Knowledgeable Field Supervisor offering 10+ years of experience and a decisive leadership style. Proficient in overseeing site operations in district areas , commercial properties and or business fronts . Implement safety rules and guideliness to employess to ensure great quality services
Skills
Leadership
Hospitality
Site management
Report writing
Staff training
Client relations skills
Team building
Communication
Team management
Team oriented
Multitasking
Observant
Experience
04/2020 to Current
Field SupervisorBenjamin Franklin Plumbing Ocean City – Novato, CA,
Provided directions to the community rather it be what bus to take or Proper address to the location they seeked
Implemented proactive adjustments to work by evaluating current performance and progress with critical eye.
Resolved customer issues and built strong, productive relationships with project stakeholders.
Developed successful resolutions for issues that arose during field operations.
Monitored timelines, set up order of operations and managed field schedules.
Completed projects milestones on time by keeping team members on task and operating with efficiency.
Helped engineering team members complete designs and updated production facilities to meet changing demands.
Handled workovers, engineering tasks and operational oversight for Safe & Clean activities.
Kept internal and vendor operations in full environmental, health, safety and regulatory compliance.
Maintained positive vendor relationships and open lines of communication to enable resource availability.
Supervised teams of field technicians, responding to inquiries and resolving conflicts.
Worked easily with technical professionals such as Clean Team, security and powerwashers.
Broke down technical information for non-technical people.
Developed and deepened useful partnerships in field to further research and outreach objectives.
Reviewed work of team members, assessed quality of research and recommended improvements.
Prepared written reports for clients based upon project specifics.
Maintained field equipment and performed troubleshooting techniques to keep all tools fully operational.
07/2016 to 06/2019
Security OfficerCancer Treatment Centers Of America – Chicago, IL,
Acknowledge and Greet players & Guest in a friendly and courteous manner
Patrol casino floors to ensure the safety of the guest did frequent welfare checks inside bar area also gambling areas of the entire casino
Performed safety escorts to guest from casino grounds to their homes in company vehicle to ensure they safety after collecting their winnings
Ensured that my Team of employees followed all safety guideliner of BSIS and guidlines of the casino
Check proper Identification to ensure guest met the age requirements
Conducted proper box drop to all casino playing tables which consisted of a team of 7 to pull all the winnings from tables to replace new empty boxes Then appropriately transported all winnings to accountance
Monitored multiple security cameras and fire, building and alarm systems.
Maintained safety by quickly responding to alarms and investigating disturbances.
Worked with local and federal law enforcement agents to coordinate apprehensions.
Documented all security-related situations, including domestic violence and fights in in-depth reports for submission to casino.
Screened guests entering premises using X-ray machines.
Checked passes and credentials of persons seeking to enter property and issued passes for guests.
Patrolled industrial and commercial premises to prevent and detect signs of intrusion and secure doors, windows and gates.
Challenged suspicious individuals accessing restricted areas to prevent unauthorized entry.
Quickly and accurately reported all security incidents, accidents and medical emergencies to law enforcement.
Investigated suspected incidents of external fraud, employee theft and embezzlement.
Completed in-depth searches of individuals and baggage to check for devices, weapons and other prohibited items.
Verified integrity and accuracy of travel documents such as tickets and passports prior to authorizing passage.
10/2013 to 05/2015
Security SupervisorNuvance Health – Wappingers Falls, NY, accountantesented to management.
Periodically reviefurtheristing policies andprotocolsres and made recommendations to improve security.
Reduced general liability claims through safety audits and training.
Issued criminal trespass warnings to possible suspects and assisted police in apprehending and processing shoplifters.
Implemented new security protocols to prohibit trespassing and increase safety.
Developed and implemented training methods to promote improved officer performance.
Conducted site reviews and security audits and made recommendations to management based on findings.
Developed and implemented training procedures for all newly hired personnel.
Trained new security officers on safety protocols and company standards.
Demonstrated ability to think fast and remain calm under pressure.
Recorded required data for incident reports and files quickly and accurately.
Communicated and enforced compliance with state and local laws while emphasizing company standards of professionalism and safety.
Managed staff schedules for all shifts and events to minimize overtime costs.
Supervised property entrances and exits and monitored employee safety.
Demonstrated public safety dedication through thorough patrolling of community events.
Education and Training
Expected in 08/XXX8
High School Diploma: Long Beach School For Adults - Long Beach, CA GPA:
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