I have 20 years experience as a Field Service Engineer with proven strengths in the areas of communication with all levels of internal and external departmental personnel and management, understanding customers operation, providing analytical support services, on-site installation, customer training, preventative maintenance, calibration, troubleshooting & repair of hardware & software, focusing on customer satisfaction. Providing customers with the highest possible quality service and attention in order to increase our organizations efficiency, sales, and quality service reputation.
Low/Medium/High Voltage Control
Electrical/electronic troubleshooting, repair, and calibration
Mechanical, pneumatic, and hydraulic service
PLC & VFD service
Blueprints and Schematics
Call Center Support
On site service
Outside vender coordinator
Serviced and repaired a wide variety of electronic and electrical equipment used in various operations from manufacturing to High-Tech Government secured facilities.
Provided on-site installation, customer training, preventative maintenance, troubleshooting and repair of hardware & software for various industrial equipment such as automated test equipment, automated industrial controls, various sized X-ray equipment, electrical distribution, electric power generator controls, and medical devices.
As a remote self managed Field Service Engineer, I have service customers throughout the Americas with little to no supervision.
Instrumental in opening and establishing service in Mexico and Brazil
Field Service Technician02/2013 to 02/2016Mar Cor PurificationConcord, CA.
Performed maintenance, calibration and repair on medical water purification equipment
Serviced dialysis clinics in Central and Northern California.
Equipment install, labor and expense reporting, inventory tracking, and customer relations.
Provided 24/7 on call emergency service
Field Service Engineer02/2006 to 02/2013GE, Zenith ControlsChicago, IL
Remote office in Stockton, CA.
Responsible for system start-up and servicing of Parallel Switchgear, Automatic Transfer Switch, and Un-interruptible Power Supply for hospitals, large buildings, campuses, Data Centers, etc...