Field Service Engineer Resume Example
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FIELD SERVICE ENGINEER
Summary
Proficient Field Service Supervisor successful at planning work, coordinating paperwork and facilitating communication. Proven skills in keeping customer satisfaction high, controlling inventory costs and applying technical knowledge to solve routine and complex problems. Looking for a challenging new position with room for career growth. Veteran Field Service Engineer with experience working with clients at worksites, homes and businesses installing hardware, software and equipment. Specializes in [Type] equipment. Highly skilled in deadline-oriented working environment.
Highly-motivated Mechanical Engineer with [Number] years experience in design, development, analysis, experimentation and testing. Demonstrated competence leading multiple projects. Strong background in electro-mechanical systems and components.
Skills
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Experience
Field Service Engineer|Agfa - Philadelphia , PA|05/2020 - Current
- Identified problems and recorded the solutions for reference purposes.
- Oversaw the repair and maintenance of more than [Number] machinery and equipment to maintain fleet operations.
- Checked team member performance and quality of work against established standards.
- Inspected equipment and processes to reduce maintenance-related downtime incidents and mitigate equipment failures.
- Created and implemented maintenance program to maintain operational efficiencies and reduced downtime.
- Translated main cable and equipment location blueprints to technicians while declaring system outages and rerouting staff for timely service completion.
- Provided on-site services, installed new systems and escalated customer complaints.
- Troubleshot, repaired and maintained operational efficiencies in hydraulic, mechanical and electrical systems.
- Assisted in development of equipment, providing recommendations to engineering designs.
- Conducted developmental tests and detailed experiments to collect design data.
- Repaired and calibrated systems and equipment post-installation.
- Diagnosed system failures and determined most cost-efficient solutions.
- Reviewed team safety behaviors and individual personal protective equipment.
- Provided responsive multi-channeled technical support, including live chat to reduce overhead costs and increase productivity.
- Filed and stored all engineering documents in proper order and by due dates including drawings, version histories and RFIs.
- Managed maintenance data records and tracked maintenance and operating information for onsite reference.
- Administered installation service and repair of products along with IT solutions at customer sites as part of long-term maintenance contracts.
- Recommended equipment design changes and upgrading, as needed.
- Contributed to development, implementation and execution of maintenance program by hiring top notch professional [Job title]s.
- Trained personnel to align objectives, strengthen competencies and standardize operations.
- Coordinated work between the team, other departments, subcontractors and customers.
- Supervised unloading and positioning of equipment and provided instructions to site staff during installation.
- Managed all administrative operations, including purchase orders, quotations, time sheets and expense sheets.
- Performed onsite installation, modification and maintenance of systems and equipment.
- Performed complex technical functions on electrical systems to support engineers including set up, operation, maintenance, calibration and troubleshooting.
Manufacturing Engineer|Danaher - Kirkland , WA|05/2009 - 06/2020
- G
Mechanical Engineer|Plug Power Inc. - Troutman , NC|11/2000 - 11/2008
- Monitored, installed and tested system components.
- Responsible for optimization of [Type] manufacturing process.
- Managed domestic and off-shore contract manufacturers, including traveling overseas to inspect manufacturing onsite.
- Analyzed [Type] product design requirements and recommended solutions to conflicts.
- Conducted Failure Mode and Effects Analyses (FMEA) for [Type] and [Type] products.
- Participated in cross-functional teams with manufacturing, quality, marketing and procurement departments.
- Ran operational tests on systems and equipment to reinforce proper processes and remedy malfunctions.
- Designed and maintained intricate fabrication and assembly drawings and 3D models of [Type] components utilizing AutoCAD's AME 3D modeling.
- Analyzed data and provided recommendations which resulted in adoption of new cost-saving equipment.
- Performed root cause analysis of problems, documented faults in tracking system and generated daily reports.
- Investigated component failures on [Type] systems to diagnose cause and determine corrective action.
- Collaborated with design and test development engineers to resolve product and process issues.
- Recommended design modifications to eliminate machine and system malfunctions.
- Contributed to development of [Product or service], earning sales of over $[Amount].
- Wrote protocols, qualification documents, test plans and reports.
Education and Training
George Cosbuc Licentiada||City|05/1983High School Diploma
Universitatea Politehnica Bucuresti|CitySome College (No Degree): Mechanical Engineering Technology
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- Word choice
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- Strong summary
Resume Overview
School Attended
- George Cosbuc Licentiada
- Universitatea Politehnica Bucuresti
Job Titles Held:
- Field Service Engineer
- Manufacturing Engineer
- Mechanical Engineer
Degrees
- High School Diploma
Some College (No Degree) : Mechanical Engineering Technology
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