Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - - -

Knowledgeable Field Supervisor offering 10+ years of experience and a decisive leadership style. Proficient in overseeing site operations in district areas , commercial properties and or business fronts . Implement safety rules and guideliness to employess to ensure great quality services

  • Leadership
  • Hospitality
  • Site management
  • Report writing
  • Staff training
  • Client relations skills
  • Team building
  • Communication
  • Team management
  • Team oriented
  • Multitasking
  • Observant
04/2020 to Current
Field Supervisor Benjamin Franklin Plumbing Ocean City Novato, CA,
  • Provided directions to the community rather it be what bus to take or Proper address to the location they seeked
  • Implemented proactive adjustments to work by evaluating current performance and progress with critical eye.
  • Resolved customer issues and built strong, productive relationships with project stakeholders.
  • Developed successful resolutions for issues that arose during field operations.
  • Monitored timelines, set up order of operations and managed field schedules.
  • Completed projects milestones on time by keeping team members on task and operating with efficiency.
  • Helped engineering team members complete designs and updated production facilities to meet changing demands.
  • Handled workovers, engineering tasks and operational oversight for Safe & Clean activities.
  • Kept internal and vendor operations in full environmental, health, safety and regulatory compliance.
  • Maintained positive vendor relationships and open lines of communication to enable resource availability.
  • Supervised teams of field technicians, responding to inquiries and resolving conflicts.
  • Worked easily with technical professionals such as Clean Team, security and powerwashers.
  • Broke down technical information for non-technical people.
  • Developed and deepened useful partnerships in field to further research and outreach objectives.
  • Reviewed work of team members, assessed quality of research and recommended improvements.
  • Prepared written reports for clients based upon project specifics.
  • Maintained field equipment and performed troubleshooting techniques to keep all tools fully operational.
07/2016 to 06/2019
Security Officer Cancer Treatment Centers Of America Chicago, IL,
  • Acknowledge and Greet players & Guest in a friendly and courteous manner
  • Patrol casino floors to ensure the safety of the guest did frequent welfare checks inside bar area also gambling areas of the entire casino
  • Performed safety escorts to guest from casino grounds to their homes in company vehicle to ensure they safety after collecting their winnings
  • Ensured that my Team of employees followed all safety guideliner of BSIS and guidlines of the casino
  • Check proper Identification to ensure guest met the age requirements
  • Conducted proper box drop to all casino playing tables which consisted of a team of 7 to pull all the winnings from tables to replace new empty boxes Then appropriately transported all winnings to accountance
  • Monitored multiple security cameras and fire, building and alarm systems.
  • Maintained safety by quickly responding to alarms and investigating disturbances.
  • Worked with local and federal law enforcement agents to coordinate apprehensions.
  • Documented all security-related situations, including domestic violence and fights in in-depth reports for submission to casino.
  • Screened guests entering premises using X-ray machines.
  • Checked passes and credentials of persons seeking to enter property and issued passes for guests.
  • Patrolled industrial and commercial premises to prevent and detect signs of intrusion and secure doors, windows and gates.
  • Challenged suspicious individuals accessing restricted areas to prevent unauthorized entry.
  • Quickly and accurately reported all security incidents, accidents and medical emergencies to law enforcement.
  • Investigated suspected incidents of external fraud, employee theft and embezzlement.
  • Completed in-depth searches of individuals and baggage to check for devices, weapons and other prohibited items.
  • Verified integrity and accuracy of travel documents such as tickets and passports prior to authorizing passage.
10/2013 to 05/2015
Security Supervisor Nuvance Health Wappingers Falls, NY,
accountantesented to management.
  • Periodically reviefurtheristing policies andprotocolsres and made recommendations to improve security.
  • Reduced general liability claims through safety audits and training.
  • Issued criminal trespass warnings to possible suspects and assisted police in apprehending and processing shoplifters.
  • Implemented new security protocols to prohibit trespassing and increase safety.
  • Developed and implemented training methods to promote improved officer performance.
  • Conducted site reviews and security audits and made recommendations to management based on findings.
  • Developed and implemented training procedures for all newly hired personnel.
  • Trained new security officers on safety protocols and company standards.
  • Demonstrated ability to think fast and remain calm under pressure.
  • Recorded required data for incident reports and files quickly and accurately.
  • Communicated and enforced compliance with state and local laws while emphasizing company standards of professionalism and safety.
  • Managed staff schedules for all shifts and events to minimize overtime costs.
  • Supervised property entrances and exits and monitored employee safety.
  • Demonstrated public safety dedication through thorough patrolling of community events.
  • Education and Training
    Expected in 08/XXX8
    High School Diploma:
    Long Beach School For Adults - Long Beach, CA

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