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Field Service Supervisor III Resume Example

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FIELD SERVICE SUPERVISOR III
Summary

Innovative Field Service Supervisor bringing 8 years of success in directing new product launches, managing various contracts, instituting cost and schedule controls and establishing best practices..High-achieving management professional possessing excellent communication, organizational and analytical capabilities. Devises innovative solutions to resolve business and technology challenges. Successful at work flow planning and staff retention strategies. Boosts productivity through innovative management and mentorship. Enhanced production and reduced overhead with proper planning. Customer Assistance Worked with company and diligently completed all assigned tasks, working overtime as needed. Computed Data Reports Provided required daily, weekly, and monthly reports listing sales figures and client track records.

Highlights
  • Customer relations specialist
  • Natural leader
  • Quality assurance and control
  • Work flow planning
  • Detail-oriented
  • Operations management
  • Inventory control
  • Calm under pressure
  • Complex problem solving
  • Strategic thinker
Accomplishments

Planned, directed, coordinated and assigned manpower to efficiently meet production requirements.


Spearheaded an employee engagement program, resulting in a 23% decrease in annual employee turnover.

Experience
Schlumberger Coil Tubing Services Maurice, Louisiana Field Service Supervisor III 07/2006 to 02/2015
  • Prepare and deliver comprehensive job reports detailing project completion, performance data, and incidents.
  • Manage storage and supply inventory and fixed assets on the location.
  • Ensure work is performed in compliance with service quality, health, safety, and IT standards.
  • Perform risk analysis before each job or task, correcting conditions to minimize risk or report potential hazards.
  • Communicated all emergencies, delays due to weather and carrier schedule changes to customers and supervisors.
  • Tracked production costs and progress using Microsoft Office and reported results to management each day.
  • Maintained and enforced a safe and clean working environment at all times.
  • Supervised production schedules, production quality and on time delivery.
  • Coached employees in developing and achieving individual performance goals.
  • Diligently maintained safety and quality standards.
Operations & Maintenance Solutions LLC Broussard, LA Valve Technician 08/2005 to 07/2006
  • Responsible for the calibration, testing and trouble-shooting of valves, as well as, measurement and valve related instruments.
  • Disassembled and/or assembled new equipment or repaired equipment for purposes of cleanup and evaluation of parts.
  • Provided detailed documentation of repair, testing, and assembly activities.
  • Provided customers with technical assistance, troubleshooting, quoting and determining cause of failure parts/actions needed for repairs.
  • Adhered to all safety, quality, company rules and regulations and reported any equipment damage and unsafe acts to appropriate supervisors.
  • Execution of general shop maintenance including storage, shop and equipment clean-up, and shipping and receiving.
Athena Construction Morgan City, LA Rigger/Roustabout 07/2002 to 08/2005
  • Constructed, repaired, and decommissioned platform.
  • Ran and installed flow lines and piping to production systems.
  • Operated rig and ancillary equipment.
  • Set up and inspected equipment, performed minor repairs as needed.
  • Carried out all maintenance, inspections, repairs, and fluid mixing instructions.
  • Selected cables, ropes, pulleys, winches, blocks, and sheaves according to weight and size of load to be moved.
  • Assembled rigging to lift and move equipment/materials in worksite.
  • Set up and braced hoisting equipment using hand tools or power wrenches.
  • Used machinery to move construction materials, earth, petroleum products, or other heavy materials.
  • Disassembled broken and defective equipment to facilitate repair.
  • Assembled and maintained physical structures using hand and power tools.
  • Operate equipment used for construction purposes such as cranes, bulldozers, loaders, compost mixers and excavators.
Education
High School Diploma: General Studies 2001 Franklin Senior High School, Franklin, LA, USA General Studies
Certifications
IDAC Well Control Rigger Certified First Aid CPR OSHA - HazMat / HazCom / HazWOPER Helicopter Passenger Level 2 (HUET) Offshore Survival Level 2 Working at Heights Level 1 Safe Gulf / Safe Land Transportation Worker Identification Credential (TWIC) Fork Lift Certified (up to 50K) Hydraulic Systems Fluid Pumps (Both Manual and Automatic) Hydrogen Sulfide Awareness
Skills

Communication Skills, CPR, Creative Problem Solving, client, Client Relations, documentation, First Aid, fixed assets, Fork Lift, hand tools, inventory, Team Leadership, machinery, materials, meetings, mentor, Microsoft Office, Problem Resolution, progress, Project Management, Quality, receiving, repairs, risk analysis, Risk Management, safety, Scheduling, shipping, supervisor, technical assistance, Transportation, troubleshooting, trouble-shooting

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Resume Overview

Companies Worked For:

  • Schlumberger Coil Tubing Services
  • Operations & Maintenance Solutions LLC
  • Athena Construction

School Attended

  • Franklin Senior High School

Job Titles Held:

  • Field Service Supervisor III
  • Valve Technician
  • Rigger/Roustabout

Degrees

  • High School Diploma : General Studies 2001

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