field technician supervisor resume example with 14+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Proven ability to successfully lead, manage, and coach teams. Dedicated to drive company adoption of common infrastructure to support growing profits via revenue growth, improved efficiency and cost avoidance. I possess a solid mix of technical and business acumen and ability to wear multiple hats successfully. I am adept at communicating with key stakeholders in assessing priorities and needs. I have demonstrated ability to meet deadlines, deal with multiple demands, distractions and interruptions
  • Team building expertise Dispatch Management
  • Schedule management Motivational leadership style
  • Problem resolution Productivity improvement specialist
  • Employee training and development Excellent problem solving skills
  • Ability to read and interpret safety rules, operating Strong organizational skills
  • and maintenance instructions, and procedure
  • manuals 12 plus years of Leadership and Installation experience
  • Excellent problem solving and relationship building skills.
  • MS Office "power-user" with additional proficiencies in assorted databases
  • Training.
Dispatch Regional Supervisor
Field Technician Supervisor, 06/2013 - Current
Ecolab Inc. San Mateo, CA,
  • Managed team of 20 Installation Technicians.
  • Developed and implemented solutions in a timely manner.
  • Led regular stand-up meetings, events and continuous improvement projects with measurable goals.
  • Served as mentor to junior team members.
Lead Service Technician, 07/2010 - 06/2013
Atlantic Tractor Upper Marlboro, MD,
  • Installed satellite TV systems in residences and businesses.
  • Ran diagnostic tests to verify functionality of equipment.
  • Consistent Top Performer.
  • Responded to corrective maintenance requests in a timely manner.
Commercial Technician, 01/2008 - 06/2009
Brink's Incorporated Saint Louis, MO,
  • Laid out raceways and installed devices for fire alarm systems.
  • Conducted functional tests for fire alarm systems.
  • Assisted journeyman electrician with installation, repairs and maintenance of electrical systems.
  • Wired outlets, connected circuits and breakers and replaced fuses and fuse boxes.
Custom Installation Technician, 11/2007 - 01/2008
Tesla Stockholm, ME,
  • Installed custom commercial and residential audio video installation.
  • Handled custom wiring and consulting for high definition televisions, satellites, and sound systems.
  • Installed coax cables inside residences.
  • Explained company offerings to promote products and services to clients.
  • Mounted and fastened control panels, sensors and video cameras.
  • Disassembled broken and defective equipment to facilitate repair.
  • Incorporates principles of teamwork with all organizational levels in the resolution, completion and follow-up of Knowledge, skills and ability to perform Dispatch Management, Technical Support, Reporting, Service and.
Service Technician, 01/1 - 01/1
  • Install satellite systems while delivering stellar service.
  • Preform projects and tasks as assigned.
  • various responsibilities.
  • providing mentoring of team members of varying levels of experience.
Installation Supervisor, -
  • Managed technicians.
  • Ensured they produced quality installations.
  • Handled all administrative duties in a responsible and timely matter.
  • Prioritizing to drive task and project completion.
Education and Training
Thomas Nelson Community - Hampton, VA
Status - Social Science 24 credit hours SOCIAL SCIENCE SOCIAL SCIENCE
: , Expected in
Mott Community College - Flint, MI
Status - 22 Credit hours towards Social Science Social Science
Additional Information
  • ADDITIONAL INFORMATION Awards *Top Technician April 2012 *TLC Award Winner Oct 2012

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Resume Overview

School Attended

  • Thomas Nelson Community
  • Mott Community College

Job Titles Held:

  • Field Technician Supervisor
  • Lead Service Technician
  • Commercial Technician
  • Custom Installation Technician
  • Service Technician
  • Installation Supervisor


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