(555) 432-1000,
Montgomery Street, San Francisco, CA 94105

Field Service Engineer III with superior project management skills and a diverse technical background in Cardiovasular FD Systems, DXR, CT and MRI equipment. Seasoned Engineer offering more than 19 years experience working on medical equipment in field service and providing excellent customer care. A dedicated team player with extensive knowledge of various medical equipment concepts and a creative aptitude for finding solutions to diverse and difficult product and customer situations. Known for self-management skills, organization, multitasking and effective work ethic.

  • Team Leadership and Coordination
  • Customer Support / Service Delivery
  • Customer Service Strategies
  • Project Administration and Implementation
  • Interpersonal Relations
  • Technical Ability
  • Extensively Trained
  • Diverse Medical Equipment Background
  • Complex problem solver
  • Power Solutions Specialist
  • Regional Compliance Champion
Durham Technical Community College Durham, NC Expected in 1998 Associate of Science : Electronics Engineering - GPA :
Thermo Fisher Scientific Inc. - Field Service Engineer III
Fort Wayne, IN, -


  • Responsible for the day-to-day maintenance of a wide variety of Cardiovascular, DXR, CT& MR equipment
  • Schedules and performs preventative maintenance on assigned equipment
  • Major component in the installation of new equipment such as CathLabs, BuckyTH, MX8000, MX8000IDT, Brilliance 6, 10, 16, 40, 64 slice CT scanners and MR systems.
  • Familiar with the operating systems and application software on all assigned equipment
  • Successfully self-manages; responsible for the upkeep and maintenance of my tools, test equipment and company automobile
  • Responsible for ordering and controlling parts inventory and parts return; responsible for call management, such as responding to customer calls, completing service requests and closing calls in a timely manner
  • Responsible for remote submission of all timekeeping, expense reporting and email/inter office communication
  • Power Solutions Champion and have sold in excess of $400k per year in Life Solutions over the last 3 years
  • Invited to attend the SEEM Training Seminar for CT Specialists
  • Formally trained and/or received on-the-job training on the following types of equipment:
  • IXR: FD10/20, PolyG2, BuckyTH, Easy Diagnost; workstation: Easy Vision and ViewForum
  • MR Equipment: Philips Intera and Achieva MR line and the ViewForum workstations.
  • CT Equipment: PQ, PQS, PQ2000, PQ5000, PQ6000; MX8000, MX8000IDT, MX8000EXP, Brilliance 6, 10, 26, 40, 64 slice line of scanners; various CT workstations: MXView EXP, Extended Brilliance Workspace, and the Brilliance Workspace Portal Server; Ingenuity CT scanner
  • Philips Healthcare has combined the following years of employment into employment years of service under Philips: Picker International from 1994-1998, Philips Medical Systems from 1999-2000, and Marconi Medical from 2000-2002 when Marconi was bought by Philips Medical Systems.
Uc Health - Biomedical Equipment Technician
Windsor, CO, -


  • Responsible for the repair and upkeep of various types of medical equipment in the hospital such as Electro Surgical Units, Surgical tables, steam sterilizers, BP machines, defibulators, ear thermometers, light scopes, intercom systems, tube systems, all types of patient beds, stretchers and exam tables.
  • Continually interacted with all department heads for scheduling of equipment repairs, notification of completion dates and placement of interim equipment.
Brooks Automation, Inc. - Field Service Engineer
Livermore, CA, -


  • Worked in-house at Duke University Medical Hospital installing, maintaining and repairing more than 60 X-Ray film processors
  • Worked on and was formally trained on the following types of processors: M35, M6B, 270RA, 480RA and 180RA
  • Responsible for the mixing and delivering of the development and fixer used in the processors along with the maintenance of the central chemical pumping station.
  • Responsible for the maintenance of the silver recovery systems
  • Worked extensively one-on-one with the customers to maintain a high standard of care for all equipment responsible for

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  • Durham Technical Community College

Job Titles Held:

  • Field Service Engineer III
  • Biomedical Equipment Technician
  • Field Service Engineer


  • Associate of Science

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