floor supervisor resume example with 3+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - : - -

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

  • Stock Management
  • Performance Improvements
  • Sound Judgment
  • Decision Making
  • Attention to Detail
  • Positive Attitude
11/2021 to 08/2022
Floor Supervisor Service Corporation International Canovanas, PR,
  • Collaborated with leadership to determine needs and devise improvement plans to reach strategic targets.
  • Addressed employee issues and conflicts to provide input, feedback and coaching.
  • Delegated tasks appropriate to individual employees to provide development opportunities.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Managed inventory and stock levels in coordination with purchasing and receiving department.
  • Taught junior employees proactive strategies to meet operational and sales goals.
  • Monitored performance of [Number] team members to develop optimization plans.
  • Supervised receiving and stockroom activities to identify opportunities with inventory and prevent shrinkage.
  • Organized and updated schedules to optimize coverage for expected customer demands.
  • Connected with customers to provide assistance and collect feedback to optimize operations.
  • Initiated service consultations by asking customers open-ended questions to learn personal preferences and needs.
  • Increased customer loyalty through consistent and dependable service, great attitude and in-depth knowledge of products.
  • Worked directly with store manager to verify achievement of sales, retention and quality targets.
  • Inventoried stock and reordered when inventory dropped to specified level.
  • Shared product knowledge with customers while making personal recommendations.
  • Maintained cleanliness of store by cleaning windows, sweeping floors and dusting product shelves.
05/2019 to 11/2021
Janitorial Supervisor Marsden West Folsom, CA,
  • Trained staff to follow team standards and use efficient techniques.
  • Checked quality of work regularly through inspections and official assessments.
  • Kept team safe by verifying proper use of safety equipment and techniques, and correcting missteps.
  • Managed team supplies to maintain budgets and meet work demands.
  • Achieved adequate coverage for jobs by setting effective schedules and assigning tasks to each worker.
  • Checked inventory for required supplies and made lists for needed cleaning products.
  • Sanitized and cleaned sinks, mirrors, toilets and showers.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Monitored supply levels and requested new items to maintain completing daily cleaning tasks.
  • Assessed daily workloads, scheduled and planned daily assignments and oversaw numerous projects.
  • Delegated work to staff, setting priorities and goals.
  • Explained goals and expectations required of trainees.
  • Swept and damp-mopped private stairways and hallways.
  • Polished furniture and room accessories to keep all areas bright and fresh.
  • Collaborated with multiple departments to maximize workflow and efficiency.
  • Prepared rooms for meetings and arranged decorations, media equipment and furniture for social or business functions.
  • Mixed water and detergents or acids to prepare cleaning solutions.
  • Managed team of employees, daily progress reports and overall project planning.
  • Monitored cleanliness of lobby, swimming pool and other common areas.
02/2015 to 08/2015
Detail Cleaner Reynolds Ford City, STATE,
  • Drove vehicles to or from workshops or customer workplaces or homes.
  • Swept, shoveled or vacuumed debris or salvageable scrap into containers and removed from work areas.
  • Maintained inventories of cleaning supplies.
  • Applied waxes or masking materials to vehicles to preserve, protect or restore color or condition.
  • Pressed buttons to activate cleaning equipment or machines.
  • Cleaned and polished vehicle windows.
  • Maintained cleanliness and presentation of stockroom and organized chemical racks by size, style and color for visual appeal.
  • Mixed cleaning solutions, abrasive compositions, or other compounds according to formulas.
  • Pre-soaked or rinsed machine parts, equipment or vehicles by immersing in cleaning solutions or water.
  • Cleaned plastic work inside cars using paintbrushes.
  • Inspected parts, equipment or vehicles for cleanliness and damage.
  • Monitored operation of cleaning machines and stopped machines or notified supervisors when malfunctions occurred.
  • Transported materials, equipment or supplies to or from work areas.
  • Ordered and restocked supplies to keep workplace operating smoothly.
  • Rinsed objects and placed on drying racks or used cloths, squeegees or air compressors to dry surfaces.
Education and Training
Expected in 09/2017 to to
Oklahoma Community College - Oklahoma City, OK,
Expected in to to
Associate of Arts: Business Management
Oklahoma City Community College - Oklahoma City, OK
  • Did not finish getting associates degree.

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Resume Overview

School Attended

  • Oklahoma Community College
  • Oklahoma City Community College

Job Titles Held:

  • Floor Supervisor
  • Janitorial Supervisor
  • Detail Cleaner


  • GED
  • Associate of Arts

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