Hardworking, focused on producing quality food and providing excellent customer service. experienced in taking food orders, and operating cash registers. Also trained in food safety and handling.
Recognized by peers and management for doing above and beyond the normal job functions. Also received a customer service award.
Took necessary steps to meet customer needs and effectively resolve food or service issues. Recorded customer orders and repeated them back in a clear, understandable manner. Promptly reported complaints to a member of the management team. Correctly received orders, processed payments and responded appropriately to guest concerns. Served fresh, hot food with a smile in a timely manner. Communicated clearly and positively with co-workers and management. Served orders to customers at windows, counters and tables. Packaged menu items into bags or trays and placed drink orders into carriers. Accurately measured ingredients required for specific food items. Prepared and served beverages such as coffee, tea and fountain drinks. Properly portioned and packaged take-out foods for customers. Carefully maintained sanitation, health and safety standards in all work areas. Frequently washed and sanitized hands, food areas and food preparation tools. Performed general maintenance duties, including mopping floors, washing dishes, wiping counter tops and emptying grease traps. Cleaned food preparation areas, cooking surfaces, and utensils. Took initiative to find extra tasks when scheduled duties were completed. Maintained a neat, well groomed appearance including impeccable personal hygiene, hair restraint and minimal jewelry that met company standards.
Coursework in Animal Science.
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