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Field Systems Engineer, Lead Resume Example

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FIELD SYSTEMS ENGINEER, LEAD
Professional Summary
Highly professional Systems Administrator with 20+ years' experience with software and hardware administration, deployments, configurations, upgrades, migration, technical support, and training. Retired U.S. Army after 20 years of honorable service. Possesses an extremely professional work ethic with a reputation for being able to apply common sense to the most complex and diverse situations. Highly adaptable to changes in the working environment.
Core Qualifications
VMware - ESXi - NetApp & Dell Storage – ITIL -  Security+, Network+, A+ – Windows Server 2012R2 – Microsoft Applications - Active Directory – Software Verification & Validation - Technical Writer  
Experience
Exfo Ingenierie ElectroMay 2014 to CurrentField Systems Engineer, Lead
  • Dell PowerEdge R420XR and DartFrog DCS1130 Servers Dell EqualLogic PS6210x and NetApp 2020/2040/2240 Storage devices Dell S4820T 10GB and Cisco 3560 switches.
  • SMC Suite: CPOF 13.0.5, Near Real-Time Services (NRTS) Data Dissemination Services (DDS 1.7.1.1) Command and Control Infrastructure (C2I) P1.0.1 DataBridge, RWS CPOF Search Command Web Global Command and Control Services - Army (GCCS-A) Ventrilo, Remote Admin, Map Server Extensible Messaging and Presence Protocol (XMPP), etc.,.
Aktiebolaget ElectroluxMay 2009 to May 2014Field Systems Engineer
  • Primary FSE for Battle Command Common Services (BCCS) technical support, troubleshooting, periodic maintenance, administration, and familiarization training encompassing a wide variety of server applications, storage arrays, networking, patching, and monitoring.
  • Built the necessary servers to accommodate home station training that closely resembled deployed operational requirements.
  • Key in providing much needed technical support, expertise, and administration of over 200 servers across a U.S.
  • Army Division in Colorado, Western Region, Afghanistan, and Kuwait.
  • Duties included the development of support documentation and updates via peer review/feedback process.
  • Selected to be the lead FSE working directly with U.S.
  • military Signal personnel and Senior Leaders in providing technical support, advice, and mentorship during the planning, preparation, and execution of numerous major military exercises required for upcoming deployments.
  • Constantly assisting Senior Staff members and Leaders of the 4ID HQ's to include subordinate Brigades and Battalions on the proper implementation of Command Post of the Future (CPOF) into their tactical operational environment.
  • Provided Tactical Mission Command (TMC) support at COB Speicher, Iraq and Kandahar Air Field (KAF), Afghanistan during deployed operations to include, monitoring and maintaining 17 VMware servers (MS2008 and MS2003) consisting of a BC13.0.3 CPOF Master and Backup Server, P101 DataBridge, SOA Server, NRTS, Data Dissemination Server, 9 Mid-Tiers, Search Server, and Remote Admin/Voice-over-IP Server.
  • Participated in all Commanding General briefings at United States Division-North (USD-N), Iraq and Regional Command-South (RC-S), Afghanistan for the purpose of monitoring and providing needed technical support.
  • Provided on-call support for the USD-N Joint Operations Center (JOC) and the RC-S Combined Joint Operations Center (CJOC) for Mission Command support operations.
  • Built and configured the VMware server suite for a TMC (KAF) classroom to support ongoing RC-S training requirements that included SharePoint 2010, SQL2008, Domain Controller, BC13.0.3 CPOF Master, switch configuration, and NetApp FAS2020 install and configuration.
  • Primary Instructor for a Basic CPOF Course, Maintainers Course, and Leaders overview for the 35th EN BDE at FT Leonard Wood, MO, the 109RSG, SDNG, and the 169th FiB, Buckley AFB, CO.
  • Provided CPOF software and hardware technical/operational support for the 4th Infantry Division during RIP/TOA at USD-N, Iraq.
  • Conducted a major software upgrade to 3 Brigades and the Division HQ via remote access.
  • Assisted the G3 and G6 in the preparation and execution of 3 quarterly Enhanced Mission Command Workshops (EMCW); briefing CPOF collaborative capabilities to as many as 30 newly promoted General Officers and 1 LTG in Washington D.C.
  • via WAVE and CPOF.
  • Northrup Grumman, Technical Services Division.
Battle Command Training CenterApril 2005 to April 2009Technical Trainer
  • Planed, developed, coordinated and provided a program of instruction for numerous military tactical Windows and Linux based applications including the Force XXI Battle Command Brigade and Below (FBCB2), Blue Force Tracker (BFT), Enhanced Position Location Reporting System (EPLRS), and the Command Post of the Future (CPOF).
  • Integral in building and configuring the infrastructure for a new Battle Command Training Center (BCTC) at Fort Carson, CO.
  • designed to provide Army digital command systems instruction.
  • Built and configured a complete Mission Command server suite to include hardware configuration of 2 x Sun 4100 servers, NetApp FAS2020 storage array, CISCO 3510 switch, and UPS.
  • Responsible for maintaining all security patches and software upgrades associated with a Mission Command Server suite.
  • Solely responsible for the development and implementation of the first CPOF Certification course conducted at Ft Carson, CO.
  • teaching over 200 military and civilian personnel.
  • Coordinated with the leadership throughout the major Army Commands for the purpose of establishing short and long range training requirements.
  • Revised lesson plans to meet training requirements and keeping the CPOF and BFT/FBCB2 courses abreast of emerging technology.
  • Conceived, planned, and executed new training concepts designed to meet special training requirements for U.S.
  • Army units deploying to Iraq and Afgahnistan.
  • Expanded the CPOF training curriculum at Ft Carson, CO to include an 8hr IMO/G-6/S-6 Administrator Course and Leaders seminar to assist in the decision making process for BDE and BN Commanders on the proper implementation of CPOF into their operational environment.
Education
Upper Iowa UniversityAA Degree: Business ManagementCity, StateBusiness Management
U.S. Army Training Management Certification Course U.S. Army Instructor Certification Course CompTIA Sec+ Training, CN:12-07, Ft Hood, TX HBSS 4.5 Admin ITIL Foundation in IT Service Management VMware Infrastructure 4: Install and Configure V4.1 VMware VCP 6 Installation, Configuration, Management NetApp course, FAS2020, Ft Carson, CO NetApp course, FAS2040/
2013, Ft Carson, CO VMware Systems Administrator course, BCCS Applications, Ft Carson. CO Certifications and Awards
ITIL Certification
Systems Engineer VMware v6.0 - ESXi -5.5 - NetApp & Dell Storage - ITIL Certification - CompTIA Security+, Net+, A+ - Windows Servers 2008R2 & 2012R2 - Software Upgrades and Patching - Microsoft Applications - Active Directory - Technical Writer - U.S. Army Mission Command Systems - Verification & Validation of Software - Course Design & Instructional Formatting
2018Security+ Certification
2018Net+ Certification
2018A+ Certification Command & Control Personal Computer (C2PC) 6.1.1P4, Ft Hood TX Battle Command Support Sustainment System (BCS3), Ft Hood TX All Source Analysis System (ASAS), Ft Hood TX Maneuver Control System (MCS), BCTC, Ft Hood TX Digital Master Trainer Certification, Ft Carson, CO
Personal Information
Willing to travel. Available Feb 12, 2018.
Skills
Able to adapt easily to any IT configuration; currently have a working knowledge of the following: Windows Server 2008R2 and 2012R2 Microsoft Domain Controller (Active Directory/DNS/GPO management) Microsoft Exchange Server 2013 Microsoft SharePoint Server 2013 Microsoft SQL Server 2012 Systems Center Configuration Manager (SCCM) Windows Server Update Services (WSUS) Basic Networking iSCSI File Share PKI Certificates VMware 6.0 (Virtual Center Server, Virtual Machines, and Workstation 11) ESXi MS Office Suite
Additional Information
  • Active Secret Clearance. Willing to travel. Available Feb 12, 2018.
  • FBCB2 Unit Level Maintainer, Ft Hood TX Blue Force Tracker (BFT), Ft Hood TX Award for Excellence, USfalcon, Inc talonStrike Award, USfalcon, Inc Letter of Appreciation from LTG Lawrence, CIO/G6
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Resume Overview

School Attended

  • Upper Iowa University

Job Titles Held:

  • Field Systems Engineer, Lead
  • Field Systems Engineer
  • Technical Trainer

Degrees

  • AA Degree : Business Management
    U.S. Army Training Management Certification Course U.S. Army Instructor Certification Course CompTIA Sec+ Training, CN:12-07, Ft Hood, TX HBSS 4.5 Admin ITIL Foundation in IT Service Management VMware Infrastructure 4: Install and Configure V4.1 VMware VCP 6 Installation, Configuration, Management NetApp course, FAS2020, Ft Carson, CO NetApp course, FAS2040/
    , Ft Carson, CO VMware Systems Administrator course, BCCS Applications, Ft Carson. CO Certifications and Awards
    ITIL Certification
    Systems Engineer VMware v6.0 - ESXi -5.5 - NetApp & Dell Storage - ITIL Certification - CompTIA Security+, Net+, A+ - Windows Servers 2008R2 & 2012R2 - Software Upgrades and Patching - Microsoft Applications - Active Directory - Technical Writer - U.S. Army Mission Command Systems - Verification & Validation of Software - Course Design & Instructional Formatting
    Security+ Certification
    Net+ Certification
    A+ Certification Command & Control Personal Computer (C2PC) 6.1.1P4, Ft Hood TX Battle Command Support Sustainment System (BCS3), Ft Hood TX All Source Analysis System (ASAS), Ft Hood TX Maneuver Control System (MCS), BCTC, Ft Hood TX Digital Master Trainer Certification, Ft Carson, CO

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