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Fitness Instructor Resume Example

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FITNESS INSTRUCTOR
Professional Summary

Successful Customer service representative with 4+ years of experience addressing customer requests and concerns. Expert at providing relevant information and options to effectively resolve issues. Upbeat and energetic with grace in handling difficult situations through resourcefulness and adaptability. Experienced and accomplished in computer science, data entry, and written and verbal communication. A quick and eager learner with attention to detail and dedication to excellence. Looking to resume my career into customer service from former SAHM and Childhood education.

Skills
  • Teamwork and contribution
  • Time management
  • Proficient in MS Office
  • Project Management
  • Research and analysis
  • Report preparation
  • Training development aptitude
  • Communications
  • Safety and compliance
  • Operational improvement
Work History
Fitness Instructor, 05/2016 to Current
GetFitFolks – Cincinnati, OH
  • Self-guided entrepreneurial venture to share passion for fitness, nutrition, self care, and community.
  • Cultivated positive relationships with participants by interacting with group during fitness classes.
  • Explained and demonstrated safe and appropriate exercises for clients of various fitness and physical abilities.
  • Provided guidance and inspiration to class members and recommended additional fitness resources.
Infant Teacher, 07/2017 to 11/2019
Primrose School Of Symmes – Cincinnati, OH
  • Attention: Managed and dispensed exact measurements for compliant meal presentation for children with food allergies and with medication dosing requirements.
  • Direction: Adhered to parent preferences and legal requirements for feeding breast milk, formula and solids to infants.
  • Documentation: Facilitated successful classroom transition through floating position – detailed written and verbal accounts of daily activities, timing, and curriculum accomplishments every work day.
  • Co-ordination- Demonstrate agile, flow-to-the-work co-worker provider relief through expert scheduling, time management, and positive attitude.
  • Maintained annual training in CPR, emergency first aid, and education licensure through ongoing training and development workshops.
Customer Service Team Leader , 09/2009 to 01/2010
Spanco BPO – Coimbatore, Tamilnadu, India
  • Positioned as go-to person for up to 10 staff members, troubleshooting complex administrative and training issues promptly.
  • Assisted new team members with new hire processing and existing training programs.
  • Set attainable daily, weekly and monthly goals and game plans.
  • Motivated teams by recognizing and rewarding excellence.
  • Held weekly/monthly meetings with associates to provide constructive feedback on performance.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.
Customer Service Representative, 01/2008 to 07/2009
Max Newyork Life Insurance – Coimbatore, Tamilnadu, India
  • Maintained proficiency in revenue and sales.
  • Contacted private individuals or businesses by telephone to solicit sales.
  • Maintained and recorded customer information in database.
  • Made appointments with interested customers according to schedule availability.
  • Cultivated customer loyalty, promoted repeat customers and improved sales.
  • Provided primary customer support to internal and external customers in fast-paced environment.
  • Educated customers on promotions to enhance sales.
  • Awarded as "Best Performer of the year".
Education
Master of Business administration: Human Resource Management, 05/2009
Bharathiyar University - India

Completed 2 Semesters

Bachelor of Science: Computer Science, 05/2006
Holy Cross College - India
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Resume Overview

Companies Worked For:

  • GetFitFolks
  • Primrose School Of Symmes
  • Spanco BPO
  • Max Newyork Life Insurance

School Attended

  • Bharathiyar University
  • Holy Cross College

Job Titles Held:

  • Fitness Instructor
  • Infant Teacher
  • Customer Service Team Leader
  • Customer Service Representative

Degrees

  • Master of Business administration : Human Resource Management , 05/2009
    Bachelor of Science : Computer Science , 05/2006

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