Filler Hostess Food Runner Server Expo Resume Example

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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Passionate about customer service and enthusiastic about promoting a positive guest experience. Successfully assisted guests with questions and problems in person and via telephone in a professional manner. Reliable team player and strong communicator.
Filler (Hostess)/Food Runner/Server/Expo, 05/2015 to Current
The Cheesecake Factory City, STATE,
  • Filler (Hostess) 
  • Welcome each guest with a warm greeting and input party information into the computer seating system
  • Escort guests to their table while engaging in friendly conversation to ensure each one has a great experience from the moment they walk in
  • Fulfill team leader duties as a filler, instruct other hosts regarding thier shift duties
  • Decide table wait time based on the current capacity of the restaurant to ensure that guests are seated within the estimated time given
  • Accommodate guests' table preferences
  • Food runner: 
  • Deliver the food to each guest and assist them with anything they need to accommodate their meal such as condiments and refills Assist the servers when they are overwhelmed with many tasks to help us provide greater customer service 
  • Server:
  • provide excellent and attentive service to each guest
  • technical duties include taking the order,communicating with the kitchen to ensure accuracy, and being available for all guest needs during their dining experience
  • Expo
  • Managing the line cooks during service
  • communicating with the servers, managers, and line cooks to prevent mistakes from happening, ensuring all food allergies are being accounted for, and everyone is exercising correct kitchen sanitation and safety methods
Hostess/Server, 04/2015 to 07/2016
Star Cafe City, STATE,
  • Took telephone orders for both delivery and pick up using a POS system and packaged the takeout and delivery orders.
  • Managed all cash handling and credit card transactions and verified cash drawer against the day's receipts.
  • Provided professional, friendly and engaging service.
  • Greeted tables, Explained menu items and made recommendations upon request, and took orders Delivered food in a timely manner and consistently monitored tables to ensure guest satisfaction.
Education and Training
Bachelor of Science: Math Hospitality Management, Expected in 03/2015
University of California - Riverside, CA
Math Hospitality Management
Bachelor of Science: Hospitality Management , Expected in June 2018
California Polytechnic State University at Pomona - Pomona, CA
: , Expected in 07/2016
Glendale Community College - Glendale, CA
  • committed team player
  • thrives in fast pace environment 
  • strong communication skills
  • quick problem solver 
  • inventory management
  • cash handling 
Activities and Honors
National Society of Minorities in Hospitality  2016-current 
  • network with major brands in the hospitality industry and other chapters in the country

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Resume Strength

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  • Measurable Results
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Resume Overview

School Attended
  • University of California
  • California Polytechnic State University at Pomona
  • Glendale Community College
Job Titles Held:
  • Filler (Hostess)/Food Runner/Server/Expo
  • Hostess/Server
  • Bachelor of Science
  • Bachelor of Science