field service engineer technician resume example with 8+ years of experience
JessicaClaire
, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Professional Summary
Systematic Electrical Engineer experienced in managing electrical project lifecycle from design phase to delivery and implementation. Polished in analyzing, troubleshooting and developing solutions. Consistently delivers engineering services to meet company, customer and statutory and regulatory specifications on time and within budget.
Focused Electrical Engineer with background in power systems, automation and controls. In-depth understanding of control and power-delivery systems. Experienced in developing technical studies and investigations.
Electrical Engineer trained in analog and digital signal processing. Experience with multiple applications, including communications, radar and power electronics.
Skills
System-Level Electrical Design and Integration
Schematic Development
Power Systems
Object Component-Oriented Software
Electrical Engineering
Wiring Schematics
Skilled with Analytical Software
Staff Management
Technical Support
Project Management
Microsoft PowerPoint
Time management
Product development
Operation system software
Work History
07/2017 to 01/2019Field Service Engineer/Technician Tetra Pak | Rockford, IL,
Identified major issues that could arise and provided solutions.
Hired and supervised subcontractors to improve production and meet critical deadlines.
Applied expertise in comprehensive root cause failure analysis.
Determined root cause and provided corrective action to prevent future failures through investigation and analysis.
Managed team in troubleshooting efforts that alleviated errors.
Tested equipment performance and demonstrated operation and servicing of equipment to customer.
Disassembled and reassembled complex machinery to repair or replace worn or malfunctioning components.
Recommended design changes, upgrades and replacements to improve systems performance.
Inspected equipment and processes to reduce maintenance-related downtime incidents and mitigate equipment failures.
Coordinated Daily repairs and maintenance actions for fleet of Forestry and Construction equipment.
Scheduled service calls according to project location and urgency of need.
Examined faulty equipment, interpreted reports and analyzed customer complaints to diagnose equipment malfunction.
07/2015 to 07/2017Field Service TechnicianRicoh Americas Corporation | Kennesaw, GA,
Provided technical support to troubleshoot, repair and maintain operational efficiencies in hydraulic, mechanical and electrical systems.
Reviewed all aspects of job upon completion to alleviate equipment failure and prevent callbacks.
Reviewed technical documentation to complete equipment maintenance and repair.
Demonstrated to customers proper methods for operating equipment after it had been installed.
Properly completed work reports for each field visit.
Interpreted Caterpillar, and Metso, equipment diagrams and blueprints to fully understand mechanical and electrical systems in need of service.
Maintained company field response vehicle stocked with repair and replacement parts valued over $Amount.
Assessed operating conditions and adjusted settings to maximize performance and equipment longevity.
Positively engaged with customers and maintained professional appearance at all times as company representative.
Discussed and recommended service options with customers and explained costs involved.
Operated all hand tools and power equipment according to company safety procedures.
Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
08/2014 to 07/2016Electrical Field Service Engineer/ Electrician Cashman Equipment | City, STATE,
Performed in-depth electrical acceptance testing of completed hardware, including continuity and high-potential isolation testing.
Administered both energized and de-energized testing on multi-design change packages.
Performed maintenance procedures and repairs on existing electrical products and systems.
Inspected completed installations to observe operations and verify conformance to design and equipment specifications.
Mentored junior electricians and new hires to better improve competency and efficiency of all staff.
Prepared technical documentation for operation, troubleshooting and maintenance of industrial systems.
Implemented cutting-edge processes and safety practices to reduce electrical construction hazards.
Evaluated installed electrical equipment and systems to isolate faults and implement corrective actions.
Proposed electrical product and system modifications to improve quality and efficiency.
Determined most effective approaches to new projects by reading and analyzing blueprints, drawings and sketches.
Communicated with engineers and customers to discuss potential and existing engineering projects.
Supervised construction and pre-commissioning of electrical rooms, substations, and service buildings for surface mining project.
09/2010 to 08/2014Mobile Electrical Lead Electrician Marigold Mining Corporation | City, STATE,
Diagnosed issues and developed effective solutions.
Repaired and installed new fixtures, wiring, circuits and motors.
Decreased customer wait-time by efficiently installing Mine stare, and Modular mining systems.
Oversaw 8 electrical technicians while performing maintenance, repairs, calibration and testing of various types of electrical systems and devices.
Created status reports on equipment maintenance and repairs while collaborating with team leaders to advance process initiatives.
Carried out timely preventive maintenance actions, inspections and repairs on Hitachi , Komatsu and Pit Viper equipment.
Read and understood technical drawings, diagrams, flow charts and project documentation to make accurate decisions about electrical system installations and repairs for each assignment.
Enforced production safety and quality by supporting leadership in determining solutions for process issues and inefficiencies.
Educated wide range of entry-level electricians on best practices and company protocol, ensuring maximum productivity.
Helped management by building and implementing improved documentation for equipment maintenance and repair procedures.
Education
Expected in to to | Electrical Equipment Installation And RepairCaterpillar University , 1904 S 1st St. #200, Champaign, Il 61820, GPA:
Expected in to to | Mechanical Engineering TechnologyNational Fluid Power Institute , 908 S Jefferson St, Amarillo, Tx 79101, GPA:
Expected in to to Diploma | General Education Dewey High School, Dewey, OKGPA:
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