To
use my schedule driven detail oriented background form military fulfilment to keep a Financial
Representative office on task, and
deliver high quality service to clients so
that we can together build a Court of the Table level business.
Skills
Active TS Security Clearance
Project Management
Schedule Management
Exceptional organizational skills
Microsoft Office suite
Spreadsheet management
Database management
Excellent communication skills
Education
Minneapolis Community & Technical CollegeMinneapolis, MNExpected in 2004 – –Some College:Accounting/Business Management - GPA:Coursework included Accounting, Business Management, Excel and MathematicsÂ
Accomplishments
Earned Team of the Month Award in April, 2015.
Improved RPA SOC program organization by managing purchasing and inventory spreadsheets using advanced Microsoft Excel functions.
Improved RPA SOC program organization by managing projects using Microsoft Project functions.
Assisted in completion of 4 RPA SOC new site stand ups, 2011-2015.
Work History
Alleare Consulting - Flexible Fulfillment Team Member Alexandria, VA, 09/2016 - Current
 Pick items from online orders from the warehouse and storefront, and package orders in an accurate and timely manner.Â
Support Price Accuracy team as needed.Â
Support warehouse with daily product pulls and stocking excess products in designated areas in warehouse.
Provides an elevated customer experience to generate a loyal clientèle.
Ensures superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.Â
Chenega Corporation - Program Manager Pittsburgh, PA, 04/2014 - 05/2015
Created Microsoft Project files to maintain RPA SOC new installation team schedules and meet deadlines of projects.
Developed slideshows using Microsoft Project and PowerPoint to present progress to leadership.
Tracked up to 27 procurement efforts via GSA Advantage simultaneously from inception to completion.
Maintained detailed spreadsheets of all procurement efforts to ensure accuracy and efficiency.
Coordinated with on-site and warehouse personnel to ensure hardware equipment shipped accurately and efficiently.
Partnered with warehouse team, GSA representatives and vendors to address damaged products replacements and order discrepancies.
Served as a single point of contact for RPA SOC new site installation procurement orders status and changes.
Sourced qualified vendors and negotiated contracts.
Conducted market research for hardware equipment.
Produced cost analysis spreadsheets to GSA Advantage representatives with all procurement efforts.
Created Microsoft Project files to assist lead engineer maintain project schedules and requirements.
Partnered with RPA SOC procurement team and base contracting to ensure paperwork accuracy.
Partnered with RPA SOC engineering team to create procurement requirements spreadsheets.
Conducted market research to determine lowest cost equipment purchased to meet requirements.
Developed reports using Microsoft PowerPoint to present progress to leadership.
Maintained and reserved the RPA SOC program conference room calendar.
Maintained electronic and paper files.
Office Depot - Team Lead City, STATE, 11/2008 - 04/2011
Successfully managed the activities of 13 team members is multiple locations.
Monitored the daily activities of 5 support teams.
Improved service quality and increased sales by developing a strong knowledge of company's products and services.
Effectively communicated with team members to maintain clearly defined expectations.
Generated and distributed daily reports to appropriate personnel.
Demonstrated proficiency in telephone, email, faxing and face-to-face communication within high-volume environment Assisted in high volume printing department.
Monitored team progress to complete projects within deadlines.
Accurately set-up fold, adjusting roll mechanisms, tension and guide devices.
Examined printed copy for correct ink density, position on paper and registration.
Additional Information
Office Depot Regional Management Training Courses2010
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