Highly motivated logistics professional of four years with a security/law enforcement background experienced in the management, tracking and movement of personnel, vehicles and equipment. Local and international movements include Operation New Dawn, the largest logistical mission since Vietnam. Also experienced in teaching, quality assurance and safety compliance. Currently overseeing non-emergency transportation in Central/Southwest Virginia.
Commendation Medal for:
Good Conduct Medal for years served without incident.
Awarded multiple "Commander's Coins" in recognition in going above and beyond to complete a given mission, and/or excellence in the completion of a task.
Acting as a liaison between transportation providers, facilities, members, and LogistiCare. Supervised 103 different transportation entities, most with multiple vehicles (over 400 in my assigned region). Taught P.A.S.S (Passenger Service & Safety) classes (over 90 drivers certified, with new classes weekly). Inspect non-emergency medical transportation vehicles for compliance with state, federal, and company regulations. Also observed active transport of members to ensure safety, privacy, and fair treatment of disabled persons.
Coordinate up to 400 trips daily, customer service, all expected call center duties, taking up to 60 calls in a day, and placing up to 150 daily. Trips can be urgent or future planned. Responsible for Virginia Tidewater (the "Seven Cities"), Middle Peninsula, and the Eastern Shore.
Tracking & coordination of assets, communications, inventory checks, route planning, quality assurance/control, and load planning.
Leadership academy designed to teach how to operate under high pressure, counsel subordinates, coordinate between other leaders to accomplish a singular goal. Also focused on motivating and maintaining compliance of individuals, and learn each person's strengths and weaknesses.
Learn how to properly load containers, pallets, and track the equipment to it's destination. Route planning, quality assurance and checks, vehicle management.
Taught basics of law enforcement, gaining compliance from difficult people, inter-personal communication, non-verbal communication, teamwork, and attention to detail. Basic security operations.
Maintained a GPA of 3.5
Passenger Service and Safety (PASS) from the Community Transportation Association and University of Winsconsin (Valid through October 2016).
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