- Montgomery Street, San Francisco, CA 94105
- (555) 432-1000
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- linkedin.com/in/Jessica-Claire-41800591
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- https://twitter.com/Eedris_D
Artistic Designer with over 4 years of experience working in the fashion design field. Highly adept at interior and exterior. Outstanding time management, organizational and communication skills. Fluency in English and Yoruba Afrikana. Ingenious Designer with fortes in Art and Crafting. Successfully completed projects worth up to $10000 in 2010. Talented at establishing trusting relationships with clients and coworkers. Committed to ensuring each piece is of quality and excellence. Inducted to THE NATIONAL SOCIETY OF LEADERSHIP AND SUCCESS (Ivytech community college) Versatile Software Management Analyst with advanced knowledge of financial, business development and operational areas. Steps into new areas with adaptable approach. Practiced Operator and problem-solver with 3 years of experience in Amazon
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Sterigenics – Columbia City, IN,
- Properly completed surveys by performing Database before ending each call.
- Explained questions in better detail for interviewees to allow truthful answers.
- Obtained updated contact information from all subjects and verified data for accuracy.
- Maintained excellent attendance record, consistently arriving to work on time.
- Handled 15 calls per hour to address customer inquiries and concerns.
Hexagon – Torrance, CA,
- Streamlined QA process to increase efficiency and reduce new bins errors by 99.5%.
- Audits inventory records to reduce customer errors.
- Identify root cause and follow corrective action.
- Execute Cycle Counts to ensure compliance & consistency for policies in quality assurance.
- Write tickets to reduces inventory errors.
- Help create a standard of work for pending research to increase work place efficiency.
Pitney Bowes – City, STATE,
- Supervised the loading and unloading of packages in the warehouse.
- Developed and implemented standards and procedures that ensured the safety and good quality.
- Make work rate 100%.
- Set and achieved product quality objectives while meeting product specifications.
- Responded to customer inquiries with patience and positivity to establish excellent first impression.
- Performed clerical work such as sorting mail, restocking supplies and typing documents.
- Provided new employees with voice and accent training to teach proper customer service etiquette.
- Collected personal information from customers to accurately document requests.
Citadel Oracle Limited – City, STATE,
- Assisted in the monitoring and reporting on website traffic and performance.
- Prepared and presented technical proposals for clients.
- Troubleshooted and resolved web application issues escalated from customer support and other departments with a 100% success rate.
- Maintained quality-focused performance benchmarks and schedules when directing project teams.
- Designed presentations to illustrate database usage, translating highly technical language into easily understood graphics and text.
- Designed complete solution architecture tailored to specific end-user needs.
- Monitored employee tasks, evaluating information processing and performance to gauge business functions and inefficiencies.
Ivy Tech Community College of Indiana - Indianapolis, IN
- Professional development completed in CAD
- Member of The National Society of Leadership and Success
- Coursework in Autocad, Mechanical Engineering and Inventor
All Saint College - ,
- Participated in Cowbell Mathematics competition.
- Runner up in IITA competition(group).
- Class rep. for 2 years. feb 20
Ivytech Community College - Indianapolis, iN,
- Awarded Universal Technician EPA
- Coursework in core, Type I and Type II
- Awarded EPA License
- Member, Alumni Association.
- Treasurer, Entrepreneur Business Association of Nigeria (2008 - 2013).
- Member, Management Institute.
- THE NATIONAL SOCIETY OF LEADERSHIP AND SUCCESS (ivytech community college)- Member 2017
- Resolved product issue through consumer testing.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Certified HVAC Technician (EPA)
- Licence Technician Heat Ventilation ESCO Institite.
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Resume Overview
School Attended
- Ivy Tech Community College of Indiana
- All Saint College
- Ivytech Community College
Job Titles Held:
- Field Enumerator
- ICQA Problem Solver
- Operator Trainee
- SENIOR SOFTWARE CONSULTANT
Degrees
- No Degree
- High school diploma
- Some College (No Degree)
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