LiveCareer-Resume

Field Supervisor resume example with 3+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary

Security Field Supervisor with talent for privet security operations and customer service. Strong knowledge of Compliance and scheduling. Communicative and team-oriented with proficiency in CCTV, excel offices and microsoft office. Proven history of fostering client trust to meet team, individual and management objectives.

Skills
  • Physical combat trained
  • Attention to detail
  • First aid certified
  • Premises surveillance
  • Reliability
  • Patrolling
  • Security procedures knowledge
  • Criminal law understanding
  • Firearms expertise
  • Vigilant and watchful
  • English fluency
  • Customer service
  • Security Guard Certificate
  • Windows Vista
  • Security personnel training
Experience
Field Supervisor, 11/2018 - 01/2020
Benjamin Franklin Plumbing Ocean City Lees Summit, MO,

Perform day / night site visits to inspect & supervise SPs in field
Address escalation of "after hours" & "cold start" calls to ensure sufficient coverage at customer sites
Work with Operations Managers to coach, counsel, discipline, train, and manage relationships with SPs
A Field Supervisor (FS) supports operations for remotely managed accounts by performing on-site supervision of Security Professionals (SPs) and ensuring site coverage at all times. FSs work closely with Operations Managers on a day-to-day basis to supervise remote service delivery.
Responsible for visiting assigned post locations on a regular basis (specific schedule varies) to monitor performance, address daily operations issues, communicate policy changes or company information, adjust staffing schedules as needed, and make post inspections to ensure professional image (including the hygiene and uniform appropriateness of officers) and quality standards are being maintained; Post inspections also include checking that Post Order manual and all other post and training information is being properly maintained and updated, and that the Post is being properly maintained, cleaned and organized;
Responsible for conducting on-the-job training, in coordination with Post Commander, of new employees assigned to post, or when changes to post orders are made – this may include orientation to the post, review of post orders, routine responsibilities, and how to respond to emergency situations or specific client needs;
Respond to call-offs that occur during the FS’s shift, which may include identifying other individuals to fill-in and/or standing post until such replacements arrive and also assist Scheduler with scheduling for call-offs or other changes that occur at the site;
Identify any personnel problems occurring at posts, such as payroll issues, employee relations complaints or other concerns, and forward any such issues to Operations Manager and/or Corporate HR Director; may also be responsible for writing a report of the situation or assisting with an investigation, as directed by Operations Manager or Corporate HR Director;
May be responsible for administering counseling or disciplinary actions that have been initiated by Branch Manager and/or Corporate HR Director; Field Supervisor may not make or initiate such decisions on his/her own, but may execute such actions at the specific direction of Branch/Corporate HR management;
Distribute information to posts as directed by Branch or Corporate office, which may include communicating such information to Security Officers at posts and/or obtaining signed acknowledgements or other documents, and returning such documents to Branch or Corporate office;
Respond to client or site emergencies as they arise, including ensuring appropriate communication to Operations and/or Branch Manager;
In the event of an abandoned or open post, Field Supervisor is responsible for identifying available qualified personnel to fill the post as quickly as possible, however, Field Supervisor may be required to “stand post” on an as-needed basis for an undefined period of time, depending on business needs; this may include long-term assignments to specific posts or various posts as needed;
Field Supervisor is responsible for maintaining all current Security licenses and ensuring a working knowledge of all posts within his or her regional area of responsibility;

Security Officer, 01/2018 - 11/2018
Aimbridge Hospitality Miami, FL,

Possess effective written and oral communication and interpersonal skills with ability to deal with all levels of personnel and the general public in a professional and effective manner
Valid guard card/license, as required in the state for which you are applying.
As a condition of employment, employee must successfully complete a background investigation and a drug screen in accordance with all federal, state, and local laws
Display exceptional customer service and communication skills
Have intermediate computer skills to operate innovative, wireless technology at client specific sites
Ability to handle crisis situations at the client site, calmly and efficiently
Able to:
Work in various environments such as cold weather, rain/snow or heat
Occasionally lift or carry up to 40 pounds
Climb stairs, ramps, or ladders occasionally during shift
Stand or walk on various surfaces for long periods of time

  • Challenged suspicious individuals accessing restricted areas to prevent unauthorized entry.
  • Inspected parking lot to verify vehicles were properly parked and displayed parking permits.
  • Used x-ray scanners to check items for signs of unauthorized materials.
  • Patrolled industrial and commercial premises to prevent and detect signs of intrusion and secure doors, windows and gates.
  • Maintained safety by quickly responding to alarms and investigating disturbances.
  • Completed in-depth searches of individuals and baggage to check for devices, weapons and other prohibited items.
  • Monitored security cameras and fire, building and alarm systems.
Security Guard, 07/2016 - 01/2018
Allied Universal Kutztown, PA,

Possess effective written and oral communication and interpersonal skills with ability to deal with all levels of personnel and the general public in a professional and effective manner
Valid guard card/license, as required in the state for which you are applying.
As a condition of employment, employee must successfully complete a background investigation and a drug screen in accordance with all federal, state, and local laws
Display exceptional customer service and communication skills
Have intermediate computer skills to operate innovative, wireless technology at client specific sites
Ability to handle crisis situations at the client site, calmly and efficiently
Able to:
Work in various environments such as cold weather, rain/snow or heat
Occasionally lift or carry up to 40 pounds
Climb stairs, ramps, or ladders occasionally during shift
Stand or walk on various surfaces for long periods of time

Education and Training
High School Diploma: , Expected in 05/2010
-
Mapleton Expeditionary School of The Arts - Thornton, CO
GPA:
Certifications
  • Association for Project Management (APM)

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Your data is safe with us

Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.

Resume Overview

School Attended

  • Mapleton Expeditionary School of The Arts

Job Titles Held:

  • Field Supervisor
  • Security Officer
  • Security Guard

Degrees

  • High School Diploma

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: