Food Runner Resume Example
Energetic associate offering wealth of experience interacting with customers and providing exceptional service in busy family-oriented dining establishments. Hardworking and willing to go extra mile to support kitchen and server operations. Consistently exhibits positive attitude and team spirit. Dependable associate with a year of experience providing efficient, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management. Passionate professional skilled in clearing tables and delivering service cheerfully. Talented individual known for hard work and dedication. Enjoys fast-paced environments. Entry-level Food Runner and true team player remains cool under extreme pressure in high-tempo kitchens. Takes direction well and consistently meets schedule requirements. Backs up servers, back bars and kitchen staff to deliver outstanding customer service to patrons.
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- Confirmed proper placement of products and side items while implementing special instructions.
- Confirmed speed of service for all food orders while minimizing errors and complaints.
- Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
- Checked buffet and determined which food items needed to be refilled.
- Delivered food items to tables ensuring each restaurant patron received correct order.
- Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
- Conferred with cooks to produce accurate orders, verifying accuracy prior to delivery.
- Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
- Assisted preparation of food plates, overseeing quality and appearance.
- Assisted servers with table settings and beverage refills to support high-volume shifts.
- Collaborated with bar staff to complete alcoholic beverage orders for guests in all dining areas.
- Maintained kitchen productivity, guaranteeing timely preparation and serving of dishes in alignment with customer specifications.
- Selected food items from serving or storage areas and placed in dishes, on serving trays, or in takeout bags
- Restocked, arranged and organized merchandise in front lanes to drive product sales.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Maintained reports of transactions and greeted customers when entering and leaving establishment.
- Processed accurate and efficient sales and return transactions to facilitate customer satisfaction.
- Resolved customer complaints and maintained clean and tidy checkout area.
- Helped customers manage large purchases by collecting items from shelves and storage locations.
- Checked prices for customers and processed items sold by scanning barcodes.
- Used POS system to enter orders, process payments, and issue receipts.
- Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
- Checked completed orders for accuracy and bagged meals for easy carrying.
- Resolved challenging customer complaints to full satisfaction, promoting brand loyalty and maximizing repeat business.
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
- Performed shift change tasks each day to keep store efficient and neat.
- Maintained clean, sanitized and well-organized food preparation zones.
- Packaged and labeled products and orders for to-go counter and drive-through window.
- Provided customers with information on specials and discount deals.
- Assisted counter staff in packing ready orders and distributing to customers.
- Prepared and expedited food orders to support waitstaff and other team members.
- Distributed food to wait staff quickly during busy peak periods to drive customer satisfaction.
- Replenished condiments, beverages and supplies while maintaining cleanliness of service areas.
- Unloaded arriving product stock and moved to store display areas.
- Maintained current knowledge of shelf planograms and end cap plans to effectively merchandise products.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Inspected floor displays, noted missing items and immediately replenished merchandise.
- Unboxed product and placed on shelves according to layout and planogram guidelines.
- Observed safety protocols when transporting merchandise to different areas of store to alleviate item damage.
- Realigned merchandise throughout assigned section to give shelves and racks professional appeal.
- Scanned shelves and product cases to locate expired, outdated and spoiled items.
- Collected assigned merchandise and transported to store floor locations using hand trucks.
- Checked aisles and areas for spills or stock issue and made quick clean-up.
- Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
- Adhered to safety processes and procedures when stocking store to avoid falls and other injuries.
- Located needed merchandise in inventory using software and placed on skids for transport to shelves.
- Stayed current on available products, store promotions and customer service policies to better shoppers.
- Removed all boxes and related trash from sales floor and processed through compactors.
- Hauled items from stock, using pallet jack equipment and placed on correct store shelves.
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Resume Overview
School Attended
- Heritage High School
Job Titles Held:
- Food Runner
- Customer Service Cashier
- Customer Associate
- Overnight Stock Associate
Degrees
- High School Diploma
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