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Flow Team Member Resume Example

Resume Score: 80%

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FLOW TEAM MEMBER
Summary

Enthusiastic individual boasting a background in logistics and customer service. A driven Flow Team Member known for taking on a variety of job tasks and willing to cross-train in different departments.

Skills
  • Customer engagement
  • Moving freight
  • Inventory replenishment
  • Skilled in [Type of Equipment]
  • Merchandise stocking^
  • Inventory management
Experience
Flow Team Member10/2012 to CurrentTargetWilmington , NC
  • Assessed frozen and refrigerated items and disposed of products that had exceeded expiration dates.
  • Adhered to safety regulations, operating procedures and quality standards.
  • Unloaded freight upon arrival and checked to make sure it was stocked in the correct location in the warehouse.
  • Prioritized customer needs to promote high level of service.
  • Learned new tasks by cross training and working in other areas of the store, which helped in the overall understanding of business workflows.
  • Unloaded products and stocked shelves to resupply new merchandise and items.
  • Assisted guests by answering questions and solving [Type] issues.
  • Established routines and workflows to drive efficiency and productivity.
  • Assessed floor displays to determine which merchandise required restocking.
  • Completed daily cycle counts and monthly audits of specified segments to keep inventory current and accurate.
  • Carried out duties within fast-paced retail environment, providing organized stocking methods and plans.
  • Replenished inventory with focus on addressing customer needs.
Delivery driver 06/2006 to 01/2012Purnell furniture services High Point , NC
  • Picked up and delivered cargo in tractor-trailer with expert knowledge of roads, highways and interstates.
  • Delivered rush merchandise on tight schedules to meet customer targets.
  • Located and selected merchandise to verify against delivery sheet specifications.
  • Contacted customers prior to delivery to coordinate delivery times.
  • Avoided delivery delays by carefully planning best routes with GPS.
  • Verified loads against shipping papers.
  • Obtained signatures needed to complete and process all paperwork efficiently.
  • Completed [Number] pre- and post-trip truck inspections to report and record any defects or malfunctions.
  • Unloaded packages from [Type] trucks for delivery to customers, taking care to prevent damage to merchandise and goods.
  • Loaded and unloaded [Number] trailers each day.
  • Checked vehicle's fluid levels and tire pressure and scheduled any required repairs.
  • Directed efficient product loading and checked load balance to prevent on-the-road incidents.
  • Verified contents of [Number] daily inventory loads against Bills of Lading with [Number]% accuracy.
  • Notified branch management of any vehicle safety concerns and issues.
  • Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
  • Communicated frequently with dispatch to relay route changes and delays impacting customer delivery timetables.
  • Obtained signatures on all invoices and credits to stay on top of paperwork requirements.
Story Room Clerk 03/2001 to 06/2006Thomas Built BusesHigh Point, NC
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Helped customers load bulky and heavy items into vehicles after purchase.
  • Maintained accurate order and shipment forms and inventory documentation to facilitate timely material flow.
  • Conveyed inventory levels and processes to internal and external customers to meet diverse requirements and smooth process flow.
  • Managed vendor relationships to support supply chain and maintain product quality.
  • Tracked inventory, conducted cycle counts and audits and resolved issues to maintain accurate records.
  • Unloaded incoming trucks and stocked merchandise in correct storage areas.
  • Rotated goods in inventory by following “first in, first out” approach to keep shelves organized and well-stocked.
  • Prepared inventory for shipment by attaching tags and labels and executing shipment documents to facilitate delivery to proper customers.
  • Examined incoming shipments to verify quality and quantity and returned unacceptable items to suppliers for refund or replacement.
  • Monitored work areas for cleanliness and functionality and removed obstacles to promote safe work environment.
  • Received deliveries, scanned packages and updated orders in internal database to enable efficient order processing and fulfillment.
  • Completed inventory audits every [Timeframe] to check stock levels.
  • Kept stockroom clean and neat for maximum productivity.
  • Examined packages and goods for damage and notified vendors of specific issues requiring replacement.
  • Organized storage of articles in bins, floor, shelves and assigned areas according to product categories.
  • Kept detailed records of [Type] stock inventory in [Software], diligently managing order availability and record accuracy.
  • Replenished inventory with focus on addressing customer needs.
  • Operated forklift to elevate or place merchandise in appropriate areas.
  • Bent, lifted, opened, and moved [Type] products weighing up to [Number] pounds.
Education and Training
High School Diploma06/1987Pender High SchoolBurgaw, NC
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Resume Overview

Companies Worked For:

  • Target
  • Purnell furniture services
  • Thomas Built Buses

School Attended

  • Pender High School

Job Titles Held:

  • Flow Team Member
  • Delivery driver
  • Story Room Clerk

Degrees

  • High School Diploma 06/1987

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