Proactive and meticulous General Manager with over 10 years of experience in customer service industry. Confident Training & Development Manager with demonstrated planning, organizational and leadership abilities focused on executive management. Proficiencies in inventory control, sales, and operations. Customer-oriented team player with expertise generating optimal satisfaction levels while building profits and reducing risk. Successful at developing and improving training programs for employees at all skill levels. Good communicator, planner and conflict manager with advanced understanding of training needs for each department.
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