Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000
Cell:
resumesample@example.com
Summary
Keep employees and department on-target with proactive management of day-to-day demands and unique customer and employee situations. Motivational employee leader and respecful conflict mediator skilled at promoting satisfaction and loyalty. Great interpersonal communication and multitasking abilities.
Results-driven [Job Title] offering [Number]+ years of [Industry] experience combined with enterprising approach to handling all department needs and promoting business success. Excellent salesperson with organized approach and diligent follow-through. Trained in diverse strategies for achieving revenue and cost-control objectives.
Skills
Supply and inventory management
Vendor management
Order processing
Rules and regulations
Experience
Flow Team Member, 07/2019 to Current Scenic Hotel Group – Northland, MI,
Assisted other team members with [Task] to facilitate timely service.
Broke down shipping materials and placed all boxes and debris in the correct waste receptacles.
Unloaded products and stocked shelves to resupply new merchandise and items.
Established routines and workflows to drive efficiency and productivity.
Learned new tasks by cross training and working in other areas of the store, which helped in the overall understanding of business workflows.
Housekeeping Attendant, 05/2019 to 08/2019 Boyne Resorts – Big Sky, MT,
Collected trash from receptacles and surfaces, discreetly removing items for disposal.
Cleaned and dusted cobwebs on light fixtures, baseboards and window sills.
Managed client laundry with proper care and attention to needs of different linens and articles of clothing.
Replenished guest supplies and amenities.
Provided deep cleaning services for areas in need of additional sanitation.
Washed and polished glass windows and doors to keep entryways clear and professional.
Used [Type] cleaning products for sanitizing bathrooms and kitchens to reduce spread of germs and prevent illness.
Changed and laundered sheets, removing stains by using [Type] cleaner to restore all linens to pristine condition.
Housekeeping Supervisor, 04/2010 to 07/2019 Petco – Amherst, NH,
Managed team of [Number] personnel in busy hotel with [Number] rooms.
Developed training programs to build employee performance.
Supervised and supported all new personnel to maximize quality of service and performance.
Reviewed employee performance and devised improvement plans.
Supervised employees and developed training programs to ensure maximum performance.
Placed housekeeping staff on specific shifts and room blocks based on abilities and daily requirements.
Submitted repair requests to maintenance team.
Department Manager, 04/2014 to 05/2019 Walmart – City, STATE,
Cultivated talented team of departmental employees through outstanding mentoring, coaching and teaching skills.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
Assessed, optimized and elevated operations to target current and expected demands.
Cultivated culture of empowerment to help employees better meet customer needs with minimal oversight.
Kept department on-target to meet sales and profit objectives by minimizing waste and pursuing revenue generation opportunities.
Oversaw efficient receiving and inventory management to keep stock within optimal levels.
Enforced safety rules and other policies to protect employees and minimize company liability.
Balanced workloads to meet targets without overtaxing employees.
Developed and implemented promotional strategies to drive business success and maintain budgetary guidelines.
Treated associates with fairness and respect, providing recognition of accomplishments.
Employed process improvement initiatives within department.
Supervised [Number] full-time and [Number] part-time employees.
Greeted and assisted all customers daily in high-traffic retailer.
Established, enforced and updated policies keeping business agile and responsive to changing market conditions.
Executed targeted merchandising and promotional plans, bringing in [Number]% of quota on average.
Coached, trained and mentored new team members and manager trainees.
Supported shrinkage and safety awareness, reviewed sales and inventory data, identified trends and prepared reports for management.
Partnered with [Job title]s to develop and implement merchandising plans to guarantee profitability on weekly basis.
Demonstrated excellent communication skills in resolving product and consumer complaints.
Handled [Type] shift overstock, restocking and inventory control.
Performed opening and closing duties as part of management team, including cash management.
Education and Training
High School Diploma: , Expected in 05/2005 Lakeview Highschool - Lakeview , SC GPA:
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