Experienced administrative assistant offering 17 years experience in the hospitality industry supporting 12 food & beverage managers and also working closely with executive management. Organized multi-tasker and project coordinator skilled at improving customer satisfaction and revenue.
Daily duties include supporting 12 managers, organizing documents and reports, connecting with our guests to ensure their needs are met, handle travel arrangements for executives, heavy daily emails, organize special events, handle special requests from Corporate or the Executive Office for VIP guests, programming the resort's POS system, menu design, web page and OpenTable upkeep, purchase decor and office supplies for the division, issue sales reports to the restaurant managers, Medallia reports for the division-address any negative comments with managers, work with PR/ Marketing on promotions and Corporate driven campaigns.
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