Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:

Keep employees and department on-target with proactive management of day-to-day demands and unique customer and employee situations. Motivational employee leader and respecful conflict mediator skilled at promoting satisfaction and loyalty. Great interpersonal communication and multitasking abilities.

Results-driven [Job Title] offering [Number]+ years of [Industry] experience combined with enterprising approach to handling all department needs and promoting business success. Excellent salesperson with organized approach and diligent follow-through. Trained in diverse strategies for achieving revenue and cost-control objectives.

  • Supply and inventory management
  • Vendor management
  • Order processing
  • Rules and regulations
Flow Team Member, 07/2019 to Current
Scenic Hotel GroupNorthland, MI,
  • Assisted other team members with [Task] to facilitate timely service.
  • Broke down shipping materials and placed all boxes and debris in the correct waste receptacles.
  • Unloaded products and stocked shelves to resupply new merchandise and items.
  • Established routines and workflows to drive efficiency and productivity.
  • Learned new tasks by cross training and working in other areas of the store, which helped in the overall understanding of business workflows.
Housekeeping Attendant, 05/2019 to 08/2019
Boyne ResortsBig Sky, MT,
  • Collected trash from receptacles and surfaces, discreetly removing items for disposal.
  • Cleaned and dusted cobwebs on light fixtures, baseboards and window sills.
  • Managed client laundry with proper care and attention to needs of different linens and articles of clothing.
  • Replenished guest supplies and amenities.
  • Provided deep cleaning services for areas in need of additional sanitation.
  • Washed and polished glass windows and doors to keep entryways clear and professional.
  • Used [Type] cleaning products for sanitizing bathrooms and kitchens to reduce spread of germs and prevent illness.
  • Changed and laundered sheets, removing stains by using [Type] cleaner to restore all linens to pristine condition.
Housekeeping Supervisor, 04/2010 to 07/2019
PetcoAmherst, NH,
  • Managed team of [Number] personnel in busy hotel with [Number] rooms.
  • Developed training programs to build employee performance.
  • Supervised and supported all new personnel to maximize quality of service and performance.
  • Reviewed employee performance and devised improvement plans.
  • Supervised employees and developed training programs to ensure maximum performance.
  • Placed housekeeping staff on specific shifts and room blocks based on abilities and daily requirements.
  • Submitted repair requests to maintenance team.
Department Manager, 04/2014 to 05/2019
WalmartCity, STATE,
  • Cultivated talented team of departmental employees through outstanding mentoring, coaching and teaching skills.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Assessed, optimized and elevated operations to target current and expected demands.
  • Cultivated culture of empowerment to help employees better meet customer needs with minimal oversight.
  • Kept department on-target to meet sales and profit objectives by minimizing waste and pursuing revenue generation opportunities.
  • Oversaw efficient receiving and inventory management to keep stock within optimal levels.
  • Enforced safety rules and other policies to protect employees and minimize company liability.
  • Balanced workloads to meet targets without overtaxing employees.
  • Developed and implemented promotional strategies to drive business success and maintain budgetary guidelines.
  • Treated associates with fairness and respect, providing recognition of accomplishments.
  • Employed process improvement initiatives within department.
  • Supervised [Number] full-time and [Number] part-time employees.
  • Greeted and assisted all customers daily in high-traffic retailer.
  • Established, enforced and updated policies keeping business agile and responsive to changing market conditions.
  • Executed targeted merchandising and promotional plans, bringing in [Number]% of quota on average.
  • Coached, trained and mentored new team members and manager trainees.
  • Supported shrinkage and safety awareness, reviewed sales and inventory data, identified trends and prepared reports for management.
  • Partnered with [Job title]s to develop and implement merchandising plans to guarantee profitability on weekly basis.
  • Demonstrated excellent communication skills in resolving product and consumer complaints.
  • Handled [Type] shift overstock, restocking and inventory control.
  • Performed opening and closing duties as part of management team, including cash management.
Education and Training
High School Diploma: , Expected in 05/2005
Lakeview Highschool - Lakeview , SC

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School Attended

  • Lakeview Highschool

Job Titles Held:

  • Flow Team Member
  • Housekeeping Attendant
  • Housekeeping Supervisor
  • Department Manager


  • High School Diploma

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