- , , 100 Montgomery St. 10th Floor
- H: (555) 432-1000
- C:
- resumesample@example.com
- Date of Birth:
- India:
- :
- single:
Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment. Known for punctuality, good customer service, and a positive attitude.
- EMR / EHR
- Medical office administration
- Inventory and Supply Management
- Insurance claims
- Medical Billing and Coding
- Patient-focused care
- Compiling data
- Computer proficiency
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- Written Communication
- Data management
- Organization and Time management
- Regulatory requirements
- Customer service-focused
- Tuition support
- Student assistance
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Financial Aid Administrator, 05/2021 - Current
Strategic Education, Inc. – Miramar, FL,
- Acting as the central point of contact for students seeking eligibility information with respect to financial support.
- Reports directly to Executive and Associate Directors of financial Aid, and to the Financial Aid Operations Manager.
- Demons understanding of and adherence to federal and state regulations for financial aid.
- Assisted students in understanding academic application processes, admissions requirements and financial aid options.
- Liaised with students and admission department to facilitate documentation and application processing.
- Observed all corporate and federal regulatory policies in terms of data security, privacy and confidentiality.
- Helped customers make decisions about loans and lines of credit based on availability, terms and benefits.
- Assisted with completion of documentation such as FAFSA paperwork, answered questions and delivered key information.
- Experience using Campus Nexus software.
- Determining Student eligibility and resolving 'C' Code flags on ISIR reports by collecting pertinent documentation for our files.
Medical Assistant, 07/2020 - 11/2021
Waterbury Hospital – Watertown, CT,
- Greeted, checked-in, and checked-out approximately 40+ patients per week, scheduling appointments, collecting payments, and processing paperwork for patients.
- Assembled patient electronic charts according to practice protocol, overseeing photo management for patient charting, and processing all computer documentation of patient records.
- Presided over set-up, clean up and assisted physician with procedures, such as PRP's, Liposuction, and wound care management. Obtaining solid knowledge base for all office products, procedures and treatments provided.
- Assisted Patient Educators and Coordinators by issuing prescriptions, submitting reservations for procedures, collecting balances, and delivering preoperative instructions.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
- Taught patients about medications, procedures and care plan instructions.
- Sanitized, restocked and organized exam rooms and medical equipment.
- Performed clerical duties, such as word processing, data entry, answering phones and filing.
- Gathered forms to collect patient information for billing and insurance filing.
- Called and faxed pharmacies to submit prescriptions and refills.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Verified appropriate lab couriers picked up collected lab specimens.
- Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
- Compiled necessary documents for surgical billing packages. Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analyses.
- Completed clinical procedures and gathered patient data for interpretation by physician.
Insurance Administrator, 12/2016 - 07/2020
Orthofix Inc – Lewisville, TX,
- Prepared term life insurance applications as well as universal and whole life applications for clients. Submitted Life insurance applications to 30+ insurance carriers, and maintained all clientele case files.
- Maintained constant contact with clients, brokers and carriers. Developing great working rapport with General Agency (GA). Following-up on client applications and outstanding underwriting requirements processed and reviewed by GA.
- Input data into Smart Office and ACT! Software, as well as maintained Excel spreadsheets and Word files. Prepared in-house reports to generate new business, collaborated on Marketing campaigns, and new business and health insurance projects.
- Maintained strong knowledge of basic medical terminology to better understand services and procedures.
- Observed strict procedures to protect sensitive patient information, including medical records and payment data.
- Actively listened to customers' requests, confirming full understanding before addressing concerns.
- Developed and maintained courteous and effective working relationships.
Child Support Caseworker, 11/2007 - 12/2015
Maximus, Inc. – Wichita, KS,
- Researched case information, identified problems, established facts and drew valid conclusions to complex inter-governmental cases. Maintained caseload of 30+ interstate and intrastate child support cases.
- Answered and addressed telephone inquiries from public, clients, and other court agencies, entering and receiving information on statewide child support system, PACSES.
- Responsible for processing of incoming and outgoing registrations of child support orders. Was responsible for ensuring healthy, positive working rapport with clients, private agencies and multiple jurisdictions, territories, and countries.
- Composed correspondences to clients, other court offices, and agencies. Assisted with success of assigned special projects and "pilot" programs, ranging in two projects and programs, per Calendar Year.
- Developed rapport to create safe and trusting environment for clients.
- Documented data and completed accurate updates to case records.
- Interviewed individuals and families to assess needs and provide informational resources.
- Performed duties in accordance with all applicable standards, policies and regulatory guidelines to promote safe working environment.
: Massage Therapy Certificate, Expected in 06/2002
-
The Professional School Of Massage - Langhorne, PA,
GPA:
: PenncoPenndelPenndelMedical Assistant Certificate, Expected in 06/1997
-
Delaware Valley Academy Of Medical And Dental Assistants - Philadelphia, PA
GPA:
: Reiki Master , Expected in 04/2016
-
The Prancing Peacock - Yardley, PA,
GPA:
Diploma: , Expected in 06/1996
-
BENSALEM TOWNSHIP HIGH SCHOOL - ,
GPA:
: Liberal Arts- Emphasis On Nursing, Expected in
-
Bucks County Community College - Newtown, PA,
GPA:
- Good Clinical Practice, NIDA- Issued October 2020
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