FOH Trainer/Assistant Manager Resume Example

• Upsold customers from shelf to premium brands to help boost sales.
• Worked with management to plan and implement special events to boost customer numbers and profits.
• Restocked beer and liquor on regular schedule and after special events to prepare for forecasted needs.
• Engaged in small talk with patrons to build rapport and earn repeat business.
• Reduced inventory losses by creating new drink menu items to move older products.
• Multitasked to meet customer, business operations and server needs with minimal errors or delays.
• Checked identification of customers to verify age requirements needed to purchase alcohol.
• Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
• Balanced daily registers and generated sales reports to support financial and administrative objectives.
• Monitored patrons to keep alcohol consumption at designated levels.
• Stocked bar with beer, wine, liquor and related supplies.
• Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
• Prepared and served over [Number] drinks per shift in high-volume [Type] environment.

Prepared over 50 mixed drinks and poured wine, beer or non-alcoholic beverages for average of 300 patrons per shift.

• Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
• Checked identification of customers to verify age requirements needed to purchase alcohol.
• Optimized bar inventory and storage to effectively meet expected business levels with adequate stock of alcohol, soft drinks and other supplies.
• Balanced daily registers and generated sales reports to support financial and administrative objectives.
• Produced and balanced daily and weekly sales reports to assess and coordinate staff.
• Collected food, wine and appetizer orders from patrons and promoted upsell items.
• Made product recommendations to customers based on preference, food pairings and special promotions.
• Upsold customers from shelf to premium brands to help boost sales.
• Stayed up-to-date on latest in mixology trends, bar equipment and sanitation standards.
• Supported servers by preparing specialty drinks for patrons in all areas of establishment.
• Worked with management to plan and implement special events to boost customer numbers and profits.
• Restocked beer and liquor on regular schedule and after special events to prepare for forecasted needs.
• Engaged in small talk with patrons to build rapport and earn repeat business.
• Prepared and served over [Number] drinks per shift in high-volume [Type] environment.
• Stocked bar with beer, wine, liquor and related supplies.
• Advertised, marketed and recommended drink options to guests to increase guest satisfaction.
• Multitasked to meet customer, business operations and server needs with minimal errors or delays.
• Monitored patrons to keep alcohol consumption at designated levels.
• Ordered and maintained inventory of bar products, including alcohol, soft drinks and supplies to drive high volume of sales.
• Kept detailed inventories of bar supplies and stocked work areas to maintain workflow efficiently.
• Kept close track of bar tabs and transferred open tabs to dining area seamlessly, smoothing process for wait staff.
• Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
• Promoted customer safety by maintaining current list of available ride services for inebriated customers.
• Managed bar area, including cocktail design and menu, inventory, regulation compliance and customer relationships.