Field Technician with extensive experience in installing and trouble shooting all services provided to the customers. Strong training abilities and effective communicator with all aspects of the job.
Computer/ MS Office
Time Warner Cable/SpectrumAshatabula, OHField Technician-5Installed cable, phone, internet, Signature Home and Intelligent Home with a strong knowledge and customer satisfaction. Troubleshooted all products provided to the customer through company tools such as signal meter, UNIFIED, RIO and ACRM. Proficient in ICOMS as a tool to assist other departments in decision making and monitoring the daily repeat report. Trained new hires in several different offices as a TAG trainer and tech mentor. Assisted in new hire interviews and provided feedback. Completed LMS courses and DDI training in Leadership and Development.
Sun and Moon LandscapingConneaut, OHCrew LeaderInspect, operate test machinery or equipment to diagnose machine malfunctions. Ordered parts, supplies and equipment from catalogs and suppliers, or obtained them from storerooms. Conducted job bids for perspective clients. Handled customer discrepancies and provided resolutions.
United States Coast Guard Marblehead, OHBoatswain Mate/E-4Maritime law enforcement officer, duties included conducting vessel boarding's, issuing citations for illegal acts and computer data entry of all findings. Search and rescue/first responder qualifications. Maintained daily inventory logs. Conducted monthly training for the station and local EMS.
Lakeland Community CollegeKirtland, OH, USAAssociate of Arts: Accounting
Conneaut High SchoolConneaut, OH, USAHigh School Diploma: General