Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Highlights
Guest services
Inventory control procedures
Merchandising expertise
Loss prevention
Cash register operations
Product promotions
Education
Oakwood UniversityHuntsville, AlabamaExpected in 2015 ā āBachelor of Science Bachelor of Science:Organizational Management General studies Management - GPA:Organizational Management General studies Management
Columbia CollegeHuntsville, AlabamaExpected in 2012 ā āBachelor of Science
Bachelor of Science:General Studies/ Management Organizational Management - GPA:General Studies/ Management Organizational Management
Accomplishments
Experience
The Parking Spot - Field Office Operations Supervisor , , USA01/2010 - 03/2011
Assisted in the management of office functions required to support field operations.
Supervised 42 clerks and oversaw printing operations, assignment preparation, quality checks, data en try, and shipment activities.
Assigned work to subordinates and ensured accuracy and completeness.
Maintained the flow and quality of completed work, making adjustments to expedite production.
Recommended corrective action to keep operations on schedule and in proper sequence, including re commending shifting personnel from one operation to another as priorities changed.
Collaborated with supervisor to select qualified individuals for each field operations clerk.
Applied Equal Employment Opportunity principles in hiring practices, training, and employee de velopment.
Brody Brothers Pest Control - Supervisor , , USA01/1987 - 01/2009
Performing data entry for tracking inventory databases as well as analyzing information in order to ex tract necessary data for quality control purposes.
Providing training, supervision, problem solving, and team-building skills as required by leadership to en sure effectiveness and efficiency of staff.
Specialty skills provided to include shipping and receiving, purchasing, as well as cost and budget co ntrol.
Superlative communication, organization, leadership, and team building skills.
Hand Receipt Manager: Provided valuable training to all hand receipt holders which significantly reduced re ceipt processing time by 15 percent and established nearly 100 percent accountability for 14,000 equipment line items.
Bulk Storeroom Custodian: Maintained supply inventory and received zero discrepancies on all audits.
Displayed initiative and expertise by streamline the inventory process for 90 0 line items in the bulk storeroom and ship store.
Reorganizing the layout and bar coding all items.
Leadership: Effectively lead 25 personal without senior leadership.
Instrumental in implementing Defense Property Accountability System (DPAS).
Reconciled over 10,000 eq uipment records.
Corrected over 1305 discrepancies within a three-month window, resulting in the National Naval Medical Ce nter (NNMC) being the only command under Bureau of Medicine and Surgery (BUMED) to have zero discrepancies.
Flawlessly supervised the receipt, storage, and sale of over 1000 lines items leading to the sales of over $4 00,000 and the transfer of $35,000 to ship's Morale Welfare and recreation fund.
During Joint Task Force /Katrina Disaster Relief, expertly managed storeroom material, sales of$60k dollars of Ship Store merchandise, end of accounting period for the Fiscal Year, wall to wall inventory of over 1k items and the process of over 12k pounds of laundry per week.
Provided training and customer support services in the area of material identification, requisitioning, fo llow-up, material receipt, issue, stowage, processing new items request (NIR), inventory management, voucher certification, government credit card purchasing and prime vendor functions.
Researched and identified supply items, comparing data and cost with federal catalogs, stock lists, prime ve ndor, and other sources.
All requisitions purchase through Defense Medical Logistic Standard Support System.
Responsible for the receipt, property number assignment, storage, distribution and inventory of all class 3 property items.
Processed open purchase orders, and conducted technical material inventory monthly.
Researched a direct turn-over of stock and receipts in Resale Activity System; Received 150 deliveries per day from various military and civilian activities with an average of $320,000 per day in stock.
Assisted with price changes at a rate of 5500 changes per month.
Supervised one military and two ci vilians with the inputs for price changes, stock re-ordering, and file maintenance.
Assisted grocery manager with the ordering and display of stock.
Supervised frontend operation with the fl ow of patrons, assigned work schedules and breaks, and assist with customer refunds and complaints.
Federal Express - Customer Service Agent City, STATE, USA04/2000 - 06/2005
Traced packages and informed customer and customer service department of disposition;.
Called all customers with "hold at location" packages.
Typed or otherwise prepared various reports.
Operated necessary office machines in performance of du ties; maintained supply and inventory of customer materials.
Maintained and audit airbills, recorded and file; prepared vendor bills for management authorization.
Performed monetary transactions involving cash, credit cards and checks.
Assisted manager in providing training information to location personnel as necessary; acted as di spatcher and/or courier/non-driver as required.
Entered data into computer terminal by keying alphabetic and numeric information datacomms.
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