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Flooring Specialist Resume Example

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FLOORING SPECIALIST
Professional Summary
Dependable sales associate with strong customer service background and merchandising abilities. Proficient at operating cash registers and point of sale systems to adequately process customer payments in a friendly manner. Looking to utilize over 9 years' experience in customer oriented environments. 
Skills
  • Exceptionally Fast Learner
  • Communications expert
  • Adept mathematics and basic accounting
  • Computer proficiency
  • Accurate money handling
  • Payment processing
  • Exquisite multi-tasking abilities
  • Telephone etiquette
Work History
March 2016-CurrentFlooring SpecialistCompany Name | City
  • Suggested accessories and complementary purchases.
  • Wrote, negotiated and finalized sales contracts and floor installation contracts.
  • Accepted and processed returns.
  • Maintained adherence to all company protocols.
  • Prepared merchandise for sales floor.
  • Provided general customer service on sales floor.
  • Operate lift equipment.
February 2015-March 2016Paint Sales Associate | Company Name | City, State
  • Prepared merchandise for sales floor.
  • Directed individuals to merchandise locations.
  • Suggested accessories and complementary purchases.
  • Accepted and processed returns.
  • Maintained adherence to all company protocols.
  • Reported incidents to management.
  • Kept work areas clean and neat at all times.
  • Provided repeat customers with exceptional care and attention.
  • Operated paint mixer
  • Operated lift equipment


February 2014-February 2015Special Services Associate | Company Name | City, State
  • Updated computer inventory listings.
  • Worked collaboratively in team environment.
  • Provided repeat customers with exceptional care and attention.
  • Kept work areas clean and neat at all times.
  • Monitored entrances, exits and fitting rooms for signs of theft.
  • Wrote, negotiated and finalized sales contracts.
  • Maintained adherence to all company protocols.
  • Accepted and processed returns.
  • Suggested accessories and complementary purchases.
  • Directed individuals to merchandise locations.

January 2013-February 2014Flooring Associate | Company Name | City, State
  • Prepared merchandise for sales floor.
  • Directed individuals to merchandise locations.
  • Suggested accessories and complementary purchases.
  • Wrote, negotiated and finalized sales contracts.
  • Maintained adherence to all company protocols.
  • Monitored entrances, exits and fitting rooms for signs of theft.
  • Reported incidents to management.
  • Kept work areas clean and neat at all times.
  • Provided repeat customers with exceptional care and attention.
  • Prioritized and accomplished wide range of tasks each shift.
  • Updated computer inventory listings.
  • Worked collaboratively in team environment.

August 2010-March 2012Paint Assocaite | Company Name | City, State
  • Prepared merchandise for sales floor.
  • Directed individuals to merchandise locations.
  • Suggested accessories and complementary purchases.
  • Accepted and processed returns.
  • Maintained adherence to all company protocols.
  • Monitored entrances, exits and fitting rooms for signs of theft.
  • Reported incidents to management.
  • Kept work areas clean and neat at all times.
  • Provided repeat customers with exceptional care and attention.
  • Operated paint mixing machines
  • Prioritized and accomplished wide range of tasks each shift.
  • Worked collaboratively in team environment.

December 2009-August 2010Inventory Management Specialist | Company Name | City, State
  • Updated computer inventory listings.
  • Worked collaboratively in team environment.
  • Prioritized and accomplished wide range of tasks each shift.
  • Kept work areas clean and neat at all times.
  • Reported incidents to management.
  • Monitored entrances, exits and fitting rooms for signs of theft.
  • Maintained adherence to all company protocols.
  • Directed individuals to merchandise locations.
  • Prepared merchandise for sales floor.
  • Organized store merchandise racks by size, style and color.
  • Monitored and analyzed sales records and consumer purchasing trends.
  • Set and recommended mark-up rates, mark-down rates and selling prices for merchandise.
  • Completed stock orders and managed inventory levels.

August 2008-August 2009Cashier | Company Name | City, State
  • Trained new cashiers on procedures, customer service and sales techniques.
  • Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices.
  • Completed all cleaning, stocking and organizing tasks in assigned sales area.
  • Operated a cash register for cash, check and credit card transactions
  • Cleaned and organized the store, including the checkout desk and displays.
  • Alerted customers to upcoming sales events and promotions.
  • Identified potential shoplifters and alerted management.
  • Completed all point of sale opening and closing procedures, including counting the contents of the cash register.
  • Handled all customer relations issues in a gracious manner and in accordance with company policies.
  • Welcomed customers into the store and helped them locate items.
  • Shared best practices for sales and customer service with other team members to help improve the store's efficiency.
  • Processed customer returns in compliance with Company Policy


October 2007-August 2008Cashier | Company Name | City, State
  • Trained new cashiers on procedures, customer service and sales techniques.
  • Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices.
  • Completed all cleaning, stocking and organizing tasks in assigned sales area.
  • Operated a cash register for cash, check and credit card transactions.
  • Cleaned and organized the store, including the checkout desk and displays.Alerted customers to upcoming sales events and promotions.
  • Identified potential shoplifters and alerted management.
  • Completed all point of sale opening and closing procedures, including counting the contents of the cash register.
  • Handled all customer relations issues in a gracious manner and in accordance with company policies.
  • Welcomed customers into the store and helped them locate items.
  • Shared best practices for sales and customer service with other team members to help improve the store's efficiency.
  • Processed customer returns in compliance with Company Policy

March 2014-October 2014Slot Attendant | Company Name | City, State
  • Assisted clients with slot machines including how to operate machines.
  • Payed out clients their winnings.
  • Counted change for clients.
  • Performed minor technical maintenance on machines.
  • Maintained and cleaned the machines and gaming area.
  • Reported suspicious activities to management.
Education
2008High School Diploma: North Montgomery High School, City, State
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Resume Overview

School Attended

  • North Montgomery High School

Job Titles Held:

  • Flooring Specialist
  • Paint Sales Associate
  • Special Services Associate
  • Flooring Associate
  • Paint Assocaite
  • Inventory Management Specialist
  • Cashier
  • Slot Attendant

Degrees

  • High School Diploma :

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