LiveCareer-Resume

field technician assistant resume example with 4+ years of experience

Jessica
Claire
Authorized to work in the U.S . Valid drivers license
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Summary

Dedicated and detail-oriented Field Technician with years of experience in prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Flexible and goal-oriented team player with expertise in scheduling, customer relationship management and other areas of expertise .

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Skills
  • Quality assurance controls
  • System design
  • machinery
  • Preventative maintenance
  • Attention to details
  • Problem solving
  • Critical thinking
  • The ability to multitask
  • Electronics repairs
  • Conflict management
  • Safety awareness
  • Installing equipment
  • Self-motivated
  • Athletic
Education and Training
Old Dominion University Norfolk, VA Expected in 2024 ā€“ ā€“ : Cybersecurity - GPA :
An Achievable Dream High Newport News, VA, Expected in 04/2020 ā€“ ā€“ High School Diploma : - GPA :
Experience
Banfield Pet Hospital - Field Technician Assistant
Florence, KY, 01/2023 - Current

I provide a variety of fulfillment duties including the delivery, installation, integration, networking, and repair of consumer electronics devices.

  • Helped customers by answering questions and resolving issues using excellent troubleshooting and testing abilities.
  • Taught customers how to operate, calibrate and maintain installed systems and equipment.
  • Completed and submitted paperwork for appointments and updated software account records.
  • Diagnosed tool, equipment and machinery malfunctions.
  • Verified system functionality by testing equipment and connections, identifying and correcting problems.
  • Applied company safety policies consistently when performing daily tasks.
  • Utilized handheld device to update work order status.
  • Traveled to 150+ field locations per month to evaluate equipment and performance.
Kehe Food Distributors - Owner
Springfield, MO, 04/2020 - Current

While running a rapidly growing virtual store I use vulnerability analysis to identify system security flaws on critical systems. This reduced security risk, prevented 4 thousand dollars worth fraud orders and allowed my company to be compliant

  • Hosted special events to boost brand awareness and increase community engagement.
  • Led startup and creation of operational procedures and workflow planning.
  • Developed and implemented successful sales strategies to meet business goals.
  • Kept records for production, inventory, income and expenses.
Allied Mineral Products Company Inc - Order Picker Operator
Brownsville, TX, 05/2021 - 11/2022

I gather the appropriate items to fulfill incoming orders. Receiving and checking incoming pick tickets ,Locating products using technology,

Retrieving orders according to quantity, size etc. ensuring accuracy

  • Selected products and items from shelves and pallets for customer orders.
  • Picked up heavy objects using proper lifting techniques to avoid personal injuries.
  • Cleaned and organized aisles, work stations and floors to promote operational productivity.
  • Achieved productivity and accuracy standards to meet company guidelines.
  • Confirmed items picked for orders by keying codes into system.
  • Labeled boxes and placed in outbound collection areas.
  • Used RF scanner to load totes, pallets and carts onto trucks for customer delivery.
  • Inspected merchandise for wear or defects, disposing of damaged items as instructed by supervisors.
  • Operated forklift and pallet jack to transport heavy loads.
  • Picked products from designated locations using various tools and transferred to appropriate areas for further processing.
Apex Systems - Production Worker
Tallahassee, FL, 10/2020 - 05/2021
  • I feed raw materials into machinery, assembling goods on production lines, and monitoring the process. In addition, i carry out basic quality checks such as testing of product or packaging before shipping by adequately storing all necessary supplies. I use accident analysis strategies to prevent further accidents of a similar kind on the line
  • Kept operations area neat and orderly to minimize obstacles.
  • Operated trucks, forklifts and lifts following safety protocols to minimize accidents.
  • Helped achieve team goals by rotating production lines and daily duties to meet demand.
  • Reduced health and safety risks with strict adherence to safety protocols and PPE requirements.
  • Monitored production line, watching for pile-ups or jams.
  • Used hand trucks and forklifts to unload, load and transport items.
AADA - Help Desk Agent
City, STATE, 04/2019 - 08/2020

I provide hands on technical support and assistance. I interact with customers in-person to resolve their computer problems related to software and hardware issues to help them get back up running smoothly again.

  • Created new accounts, reset passwords and configured access to servers and file management software for users.
  • Assisted customers with various types of technical issues via email, live chat and telephone.
  • Increased overall company performance through improved IT uptime and cost reductions.
  • Troubleshot hardware issues and worked with service providers to facilitate repairs for end users.
  • Kept customers informed about issue resolution progress and provided updated estimated times of resolution on ongoing basis.

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Resume Overview

School Attended

  • Old Dominion University
  • An Achievable Dream High

Job Titles Held:

  • Field Technician Assistant
  • Owner
  • Order Picker Operator
  • Production Worker
  • Help Desk Agent

Degrees

  • High School Diploma

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