Field Service Engineer with 12 years experience. Extensive background in Field Service or Customer Support and Service in Medical Diagnostic Imaging Service: experience in installation and servicing complex electro-mechanical systems, used multi-platforms of computer operating systems for Medical Molecular Imaging and Medical Diagnostic Imaging equipment (major capital equipment). Extensive knowledge and experience in installed, repaired, calibrated, inspected, verified, upgraded, provided solutions for service for radiographic imaging equipment service; computer networking service; and electronic equipment field service for major companies. Understand and familiar with HIS, RIS, LIS, and HL7, ASTM protocols, setting up communication for equipments in DICOM, PACS, and using Medical Imaging software as (Syngo) Siemens, MIM Vista, and (Mirage) Segami. Strong knowledge and excellent troubleshooting skills of Electronic and Computer Hardware and Software; Operating Systems, including UNIX (Sun Solaris), Linux, Microsoft Windows, Computer Networking Protocols, Analog and Digital for Medical Imaging equipment.
Completed the Mirage software upgraded for more than 25 Dilon 6800 Breast Specific Gamma Imaging devices in West, Mid-West, South-West US. Including training end-users for new software usages in very short time.
Accomplished all the Dilon 6800 BSGI hardware upgraded Technical Service Notifications in the West, Mid-West, South-West US before the due dates.
Managed more than 25 Dilon BSGI accounts, provided service and support.
Participated, assisted in creating Gamma Medica-Ideas' LumaGem system Building and Tests instructions, service manuals.
Installed, tested Biopsy Guided Systems for Dilon Diagnostics' Gammaloc , and Naviscan's Stereo-Navigator in the US.
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