field service representative resume example with 9+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • :
Professional Summary

Been working in the Electrical field for 10 years dealing with various different systems from High Voltage Lineman, Manufacturer Field Service, Maintaining every aspect of an Electrical System on one of the largest bases in the United States Air Force, to installing electrical circuits as an Electrical Contractor. Able to work in any environment with any leadership style and adapt to any new situation or responsibility.

  • Safety and compliance
  • Diagnostics and troubleshooting
  • Blueprints and schematics
  • Customer Relations
  • Written Communication
  • Organization and Time management
  • Flexible & Adaptable
  • Maintenance & Repair
  • First Aid/CPR
  • Computer proficiency
  • Interpersonal Communication
Work History
Senior Field Service Representative, 10/2018 to Current
Ats, , Dallas, TX
  • Senior Field Service Representative for Schneider Electric/Square D's Power Distribution service group. Covering Texas, Oklahoma, & Arkansas.
  • Performed Start-up and Maintenance Testing Service for Low-Voltage to Medium Voltage equipment.
  • Commissioning support role for multiple Data Centers, Hospitals, and Manufacturing facilities varying in complexity.
  • Well versed on reading blueprints and troubleshooting techniques.
  • Familiar with testing, maintenance, and operation of: Switchgear, Breakers, Transformers, Switches, Relays, Auto Throwover and PLC Logic.
  • Worked with multiple communication protocols including TCP/IP, Modbus, Serial, and GOOSE.
  • Able to work in complex working environments with multiple teams at once to accomplish any job.
  • Competent with the use of ION Setup, EcoStruxure Power Commisioning, Modbus Programs, and SCADA Functional Testing.
  • Partnered with Building Integrators to setup and test Modbus Data for SCADA/PME systems.
Electrical Systems Craftsman, 08/2013 to 12/2022
Genuine Parts Company, , Fort Worth, TX
  • Troubleshoot and repaired low-voltage electrical deficiencies in government buildings.
  • Performed preventative maintenance inspections on fire alarms systems on facilities and aircraft hangar foam systems Upgraded electrical circuits in childcare facilities doing load calculations, running conduit, and panel installs.
  • Installed multiple air handler units from planning, ordering, and executing projects from helper to crew lead experience.
  • Ensured work compliance with state, United Facilities Criteria, National Fire Protection Agency, NEC and OSHA standards.
  • Executed dig permits, located buried cable reducing digging electrical hazards.
  • Project planner overseas differentiating between contract work or routine maintenance.
  • Redesigned power distribution layout for explosive/hazardous areas.
  • Configured Power Plant design for 4 generators feeding temporary housing areas in a contingency environment.
  • Aerial Lift experience such as Scissor lifts, Bucket Trucks, and aerial man lifts JLG/Genie/International.
Assistant NCOIC, 05/2020 to 07/2020
Texas Air National Guard, ,
  • Served as the assistant NCOIC of Logistics at the Regional Headquarters's Regional Supply Armory (RSA) in support of state and federal response to combat the spread of COVID-19.
  • Orchestrated the receipt and distribution of test kits to testing squads and laboratories and managed test kit inventory for 8 squads that conducted over 40,000 COVID test in 34 counties in the region, and accounted for over 5.35 million dollars of supplies at the El Paso and Midland RSAs.
  • Prioritized the health and safety of Soldiers, Airmen and teammates daily while managing logistical accountability software in order to track regional Mobile Testing Squads, current supply inventories and forecasted daily resupply needs of each testing team.
  • Assisted in the cross training of personnel, which diversified the RSA staff, eliminating any single points of failure that greatly contributed to the Texas Military Department (TMD) testing operation surpassing 350,000 COVID tests across the state.
Electrician Helper, 04/2013 to 07/2013
TDIndustries, Inc, ,
  • Installed conduit and circuits for air handler units.
  • Renovated bathroom lighting circuit and upgraded fixtures.
  • Worked with a team of 5 electricians and assisted with making terminal connections on Variable Frequency Drives and disconnect boxes.
Technical Training: Electrical Systems, Expected in to Electrical Systems Craftsman Course - Sheppard AFB, TX,
Transformer Management 1: Transformer Testing And Oil Sampling, Expected in to SD Meyers - Ohio,
Advanced Troubleshooting: , Expected in 2016 to Electrical Systems Schoolhouse - Sheppard AFB, TX,

Advanced troubleshooting techniques for MCCs and motor controlled equipment.

High School Diploma: , Expected in 2013 to Lake Dallas High School - Dallas, TX
Digital FSR Qualification: Schneider Electric Digital Systems, Expected in to Schneider Electric - Dallas, TX,

-AutoThrowover Startup and Troubleshooting

-Powerlogic and ION Metering Hardware Installation and Troubleshooting

-Smart Systems

-Field Services Operations: Masterpact MTZ

-EcoStruxure Asset Advisor for Electrical Distribution

Additional Information
  • Electrical Apprentice License # 11599182 Approved for Journeyman License,
  • Awarded Air Force Achievement Medal for being Electrical Lead in Project Planning and Dig Clearance section and work accomplished in a deployed environment.
  • Awarded Army Accommodation Medal for Logistics planning and warehouse management.

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Resume Overview

School Attended

  • Electrical Systems Craftsman Course
  • SD Meyers
  • Electrical Systems Schoolhouse
  • Lake Dallas High School
  • Schneider Electric

Job Titles Held:

  • Senior Field Service Representative
  • Electrical Systems Craftsman
  • Assistant NCOIC
  • Electrician Helper


  • Technical Training
  • Transformer Management 1
  • Advanced Troubleshooting
  • High School Diploma
  • Digital FSR Qualification

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