Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Veteran Field Operations Supervisor with top-notch planning, decision-making and project management abilities. Industrious and reliable leader offering 4 years' experience evaluating, managing and improving operations in renovations. Versatile Field Operations Manager knowledgeable about team leadership, training and quality assurance management. Talent for assessing operations, uncovering problems and developing improvement plans. Bringing 4 years of related experience. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

  • Materials Estimation
  • Multitasking and Prioritization
  • Production Optimization
  • Schedule Determination
  • Worker Supervision
  • Problem Solving
  • Team Leadership
  • Employee Training
  • Hand and Power Tool Operation
  • Assignment Delegation
  • Dependable and Hardworking
  • Equipment Operation
  • Physical Strength and Stamina
  • Inventory Management
  • Basic Mathematics
  • Video Conferencing
  • Stress Tolerance
  • Customer Relations
  • Forklift Operation
  • Willingness to Learn
  • Administration and Management
  • Relationship Building
  • Project Management
Work History
FIELD Operations Supervisor, 01/2021 - Current
Charter Spectrum Madisonville, KY,
  • Set and managed schedules to give proper coverage to required areas and meet customer service demands.
  • Conducted scheduled and impromptu evaluations to assess work performance.
  • Performed daily inspections, charted readings, documented equipment downtime and oversaw maintenance for equipment.
  • Reduced duplicate work and budget issues by organizing processes for division between technology and purchasing.
  • Trained technicians on safety, task prioritization and project management techniques.
  • Planned and oversaw team operations in warehouse and sites.
  • Maintained optimal levels of excellent service through effective assessments, oversight and problem solving.
  • Oversaw work of 4 personnel, with 4] direct reports.
  • Managed $50000 operations budget and launched monthly communications processes to enable best practices implementation.
  • Created, spearheaded and supervised employee recognition programs.
  • Implemented and maintained high standards of quality in all areas.
  • Oversaw daily operations at site, keeping team production moving at optimal pace.
  • Directed projects according to schedule and quality demands.
Operations Manager, 01/2017 - 01/2021
Compstak Chicago, IL,
  • Worked in matrix management environment with oversight of division level managers, operations, sales, finance, human resources, safety and compliance.
  • Devised processes to boost long-term business success and increase profit levels.
  • Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives.
  • Investigated and resolved departmental non-conformances.
  • Partnered with vendors and suppliers to effectively manage and budget.
  • Collaborated with process owners to refine procedures, devise best practices and correct quality audit findings.
  • Led warehouse improvement initiatives to advance operational efficiencies and increase revenue.
  • Implemented ticket tracking system and worked with team to create customized system for improved tracking and logging of work issues.
  • Set, enforced and optimized internal policies to maintain responsiveness to demands.
  • Helped build and review master service agreements for work eligibility.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Assisted in recruiting, hiring and training of team members.
  • Upheld great standards of leadership for employees, consistently leading by example for best-in-class work.
  • Reported issues to higher management with great detail.
  • Managed, trained and motivated personnel to continuously improve knowledge and abilities in construction field.
  • Boosted team member productivity by enhancing performance monitoring and instituting motivational approaches.
  • Generated and developed leads, using networking and Google system to acquire new clients.
  • Increased profits by assessing effectiveness of [partners] and construction projects.
  • Monitored over 15 employees' day-to-day activities and made plans to rectify issues.
Warehouse SUERVISOR, 01/2003 - 01/2017
  • Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
  • Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
  • Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
  • Acknowledged safety issues and contacted shift supervisor regarding concerns and for quick resolution.
  • Readied product pallets for optimal storage and shipment, carefully organizing boxes and balancing weight.
  • Completed over 200 customer orders each day in warehouse setting.
  • Consistently lifted materials weighing as much as 400 pounds.
  • Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
  • Placed incoming inventory in optimal storage locations to promote continued accuracy and easy retrieval.
  • Operated company vehicles and heavy equipment with focus on safety and risk management.
  • Updated daily logs with regular shift activities and incident details.
  • Identified inadequate materials and faulty equipment and brought to supervisors' attention.
  • Loaded, unloaded and moved material to and from storage and production areas.
  • Recorded information, shortages and discrepancies to keep records current and accurate.
  • Checked packages and merchandise for damage and notified vendors.
  • Cleaned and maintained warehouse in compliance with OSHA safety standards.
  • Measured dimensions of finished pieces for conformance to specifications.

  • Simplified shipping and receiving processes for improved workflow.
  • Satisfied documentation requirements by using SAP software to produce estimates, invoices and tracking spreadsheets.
  • Operated RF scanners to track merchandise and verify contents of containers.
  • Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
  • Performed general housekeeping and cleaning tasks.
  • Managed product staging to efficiently transfer items between receiving, storage and shipping locations.
  • Moved products using overhead cranes, forklifts and other equipment, consistently meeting challenging performance goals.
  • Completed daily cycle counts and quarterly inventories and resolved variances to maintain data accuracy.
  • Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.
  • Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
  • Maintained strong vendor connections by arranging pricing and delivery structures and managing specific shipment or paperwork concerns.
  • Wrapped pallets in shrink wrap prior to loading.
Plumbing Hvac Eletrical: Construction Engineering, Expected in
Piedmont College - Tucker, GA,
High School Diploma: , Expected in 06/2019
Piedmont College - Demorest, GA

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School Attended

  • Piedmont College
  • Piedmont College

Job Titles Held:

  • FIELD Operations Supervisor
  • Operations Manager
  • Warehouse SUERVISOR


  • Plumbing Hvac Eletrical
  • High School Diploma

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