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foh team member resume example with 1+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Professional Summary

Talented restaurant team member with strong background in FOH. Works great with team members and seeks out customer service moments. Versed in cleaning and sanitation, restocking, and dining room management. Knowledgeable about service operations and food safety requirements. Stays ahead of demand by using slow periods to prepare for rushes and looking for opportunities to help others. Friendly and personable with commitment to customer satisfaction. Flexes easily between different positions to meet demand. Eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Accustomed to demanding work with little downtime. Dedicated team player with demonstrated training and problem-solving abilities. Excellent interpersonal and time management skills.

Skills
  • G-Suite
  • Flexible and Adaptable
  • Self-Motivated
  • Teambuilding
  • Active Listening
  • Multitasking Abilities
  • Excellent Communication
  • Decision-Making
  • Analytical and Critical Thinking
  • Teamwork and Collaboration
  • Dependable and Responsible
  • Planning and Coordination
  • Organization and Time Management
  • Attention to Detail
  • Good Telephone Etiquette
  • Problem-Solving
Work History
FOH Team Member, 08/2022 - Current
Uno Pizzeria & Grill Kissimmee, FL,
  • Established welcoming atmosphere by greeting each guest warmly.
  • Assisted servers with delivering food, filling beverages and retrieving items for guests.
  • Disinfected frequently touched between guests to minimize infection risks.
  • Serviced bathroom by cleaning surfaces and replacing soap.
  • Stayed ready for quick turnovers by pre-bussing tables.
  • Checked entryway regularly and handled needs such as window cleaning and trash removal.
  • Kept hostess station neat and clean with well-stocked supplies.
  • Reset tables between guests by restocking low items and wiping down surfaces.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Answered customers' questions, recommended items and recorded order information.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Inspected dishes and utensils for cleanliness.
  • Printed dining checks with total due, collected payment and offered receipts to complete transactions.
  • Increased sales significantly by upselling higher-end products to customers.
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Restocked and organized merchandise in front lanes.
  • Answered questions about store policies and addressed customer concerns.
  • Collected and authorized payments of guests.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Performed cash, card and check transactions to complete customer purchases.
  • Operated cash register to record transactions accurately and efficiently.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Used POS system to enter orders, process payments and issue receipts.
FOH Team Member, 01/2022 - 08/2022
Uno Pizzeria & Grill Orlando, FL,
  • Established welcoming atmosphere by greeting each guest warmly.
  • Assisted servers with delivering food, filling beverages and retrieving items for guests.
  • Trained new staff in front-of-house procedures, customer relations and cleaning.
  • Reset tables between guests by restocking low items and wiping down surfaces.
  • Disinfected frequently touched between guests to minimize infection risks.
  • Serviced bathroom by cleaning surfaces and replacing soap.
  • Stayed ready for quick turnovers by pre-bussing tables.
  • Checked entryway regularly and handled needs such as window cleaning and trash removal.
  • Kept hostess station neat and clean with well-stocked supplies.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Answered customers' questions, recommended items and recorded order information.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Inspected dishes and utensils for cleanliness.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
  • Printed dining checks with total due, collected payment and offered receipts to complete transactions.
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Restocked and organized merchandise in front lanes.
  • Answered questions about store policies and addressed customer concerns.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Collected and authorized payments of guests.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.
  • Performed cash, card and check transactions to complete customer purchases.
  • Operated cash register to record transactions accurately and efficiently.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Used POS system to enter orders, process payments and issue receipts.
FOH Team Member, 05/2021 - 01/2022
Uno Pizzeria & Grill Riverside, MA,
  • Established welcoming atmosphere by greeting each guest warmly.
  • Assisted servers with delivering food, filling beverages and retrieving items for guests.
  • Trained new staff in front-of-house procedures, customer relations and cleaning.
  • Reset tables between guests by restocking low items and wiping down surfaces.
  • Disinfected frequently touched between guests to minimize infection risks.
  • Serviced bathroom by cleaning surfaces and replacing soap.
  • Kept hostess station neat and clean with well-stocked supplies.
  • Checked entryway regularly and handled needs such as window cleaning and trash removal.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Answered customers' questions, recommended items and recorded order information.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Inspected dishes and utensils for cleanliness.
  • Printed dining checks with total due, collected payment and offered receipts to complete transactions.
  • Quickly and clearly communicated dining orders to kitchen staff, directing attention to special requests or dietary restrictions.
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Restocked and organized merchandise in front lanes.
  • Answered questions about store policies and addressed customer concerns.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.
  • Performed cash, card and check transactions to complete customer purchases.
  • Operated cash register to record transactions accurately and efficiently.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Used POS system to enter orders, process payments and issue receipts.
  • Monitored self-checkout systems and provided assistance or intervention where required.
Education
Bachelor of Science: Biochemistry, Expected in 05/2026
-
Hampton University - Hampton, VA
GPA:
Status -
Languages
American Sign Language :
Elementary:
Negotiated :
:

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Resume Overview

School Attended

  • Hampton University

Job Titles Held:

  • FOH Team Member
  • FOH Team Member
  • FOH Team Member

Degrees

  • Bachelor of Science

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