Livecareer-Resume
Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary

Seeking a position with your company where I can maximize my skills of management, quality assurance, program development, leadership skills, training experience professional goals. I plan to focus on high quality performance in accordance with the company policies standards.

Skills
  • Microsoft Office and databases software (word, Excel and Outlook)
  • Ability to work under pressure and pay attention to details
  • Proficient in courtesy
  • Excellent PC and other clerical skills
  • Provides analytic and specialized support of consistently complex projects
  • Proficient Conflict Resolution skills.
  • Auditing
  • Backup
  • Charts/Forms
  • Conflict Resolution
  • Excellent Customer Service
  • Data entry
  • Detail oriented
  • Documentation
  • Financial aid assistance
  • Inventory
  • Excel
  • Policies
  • Safety
  • Supervision
  • Administrative abilities
  • Application processes
  • Regulatory requirements
  • Appointment setting
  • Recordkeeping requirements
  • Dispensing protocols
  • Office management
  • Organization
  • Coordination
  • Active listening
  • Check payment processing
  • Training & Development
  • Reliable and trustworthy
  • Team management
Experience
06/2014 to 02/2020
Financial Aid Office Administrator Aos Staffing St. Louis, MO,
  • Provides assistance with financial documents to students.
  • Advise student on documentation on required forms.
  • Facilitate successful experiences interacting with various campus departments including registrar, admissions, and career services.
  • Assisting students with various university resources that are available.
  • Collect and analyze data
  • Facilitate successful experiences interacting with various people.
  • Worked closely with supervisors providing support and service for student’s financial needs.
  • Ability to solve problems and be proactive in handling potential issues in the absence of supervisor.
  • Backup support for receptionist.
  • Executes special research and tasks.
  • Archival of physical documents to onsite and offsite storage.
  • May resolve discrepancies.
  • Maintains records, logs, of material received, issued, stored, distributed and delivered.
  • Maintained messages by telephone to various department and employees.
  • Received and posted payments to loan accounts.
  • Assisted with completion of documentation such as FAFSA paperwork, answered questions and delivered key information.
  • Promoted business and capitalized on sales opportunities to maximize revenue.
  • Improved profit margins by streamlining operations and workflow.
  • Achieved cost-savings by developing functional solutions to financial aid problems.
  • Gave workshop and other group presentations to inform students of options and educate on financial aid process.
  • Educated customers on variety of loan products and available credit options to promote valuable decision-making.
  • Listened carefully to customer complaints and swiftly resolved issues by taking appropriate action.
  • Contributed to development, planning and completion of project initiatives.
  • Set travel arrangements and gathered documents for management and executive staff meetings and trips.
  • Sorted and distributed business correspondence to correct department or staff member, reducing dropped communications and enabling faster responses to key requests.
  • Ordered and distributed office supplies, supervising personnel's usage to maintain fixed office budget.
  • Oversaw office inventory by restocking supplies and submitting purchase orders.
  • Backed up human resources department in handling benefits paperwork, employee incident reports and data entry to maximize team productivity.
  • To provide customer service for other departments within service level times.
  • Create and maintain documents and spreadsheets to record history and report on key
  • Provided one-on-one counseling to students regarding financial aid program options and requirements.
  • Performs other duties if requested.
03/2010 to 07/2014
Executive Hostess H&H Ranch Golf Course City, STATE,
  • Hosting parties for corporations and companies.
  • Greeting customers and commuters.
  • Demonstrating emergency procedures.
  • Serving drinks, cocktails and meals, answering to inquiries, reassuring and guiding passengers in case of emergency.
  • Duties also includes covering receptionist, cooking and housekeeping areas.
  • Trained new employees and assisted the manager with other duties as assigned.
  • Facilitate successful experiences interacting with various people.
  • Collect and analyze data regarding customers.
  • Worked closely with supervisors providing support and service for employees and customers.
  • Ability to solve problems and be proactive in handling potential issues.
  • Travel to other sites as needed.
  • Receives, unloads, unpacks, shelves, distributes and delivers incoming parts, tools, materials, supplies, equipment, inventory, etc.
  • May resolve discrepancies.
  • Assist in planning and executing of city- sponsored special events.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Assisted kitchen staff with food counts by determining number of items required for complete service.
  • Supervised activities of dining room staff to maintain service levels and support guest needs.
  • Managed daily card and cash transactions by maintaining payment records and investigating irregularities.
  • Designed custom private function and banquet packages for business dinners, sales presentations, club meetings, weddings and charity events.
  • Supported management by resolving customer service and food-related issues to maintain guest satisfaction.
  • Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
  • Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
  • Cleaned and restocked counter areas, replenished cash drawer and checked server supplies to facilitate operations.
  • Managed employees and guest expectations by relaying information regarding hours, wait times and specials.
07/2007 to 12/2009
Pre School Teacher The Learning Place #4 City, STATE,
  • Supervised during recreational fields trips.
  • Assisting with meals and meal charts for breakfast, and lunch
  • My role focused on high quality learning accordance with policies and programmatic accredited standards.
  • Assisting students with various resources that are available.
  • Collect and analyze data regarding students.
  • Worked closely with supervisors providing support and service for employees, students and parents.
  • Maintain secondary audit to ensure initial audit and data entry correspond post Enrollment and prior to other departments activities.
  • Executes special research and tasks to assist children reach milestones.
  • Ability to solve problems and be proactive in handling potential issues.
  • To provide customer service for other departments within service level times.
  • Create and maintain documents and spreadsheets to record history and report on key indicators.
  • Create and maintain records, logs, etc.
  • Of materials received, stored, issued delivered, or distributed.
  • Ensure security and safety materials, property and supplies.
  • Design and implement recreation programs, events and activities best suited participants.
  • Coordinates and teaches a variety of recreational programs and activates as assigned.
  • Prepared, duplicated and collated teaching materials to help students better understand learning concepts.
  • Established positive relationships with students, parents, fellow teachers and school administrators.
  • Assisted in development screenings to measure students' motor, language, and emotional skills.
  • Helped students take advantage of other available subject matter and study resources.
  • Optimized learning plans while quantifying student progress through test administration.
  • Provided students with personalized educational, behavioral and emotional support.
  • Participated in meetings with parents concerning child's progress and areas of concern during parent-teacher conferences.
  • Fulfilled multiple duties, including tutoring basic skills, and grading homework and exams.
  • Drove social, emotional, intellectual, and physical development through age-appropriate enrichment activities.
  • Organized and led activities to promote physical, mental and social development.
  • Identified children in need of extra support for emotional, health-related or developmental concerns and conceived improvement strategies.
  • Identified early signs of emotional and developmental problems in children.
  • Encouraged children to be understanding of others, show good manners and instructed in other social development behaviors.
Education and Training
Expected in 2012
:
American InterContinental University - ,
GPA:
Expected in 2001
Bachelor’s Degree: Business Administration
American InterContinental University - ,
GPA:
Expected in 1998
Master’s Degree: Business Management
Seminole State College - Seminole, OK
GPA:
Expected in 1992
:
McClain High School - Tulsa, OK
GPA:
Accomplishments
  • 9 or high GPA 2014 - 2018.
  • 4 years of demonstrated administrative experience.
  • CPR and First Aid Training.
  • Consistently maintained high customer satisfaction ratings.

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Resume Overview

School Attended

  • American InterContinental University
  • American InterContinental University
  • Seminole State College
  • McClain High School

Job Titles Held:

  • Financial Aid Office Administrator
  • Executive Hostess
  • Pre School Teacher

Degrees

  • Bachelor’s Degree
  • Master’s Degree

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