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floor supervisor and table game dealer resume example with 12+ years of experience

JC
Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Flexible hard worker ready to learn and contribute to team success. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference. Flexible Table Games Dealer talented at dealing cards games while observing patron play. Offers experience working fast-paced environments, delivering good customer service. Games Dealer with 14 years of experience in operating casino games. Successful at building customer loyalty by engaging guests during play to optimize casino experiences.

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Skills
  • Shuffling
  • Payout procedures
  • Cards dealing
  • Team building
  • Customer service
  • Flexible
  • Data management
  • Friendly, positive attitude
  • Basic Math
  • Organization
  • Training & Development
  • Documentation skills
  • Good work ethic
  • computer skill
  • Payment management
  • Supervision & leadership
Experience
07/2019 to Current Floor Supervisor and Table Game Dealer Grand Sierra Resort And Casino | Reno, NV,
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Communicated with supervisors and managers about suspicious or unruly behavior from patrons.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Demonstrated leadership by making improvements to work processes and helping to train others.
  • Motivated and encouraged team members to communicate more openly and constructively with each other.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Greeted incoming guests with enthusiasm to promote fun, memorable and exciting experience.
  • Maintained enjoyable environment by entertaining and engaging players at tables.
  • Explained rules, took bets, and delivered payouts to facilitate movement of games.
  • Provided gambling chips and coin money in exchange for legal currency for players to join in games.
  • Improved operations by working with team members and customers to find workable solutions.
08/2017 to 07/2019 Table Games Dealer Grand Sierra Resort And Casino | Reno, NV,
10/2015 to 08/2017 Floor Supervisor and Table Game Dealer Freddie Casino | City, STATE,
06/2014 to 03/2016 Floor Supervisor and Table Games Dealer Riverside Casino | City, STATE,
11/2008 to 05/2013 Table Games Dealer Snoqualmie Casino | City, STATE,
Education and Training
Expected in | Associate of Science Tacoma Community College, Tacoma, WA GPA:
Expected in | English Teacher Ton Duc Thang University, Vietnam, GPA:

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Resume Overview

School Attended

  • Tacoma Community College
  • Ton Duc Thang University

Job Titles Held:

  • Floor Supervisor and Table Game Dealer
  • Table Games Dealer
  • Floor Supervisor and Table Game Dealer
  • Floor Supervisor and Table Games Dealer
  • Table Games Dealer

Degrees

  • Some College (No Degree)

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