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Foh Team Member Boh Team Member Cashier Resume Example

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JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Summary

Cars are my thing, I've loved all cars from a very young age. im very well known for working on my car and being different with it as well as having a solid knowledge base and understanding of how they work. I also Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic. Consistently accurate in drawer reconciliation. Focused with knowledge of customer service, time management and effective planning. Skillful in handling phone duties and reservations. Well-versed in coordinating large-scale events and intimate dining. Proactive and friendly with over 3 years of hands-on experience. Self-motivated and dependable with career history achieving high performance with minimal supervision. Proficient in assisting guests with reservations, takeout orders and general inquiries. Offering years of experience working in various environment.

Skills
  • Issue resolution
  • POS systems
  • Product recommendations
  • Cash register operation
  • Staff mentoring
  • Customer greeting
  • Customer assistance
  • Coin counting
  • Cash management
  • Credit and cash transactions
  • I'm also well known in my friend group as the " mechanic" I work on my car and cars regularly and keep a high amount of car knowledge on hand.
  • I'm persistent with quick and effecient problem solving skills
Experience
05/2019 to Current FOH Team Member, BOH Team Member, Cashier The Hertz Corporation | Lakewood, NJ,
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Helped customers find specific products, answered questions and offered advice.
  • Memorized menu and offered discerning recommendations, remained steps ahead of patrons' needs and desires and accurately gauged level of interest in conversation and small talk.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Inspected items for damage and obtained replacements for customers.
  • Assisted customers with account updates, new service additions and promotional offers.
  • Processed customer payments quickly and returned exact change and receipts.
  • Resolved issues with cash registers, card scanners and printers.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Worked closely with front-end staff to assist customers.
  • Welcomed each patron warmly, opened door, engaged guest to learn how to best serve and escorted guest to table or placed name on waitlist with communication of wait time.
  • Looked for ways to serve without direction and regularly pitched in by cleaning up and organizing front area, replenishing condiments and napkins and bussing during busy times.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
11/2018 to 01/2019 Sales Associate Choctaw Nation Of Oklahoma | Crowder, OK,
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Won store sales competition for selling most pairs of jeans, resulting in 80% off coupons.
  • Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
  • Assisted customers by finding needed clothing items and checking inventory for items at other locations.
  • Helped average of 50-100 customers per day by responding to inquiries and locating products.
  • Sold various products by explaining unique features and educating customers on proper application.
  • Met with store managers to discuss product needs, accomplish sales goals and facilitate sales growth.
  • Answered customers' questions and addressed problems and complaints in person and via phone.
05/2017 to 08/2018 Lead Busser Hard Eight BBQ | City, STATE,
  • Managed inventory of dining room products, including condiments, linens and flatware.
  • Greeted guests with friendliness and professionalism.
  • Backed up cashier staff to process customer orders and payments.
  • Verified adequate levels of supplies such as linens and trays and restocked low items.
  • Stocked displays with new and transferred merchandise.
  • Executed cash transactions quickly and accurately.
  • Monitored customer movements and quickly cleared empty tables for future customers.
  • Proactively assessed customer needs and provided beverage refills, condiments and other services.
  • Restocked condiments and drink station supplies to maintain customer satisfaction.
  • Improved customer satisfaction by finding creative solutions to problems.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
Education and Training
Expected in Associate of Science | Kinesiology Tarrant County College District, Fort Worth, TX GPA:
Expected in 06/2019 High School Diploma | Byron Nelson High School, Trophy Club, TX GPA:

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Resume Strength

  • Length
  • Measurable Results
  • Personalization
  • Target Job

Resume Overview

School Attended
  • Tarrant County College District
  • Byron Nelson High School
Job Titles Held:
  • FOH Team Member, BOH Team Member, Cashier
  • Sales Associate
  • Lead Busser
Degrees
  • Associate of Science
  • High School Diploma

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