fnma form 571 specialist loan servicing resume example with 12+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - - -

Detail-oriented professional seeks a position where strong analytical and organizational skills and ability to work effectively in a team environment will add value. Capable Accountant successful at managing multiple projects and consistently meeting deadlines under pressure. Extensive knowledge of accounting software and processes.

  • Account reconciliation expert
  • Adobe software proficiency
  • PeopleSoft knowledge
  • Strong organizational skills
  • Complex problem solving
  • Flexible team player

Accounting Skills

  • Operated computers programmed with accounting software to record, store, and analyze information.

General Ledger Accounts

  • Maintained accurate accounts including cash, inventory, prepaid, fixed assets, accounts payable, accrued expenses and line of credit transactions.

Researched and resolved billing problems that had been previously missed.Research

  • Investigated and analyzed client complaints to identify and resolve issues.

Data Organization

  • Improved office organization by compiling quarterly budget reports, financial spreadsheets, organizational charts and company data reports using advanced Microsoft Excel functions.


  • Maintained status reports to provide management with updated information for client projects.

09/2014 to Current
FNMA Form 571 Specialist - Loan Servicing Tiaa Overland Park, KS,
  • Reconcile and identify disbursements qualifying for reimbursement.
  • Research items to confirm eligibility.
  • Reconcile previously submitted Form 571 claims to expenses needing to be reimbursed by FNMA.
  • Enter items in FNMA AMN System by appropriate Form 571 expense line item.
  • Research rejects and partial pays by FNMA for resubmission.
  • Upload items into the receivable database.
  • Perform other tasks and projects as assigned.
03/2013 to 10/2013
Financial Risk Analyst Topbuild Meredith, NH,
  • Support Masco's internal claims database (STARS system) by performing data integrity procedures, system maintenance, GL reconciliations, and updating and distributing Aggregate Reports to management.
  • Administer Masco's policy archival system and insurance certificate process. Respond timely to Business Unit and customer insurance inquires and requests.
  • Analyze data, identify and quantify risk exposures and communicate trends and recommended solutions for consideration and implementation.
  • Process prepaid insurance journal entry and update general insurance report.
  • Review and process invoices and enter into AvantGard for payment. Communicate and maintain bank account changes in AvantGard as needed and assist in semi-annual audit with Treasury Services Dept.
  • Provide financial data to internal and external customers including but not limited to insurance submissions, invoices, insurance-related audits.
  • Prepare and provide Business Unit benchmarking reports.
  • Complete self-insured state filings, applications, assessments and audits.
  • Review self-insured state collateral requirements for accuracy.
11/2012 to 03/2013
Sales and Use Tax Intern Masco Corporation City, STATE,
  • Prepare and file state tax returns for monthly, quarterly, and annual remittances and reconciliations.
  • Process monthly tax notices and resolve issues in a timely fashion.
  • Coordinate check requests and other types of fund transfers for tax liabilities.
  • Assist Tax Analysts and Accountants with corporate tax research.
  • Work with other interns towards a common goal of completing various projects.
04/2007 to 06/2012
Server Assistant in Food and Beverages Bloomfield Hills Country Club City, STATE,
  • Demonstrated excellent interpersonal and team building skills with a diverse range of guests, managers and colleagues
  • Selected by management to train new employees in business operations and customer service
  • Coordinate with kitchen staff to ensure timely and accurate order preparation
Expected in 2015
Master's of Business Administration and Finance: Business Administration and Finance
Walsh College of Accountancy and Business - Troy, MI

Walsh College of Accountancy and Business Troy, MI Master's of Business Administration and Finance, Current GPA 3.64, Expected Graduation on December 2015

Expected in 2012
Bachelor of Accountancy: Accounting
Walsh College of Accountancy and Business - Troy, MI

Bachelor of Accountancy Degree, June 2012

Corporate Taxation coursework


Currently studying for the CPA exam. Passed the Financial Accounting portion on the first try.

English (Fluent), Albanian (Native)
Professional Affiliations
Bloomfield Hills Country Club Bloomfield Hills, MI

Peachtree, JD Edwards, SAP, Checkpoint: RIA, CCH IntelliConnect, STARS Risk, TRAVELERS System, AvantGard, RM Navigator, REOcentral, FNMA AMN System, Microsoft Office

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Resume Overview

School Attended

  • Walsh College of Accountancy and Business
  • Walsh College of Accountancy and Business

Job Titles Held:

  • FNMA Form 571 Specialist - Loan Servicing
  • Financial Risk Analyst
  • Sales and Use Tax Intern
  • Server Assistant in Food and Beverages


  • Master's of Business Administration and Finance
  • Bachelor of Accountancy

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