and refilled water and beverage glasses or took orders for more drinks and food.
Plated food and assessed plate presentation to maintain highest standard of food quality.
Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
Updated repeat customers on menu changes and new food and beverage offerings to maintain quality service relationships.
Arranged place settings with fresh tablecloths, tableware and flowers to beautify table.
Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
Assisted kitchen staff with food counts by determining number of items required for complete service.
Carried appetizer and drink trays around [Type] events, maneuvering around guests and furniture without spilling.
Provided exceptional service to [Number] customers per day at [Type] establishment.
Operated and maintained cleaning equipment and tools, including dishwasher, hand wash stations, pot-scrubbing station and trash compactor.
Met or exceeded sales targets on consistent basis with proactive promotional strategies and dessert mentions.
Set up for events with up to [Number] attendees, preparing serving and appetizer trays and setting tables.
Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
Educated guests on meals during [Type] events, answering questions and bringing special orders.
Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
Collaborated with kitchen staff to maintain efficiency in food delivery, adapting service based on customer requests and kitchen readiness.
Greeted arriving guests and escorted each to assigned tables, took drink orders and answered questions about events.
Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
Prepared and maintained buffet and salad bar by checking temperatures, restocking food and monitoring potential avenues of contamination.
Designed custom private function and banquet packages for business dinners, sales presentations, club meetings, weddings and charity events.
Collected dishes promptly after each course, cleared crumbs and glassware, and maintained customer satisfaction.
Education and Training
Expected in 06/2008Bachelor of Science | Computer And Information SciencesAma Computer College, Laoag, Philippines GPA:
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