Position as Field Service Engineer I have over 20 years of experience in customer service and technical troubleshooting as a Field Service Representative. Below are some of my qualifications: Troubleshoot and repair electrical, mechanical and optical devices to component level. Familiar with electric linear actuators, pneumatic cylinders and valves for aerospace. Able to service electrical distribution and control systems.
11/2009 to 02/2013
Field Service EngineerData Display USA Corp – Holbrook, New York
Service and repair of Customer information LED signs for Baltimore Transit, Newark Airport, Miami People Mover, Seattle Light Rail, SEPTA, New York City Transit most movie theaters in the USA,.
Traveled extensively in the United States.
10/2008 to 11/2009
Building / Production ManagerCIRCOR International – Bohemia, New York
Ran SEI division for Aerodyne Controls Responsible for the manufacture, assembly and testing of over 100 types of inflation, pressure relief valves and hoses installed on life rafts for ships and aircraft.
In charge of machine shop, receiving & shipping departments.
Worked to close product escapes with Engineering and Quality control departments.
Built impact, acceleration, inertial switches for aircraft flight recorders.
Used ERP software to meet daily production goals for OTD, quality control and to keep inventory down.
Oversaw quality control for SEI division, involved in writing cmmr, ncmr & corrective action reports.
Problem solving and continuous improvement activities with assembly workers Met with supply chain / inventory management to improve inventory turns and reduce scrap.
Preformed administrative duties using Nova time to oversee employees time card, absence, overtime & time corrections.
05/2005 to 10/2008
Production ManagerData Display USA Corp – Holbrook, New York
Manager of production, testing and shipping departments manufacturing LED electronic variable message signs with the New York City Transit Authority to be used in the NYC Subway System.
Subcontractor for Siemens TT..
Met with ISO and Underwriters Labs.
Every three months to review manufacturing procedures, job cards and test results and once a month with NYCT and Siemens for a factory acceptance test before shipping.
Plan testing to be conducted, arrange test setups and necessary test equipment then check performance and evaluate results.
Manufacture LED signs for Baltimore Transit, Newark Airport, Miami People Mover, Seattle Light Rail.
Field Service Engineer / Manufacturing ManagerUSA Communications Corp – Bohemia, New York
Repair of remote telecommunications equipment Built test fixtures then documented it with schematics & assembly drawings.
Repaired & configured Voice & Data communications Servers, Routers, modems, PLC power line communication and wireless Bluetooth modules.
Troubleshot all equipment using digital storage oscilloscope, DMM, logic analyzer, power meter, function generator, spectrum analyzer and others.
Developed Ethernet/Internet/Telnet (TCP/IP & RS232) enabled small board computer for new product.
Designed and built a remote communications device called TeleBoot for the company.
Did circuit design, schematic capture, PC board layouts and manufacturing drawings for products under development.
Made up installation & operating manuals.
Production Manager / Design EngineerEKD Computer Sales & Supplies Corp – Selden, New York
Was in charge of engineering and production departments.
Designed and manufactured two of the company's main products; pcAnywhere & TeleSwitch for the remote access and control of computer servers.
Helped to write drivers for modems and monitors to operate with pcAnywhere software & remote power management hardware.
Designed telephone interface circuits (off hook, carrier detect, ring detect, ring generations, tone decode, RS-232 communications device and special low pass filter to interface device to public phone system.
Engineering Aide, Prototype TechnicianBrookhaven National Labs – Upton, New York
Working from rough sketches had to breadboard prototypes of analog & digital equipment (line drivers, pulsed power supplies, R.F.
oscillators, etc.) for the production & control of negative ion beams.
Revitalized old equipment making repairs & design changes as necessary drafted up new schematics & pictorials to reflect updates.
Repair of microcomputer systems utilizing z80, 8085, 8086, 68000 (CPU) processors.
Troubleshoot and alignment of floppy disk drives, (Shugart, Tandon, TPI & CDC) hard disk drives, modems, printers, power supplies.
Saint Vincent Ferrer Grammar School - Brooklyn, New York
diploma: Electronics, Physics, Math Transistor Technology and Computer Science Radar EndorsementGeorge Westinghouse Vocational & Technical HS School - Brooklyn, N.Y. Electronics, Physics, Math Transistor Technology and Computer Science Radar Endorsement
Electrical EngineeringStaten Island Community College - Staten Island, New York Electrical Engineering
administrative, Adobe software, assembly, circuit design, communication skills, hardware, continuous improvement, CPU, Data communications, dependable, drivers, ERP, Ethernet, FrontPage, function generator, disk drives, hard disk drives, HTML, inventory management, inventory, ISO, layout, logic analyzer, access, Excel, Microsoft Office, Word, modems, monitors, oscilloscope, pcAnywhere, phone system, PLC, power supplies, printers, Problem solving, processors, Quality control, receiving, repairs, Routers, SCADA, schematics, Self motivated, Servers, shipping, Siemens, simulation, soldering, spectrum analyzer, supervision, supply chain, switches, TCP/IP, telecommunications, telephone, Telnet, test equipment, Troubleshoot