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Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Summary
Highly motivated United States Navy veteran with over 24 years of exceptional experience in Program Management, Research and Development Operations, and Human Resource Management critical in the support of classified technology projects vital to National Security. Demonstrated history of active communication, analytical talent, and managerial acumen providing solutions to the complexity of advanced technology systems and operations.
Skills
  • Policy and procedure improvements
  • Project Management
  • Information Protection / Data Classification
  • Human Resource Management
  • Operations management
  • Quality Assurance Evaluation
  • Strategic planning
  • Staff Management
  • Art
  • Budget analysis
  • Bi
  • Hardware
  • Content
  • Customer service
  • Data collection
  • Database
  • Product development
  • Senior management
  • Human Resource
  • Leadership
  • Mechanical
  • Meetings
  • Excel
  • Operations management
  • Personnel
  • Presentations
  • Process improvement
  • Project lead
  • Project Management
  • Quality Assurance
  • Scientific
  • Staff Management
  • Strategy
  • Strategic planning
  • Supervisor
  • Systems integration
  • Troubleshooting
  • Validation
Work History
03/2020 to Current
Field Operations Supervisor Ambulnz , ,
  • Wide.
  • Hands on" subject matter expert to primary customer for product testing, training, operation, and validation of advanced technology systems.
  • Spearheaded development of informational content for high-profile training system with beta version delivered to customer 11 months ahead of schedule.
  • Multi-task coordinated with development of 3 hardware systems and 2 software packages for future technology systems integration enabling sustained program success.
  • Analyzed product performance using excel and other in-house proprietary programs.
  • Collaborated with internal development teams to develop technical requirements, strategy, roadmaps and timeline.
  • Set and managed schedules to give proper coverage of required areas to meet customer service demands.
  • Actively communicated with stakeholders to ensure timelines were met.
  • Identified potential roadblocks and recommended suggestions for corrective action.
05/2015 to 03/2020
Project Manager Hill International, Inc. Hillsboro, OR,
  • Successfully orchestrated cognizant projects within strict timeframes and personnel constraints by solving complex problems and working closely with stakeholders ensuring informed decisions were completed in a timely manner.
  • Conducted monthly stakeholder reports and bi-annual stakeholder meetings to synthesize insights in program health and development.
  • Worked with project teams to plan and schedule project deliverables, goals and milestones for complex programs.
  • Performed quantitative and qualitative data collection to develop detailed personnel screening platform which increased retention by 20% of 500+ employees.
  • Continually analyzed feedback to resolve problems and expose issues.
  • Coordinated the design and implementation of two new company establishments involving four geographical site locations.
  • Successfully implemented 12 months ahead of schedule.
  • Provided budget analysis and resource allocation of project activities within the organization.
06/2012 to 05/2015
Senior Investigations Analyst Naval Submarine Special Projects City, STATE,
  • Excellent business judgement in conducting of in-depth background investigations and individualized personal interviews often totaling over 500 personnel annually.
  • Designed personnel tracking database encompassing approximately 5,000 personnel.
  • Coached and mentored prospective candidates in career progression.
  • Analyzed trends and presented recommendations to senior management.
01/2003 to 06/2012
Electromechanical Supervisor US Navy City, STATE,
  • Supervisor of 30+ electrical and mechanical systems personnel applying advanced technologies, scientific principles, theories, and concepts on state-of-the-art marine systems.
  • Quality Assurance Supervisor verified technical accuracy of 500+ operations.
  • 9 years of hardware and software product development.
  • Performed prototype testing and troubleshooting on 23+ systems.
  • Identified issues and developed strategies for process improvement to minimize cost and extend operational life.
  • Conducted technical and non-technical presentations to senior stakeholders.
  • Project lead for specialized equipment development, adaption, and operations.
  • Developed training material, operational procedures, emergency procedures, testing parameters, mission planning and execution.
Education
Expected in Jun 2020
Bachelor of Science: Electrical Technology
Thomas Edison State University - Trenton, NJ
GPA:
Expected in May 2014
Associate of Arts: Electronics Technologies
Coastline Community College - Fountain Valley, CA
GPA:
Work History
03/2020 to Current
Field Operations Supervisor
Northrup Grumman World ,
  • Wide.
  • Hands on" subject matter expert to primary customer for product testing, training, operation, and validation of advanced technology systems.
  • Spearheaded development of informational content for high-profile training system with beta version delivered to customer 11 months ahead of schedule.
  • Multi-task coordinated with development of 3 hardware systems and 2 software packages for future technology systems integration enabling sustained program success.
  • Analyzed product performance using excel and other in-house proprietary programs.
  • Collaborated with internal development teams to develop technical requirements, strategy, roadmaps and timeline.
  • Set and managed schedules to give proper coverage of required areas to meet customer service demands.
  • Actively communicated with stakeholders to ensure timelines were met.
  • Identified potential roadblocks and recommended suggestions for corrective action.
05/2015 to 03/2020
Project Manager
Naval Submarine Special Projects Bremerton, WA
  • Successfully orchestrated cognizant projects within strict timeframes and personnel constraints by solving complex problems and working closely with stakeholders ensuring informed decisions were completed in a timely manner.
  • Conducted monthly stakeholder reports and bi-annual stakeholder meetings to synthesize insights in program health and development.
  • Worked with project teams to plan and schedule project deliverables, goals and milestones for complex programs.
  • Performed quantitative and qualitative data collection to develop detailed personnel screening platform which increased retention by 20% of 500+ employees.
  • Continually analyzed feedback to resolve problems and expose issues.
  • Coordinated the design and implementation of two new company establishments involving four geographical site locations.
  • Successfully implemented 12 months ahead of schedule.
  • Provided budget analysis and resource allocation of project activities within the organization.
06/2012 to 05/2015
Senior Investigations Analyst
Naval Submarine Special Projects Bremerton, WA
  • Excellent business judgement in conducting of in-depth background investigations and individualized personal interviews often totaling over 500 personnel annually.
  • Designed personnel tracking database encompassing approximately 5,000 personnel.
  • Coached and mentored prospective candidates in career progression.
  • Analyzed trends and presented recommendations to senior management.
01/2003 to 06/2012
Electromechanical Supervisor
US Navy Ventura, CA
  • Supervisor of 30+ electrical and mechanical systems personnel applying advanced technologies, scientific principles, theories, and concepts on state-of-the-art marine systems.
  • Quality Assurance Supervisor verified technical accuracy of 500+ operations.
  • 9 years of hardware and software product development.
  • Performed prototype testing and troubleshooting on 23+ systems.
  • Identified issues and developed strategies for process improvement to minimize cost and extend operational life.
  • Conducted technical and non-technical presentations to senior stakeholders.
  • Project lead for specialized equipment development, adaption, and operations.
  • Developed training material, operational procedures, emergency procedures, testing parameters, mission planning and execution.
Skills
  • Art, budget analysis, bi, hardware, content, customer service, data collection, database, product development, senior management, Human Resource, leadership, mechanical, meetings, excel, Operations management, personnel, presentations, process improvement, Project lead, Project Management, Quality Assurance, scientific, Staff Management, strategy, Strategic planning, Supervisor, systems integration, troubleshooting, validation
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    Resume Overview

    School Attended

    • Thomas Edison State University
    • Coastline Community College

    Job Titles Held:

    • Field Operations Supervisor
    • Project Manager
    • Senior Investigations Analyst
    • Electromechanical Supervisor

    Degrees

    • Bachelor of Science
    • Associate of Arts

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