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Field Operations Supervisor Resume Example

Resume Score: 90%

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FIELD OPERATIONS SUPERVISOR
Professional Profile
Versatile Project Manager who thrives in dynamic, challenging and fast-paced professional environments. Assertive and enthusiastic with a diverse background and an unsurpassed work ethic.
Qualifications
  • Financial planning, analysis, and reporting
  • Food and labor cost analyses
  • Operations analysis
  • Proficient in ADT and QuickBooks
  • Budget development
  • Conflict resolution
  • Staff training and development
  • Monthly forecasting
  • Policy and program development
  • Communications audits
  • Cross-functional team management
  • Work within strict time constraints
  • P&L management
  • Computer proficient in Microsoft Office Suites
Relevant Experience
Reduced expenses by finding smarter solutions for vendors, suppliers and services.
Experience
Field Operations Supervisor
March 2010 to August 2010
Census Bureau - Louisville, KY
  • Through oral presentation, trained and managed 150+ enumerators and 10 crew leaders.
  • Assessed and trained personnel for promotion to cross-functional operations.
  • Developed and implemented data-based solutions in a timely manner.
  • Development and maintenance of all department control procedures.
  • Established good leadership presence, enabled staff to exceed objectives by completing assignments before the deadline.
Restaurant Manager
September 2009 to Current
St. Charles Exchange/JHarrods - Louisville, KY
  • Worked closely with management team to implement key cost-cutting and revenue enhancing initiatives.
  • Partners with management to ensure strategic human resource goals, policies, and programs are aligned with business initiatives.
  • Wrote detailed budgets for each operating entity and menu profitability.
  • Challenge decisions that do not have business value; identifying and improving organizational inefficiencies.
  • Helped create marketing objectives, including new product introductions and existing product development.
  • Exercised outstanding leadership skills in motivating personnel of diverse backgrounds resulting in unrivaled customer service and increased productivity.
  • Accomplished through incentive programs, interpersonal relationships, and training outside the office.
Account Development Manager
September 2008 to August 2009
Cxn, Inc - Louisville, KY
  • Plan and conduct new employee orientation to foster positive attitude toward organizational objectives.
  • Helped grow our business through networking, pitches and other business development.
  • Planned and led training sessions to promote sales team professional development and sales goal reinforcement.
  • Received company Employee Performance Award for customer retention.
  • Managed partnership relations on a daily basis, whether directly or indirectly, with all associates in the business.
Personnel Manager
December 2006 to April 2007
Arizona Renaissance Festival - Mesa, AZ
  • Supervise 250 personnel and co-ordinate daily operations.
  • Perform difficult staffing duties, including dealing with understaffing, refereeing disputes, terminating employees, and administering disciplinary procedures.
  • Maintain records for inventory, labor, food, and beverage.
  • Reporting to director in weekly meetings.
  • Advised upper management on organizational policy matters such as equal employment opportunity and sexual harassment, and recommend needed changes.
  • Achieved maximum profitability and over-all success by controlling costs and quality of service.
  • Completion of function of weekly payroll and delivery sheets in an accurate and timely fashion.
  • Negotiate bargaining agreements and help interpret labor contracts.
Operations Manager
February 2005 to November 2007
Divine Dining, Inc - Los Angeles, CA
  • Directly oversaw all opening operations of two steakhouses, a catering facility, a café and a newsstand.
  • Managed accounts payable, accounts receivable and payroll.
  • Quickly identified problem situations and skillfully resolved incidents to the satisfaction of involved parties.
  • Promoted the business through participation in, and sponsorship of community events.
  • Initiated negotiations regarding vendor contracts and kept updated records of contracts.
  • Developed, implanted and managed business plans to promote profitable food and beverage sales.
  • Managed accounting close, accounts payable, and financial reporting for multiple businesses.
Restaurant Manager
January 2003 to February 2005
Mastro's Steakhouse - Beverly Hills, CA
  • Created, summarized and analyzed monthly and weekly variance reports for the wine program, highlighting and eliminating potential problems before they arise.
  • Reduced wine cost by 4% by marking bottles to save from waste and maintaining accurate checklists, maintaining 27% cost.
  • Conducted daily pre-shift and weekly departmental meetings to ensure organizational efficiency.
  • Daily inspections of the restaurant and took appropriate action to ensure food quality and service standards were consistently met.
  • Operated computer programs, interfaced with accounting software to record, store, and analyze data.
  • Used knowledge of planning techniques, testing and sampling methods involved in conducting audits to lower operating cost.
Education
Master of Business Administration : Finance, 2013Strayer University - Louisville, KYFinance
Bachelor of Administration : Hospitality Management, 2011New York Institute of Technology - Islip, NYHospitality Management
Affiliations
Affiliated with Institute of Management Accountants, to gain a Certified Management Accountant.
Skills
Hard-worker, Inventory Control, Profit Generation, Operations Management and MBA.
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Census Bureau
  • St. Charles Exchange/JHarrods
  • Cxn, Inc
  • Arizona Renaissance Festival
  • Divine Dining, Inc
  • Mastro's Steakhouse

School Attended

  • Strayer University
  • New York Institute of Technology

Job Titles Held:

  • Field Operations Supervisor
  • Restaurant Manager
  • Account Development Manager
  • Personnel Manager
  • Operations Manager

Degrees

  • Master of Business Administration : Finance , 2013
    Bachelor of Administration : Hospitality Management , 2011

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