flooring installer resume example with 11 years of experience
JessicaClaire
, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Summary
Dedicated Sales Associate offers history of success in fostering quality shopping experiences. Brings talents for needs assessment and extensive product knowledge to inspire customer purchases and exceed performance goals. Leverages experience and skill to train and mentor new associates on customer service and sales best practices.
Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales.
Skills
Excellent work ethic
Quality-conscious
Safety protocol knowledge
Tile, hardwood, carpet, LVT, sheet vinyl and laminate
Attentive to detail
Confident and positive attitude
Strong organization skills
Reliable and consistent
Results-driven
Reliable & trustworthy
Active listening
Flexible schedule
Problem resolution
Conflict resolution
Critical thinking
Team building
Experience
07/2018 to CurrentFlooring InstallerEmpire Today | Independence, MO,
Installed quality floorings at client sites and followed set customer service standards during installation process.
Inspected floor surface, assessed conditions and corrected potential imperfections affecting carpet and flooring installations.
Trimmed and installed padding to specified dimensions to meet client requirements.
Evaluated work areas before planning flooring layout for different projects.
Educated clients on best methods and products to clean new flooring.
Used hand and power tools to install hardwood, vinyl, laminate and other types of flooring.
Removed existing flooring and discarded old material.
07/2015 to CurrentFloor InstallerLineage Logistics | Gaston, SC,
Inspected floor surface, assessed conditions and corrected potential imperfections affecting carpet and flooring installations.
Evaluated work areas before planning flooring layout for different projects.
Repaired diverse flooring types using tools and equipment.
Educated clients on best methods and products to clean new flooring.
Used hand and power tools to install hardwood, vinyl, laminate and other types of flooring.
Removed existing flooring and discarded old material.
Installed quality floorings at client sites and followed set customer service standards during installation process.
07/2007 to 07/2010Owner/OperatorNtb | Hixson, TN,
Set pricing structures according to market analytics and emerging trends.
Employed and managed vendors by negotiating deliverables, cost and expected quality.
Executed performance reviews to encourage improved productivity for team members.
Led startup and creation of operational procedures and workflow planning.
Trained teams on specific operations, applicable procedures and techniques for each job site.
Supervised performance of workers with goals of improving productivity, efficiency and cost savings.
Enhanced operational performance by developing effective business strategies, systems and procedures.
Promoted store offerings through newspaper advertisements, catalogs and brochures to attract new customers.
Managed sales presentations to promote product and brand benefits.
Oversaw project execution, phase progress, workmanship and team performance to drive on-time completion of deliverables.
07/2006 to 07/2007Sales AssociateBally's Total Fitness | City, STATE,
Collected payments and provided accurate change.
Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Helped customers find specific products, answered questions and offered product advice.
Trained new team members in cash register operation, stock procedures and customer services.
Sold various products by explaining unique features and educating customers on proper application or usage.
Built and maintained relationships with peers and upper management to drive team success.
Reviewed files, recordings and other documents to obtain information to respond to requests.
Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
Answered product questions with up-to-date knowledge of sales and promotions.
Developed trusting relationships with customers by making personal connections.
Engaged customers in friendly, professional dialogue to determine needs.
Used technology resources to assist customers in locating and selecting items.
Answered incoming telephone calls to provide store, products and services information.
Assisted teammates with sales-processing tasks to meet daily sales goals.
Education and Training
Expected in to to | Business Administration and ManagementITT Technical Institute - Indianapolis, Indianapolis, INGPA:
Expected in to to High School Diploma | Santa Teresa Davilla, São Paulo Brasil , GPA:
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