Field Engineer Installer resume example with 10+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
Senior Engineer, with over 15+ years' experience in the telecommunication industry and with high-level hands-on Network Implementation with a track record of evaluating core business functions, issues and needs and developing projects from concept to completion.
  • Strong communication skills, 5 years in networking including experience in managing large Cisco wireless environment. Knowledge of Routers, Layer-2 switches, VPN, computer software - Microsoft Office Suite, specifically Excel. Minimum of 5 years' experience on large commercial deployment projects, Customer/Owner relations, Quality control and support of our safety plan, Submittal reviews, Collaborating with team members, Estimating, Project closeout, Personnel evaluation and development.
  • Cisco Routers/Switches: 2500, 2600, 2691, 2941, ASR-901, 1900, 2950
  • Routers and Switches: Ciena Lightning Edge 311v, 427 and, Foundry 4802
  • Network Tools/Management: Asentria SiteBoss 530, SNMP, Cisco PacketTracer, Cisco ASA T-berds, Sniffers, Probes, Sprint WSM, BSM, and LSM, FileZilla Client/Server, TFTP, Unix, Linux, Basic SQL
  • Tools:Anritsu cell-master, Wattmeter, Voltmeters, Clamp meters, , HP Spectrum Analyzer, Audio Analyzer Modulation Meter, Uplink Analyzer, HP Power Meter, Digital Multi-meter and Frame Relay equipment.
  • Microwave Equipment: Motorola PTP 600, Dragonwave Horizon DUO, Quantum, Compact, Compact Plus
  • Credentials and Licenses
  • CCNA(exp. March 2019)
  • CCNA Security (exp. March 2019)
Professional Experience
Field Engineer & Installer, 09/2015 to Present
Grande Communications Networks, LlcStevenson, WA,
  • Install, or coordinate installation of, new or modified network hardware, software, or programming layer 2 switches of Sprint Network Vision telecommunications systems.
  • Install and closeout Network Vison project for Ericsson Provide support for Ericsson on 2X20 project for Samsung upgrades Support troubleshooting of all Clearwire network issues, such as microwave backhaul transmission Support RMA process tracking and documentation for MMBS equipment Report to project manager with daily status of activities.
EF&I Engineer, 04/2015 to 06/2015
Atlantic Tower SERVICESCity, STATE,
  • Integration and Installation of Ericsson equipment for US Cellular Perform closeout documentation procedures to validate new site turn ups Coordinate field engineer schedules, timeline of installs and commission integrations.
  • Test repaired, newly installed, or updated equipment to ensure that it functions properly and conforms to specifications, using test equipment and observation.
  • Document user support activity, such as system problems, corrective actions, resolution status, and completed equipment installations.
National Sr. Project Coordinator/Field Support Engineer, 01/2014 to 01/2015
  • Managed/support Field Engineers on a Market and National level Support and implement firewall and VPN protocols for Network Vison data network Provided extended support, implementation, monitoring and documentation of networking systems Responsible for troubleshooting, implementing, configuring and supporting master CSR Sprint/ Ericsson NASCAR Events in: Pocono, Sonoma, Chicago Speed land, and Indy Composed and trained employees and contractors in designs documentation, diagrams, and call flows for 2.5 TD-LTE network.
  • Assess existing facilities' needs for new or modified telecommunications systems.
  • Communicate with telecommunications vendors to obtain pricing and technical specifications for available hardware, software, or services.
  • Work with personnel and facilities management staff to install, remove, or relocate user connectivity equipment and devices.
  • Test and evaluate hardware and software to determine efficiency, reliability, or compatibility with existing systems.
  • Provided Tier II Troubleshooting for MMBS Updated necessary tracking systems to ensure that project and program status is maintained with complete accuracy Presented status of pending and ongoing projects at project update meetings Wrote Method of Procedures (MOP) for User Defined Alarm, FD-LTE (2.5) installation guide, and new hire trainee procedures.
Sr. Field Support Engineer, 03/2012 to 01/2014
  • Supervised fiber and Cisco CSR migration insertion Install, configure and maintain new equipment for Firewalls/VPNs Constructed and designed test lab for upgrading, troubleshooting, and configuring network elements for deployment.
  • Helped build a new National Field Closeout Team, including the roll out of a new test procedures server platform (RF drive testing) Co-lead team of engineers to deploy, commissioned and integrate 276 BTS (site) within the P.R and V.I.
  • Provided training to new engineers within and out of market new model turn up and integration procedures Trained field operations personal on BTS integration, commission and later Operations, Administration and Maintenance.
Field Deployment Engineer, 09/2011 to 03/2012
  • Manage CDMA Acceptance Test Procedure reports as well as coordinated closely with the Network, RF and Construction Configured, implemented and commissioned 3G/4G(LTE)Sprint Network Vision Network Installation & patching, maintenance and performance tuning of Cisco Routers 2941 and ASR 901 Responsible for troubleshooting and supporting technologies such as Samsung/Sprint CDMA, FD-LTE, TD-LTE, Samsung RRU 800/1900/2.5, Cisco ASR 901, and Cisco 2941 Switches Perform closeout test procedures to validate new site turn ups.
Sr. Field Engineer II, 12/2009 to 09/2011
ClearwireCity, STATE,
  • Responsibilities included technical leadership, scheduling, semi-annually audits, operations project management oversight and deployment of the company-integrated solution.
  • This position was recognized as integral to both revenue generating operationally efficient functions of the company.
  • Responsible for coordinating and implementing with RF and commissioning teams microwave ring and POP turn up within the Orlando market.
  • Integrated and Commissioned Miami 2010 Super Bowl XLIV Sprint Cow (New Orleans Saints vs Indianapolis Colts) Supervise and Coordinated Tiger Team within Orlando and Tampa in the event of a major disaster area with network Coordinated and dispatched several contractors for network outages within the market to obtain and maintain .9995 within the Orlando market.
  • Collaborated with OP Manager to hire field engineers Provision and troubleshoot metro Ethernet, dedicated access, cell back haul and Wi-Fi networks Identify and resolve equipment malfunctions, working with manufacturers or field representatives as necessary to procure replacement parts.
Education and Training
: Electronic Engineering, Expected in Jun 2001
ITT Technical INSTITUTE - Maitland, FL
Electronic Engineering
Cisco Certified Network Associate (Security) exp.2019 Cisco Certified Network Associate, (Routing and Switching) exp.: , Expected in 2016
Knowledge of firewalls and intrusion detection systems (specific knowledge of any of the following personal firewalls or host ids: Cisco CSA Experience using Cisco's CSA agents (DMZ, IPsec, etc.)
CPR/ Training, (May 2015) *EAMS Training (May 2015) *Defensive Safety Training (May 2015) *ODM Fiber Test, Inspection, and Cleaning, (June 2015): , Expected in September 2011
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3G, ATM, Audio, Basic, BTS, CCNA, Cisco Certified Network Associate, Cisco, Cisco Routers, Client/Server, Strong communication skills, hardware, CPR, DHCP, documentation, DNS, Edge, EIGRP, engineer, Estimating, Ethernet, facilities management, Firewalls, firewall, Frame Relay, FTP, HP, ids, Inspection, leadership, Linux, managing, Market, meetings, access, Excel, Microsoft Office Suite, Microwave, migration, Motorola, Multi-meter, network hardware, Network, networking, networks, OSPF, Personnel, PPP, pricing, programming, project management, Protocols, Quality control, RIP, Routers, Routing, Safety, scheduling, SSH, SNMP, Spectrum Analyzer, SQL, Switches, TCP/IP, user support, telecommunications, Telnet, test equipment, transmission, troubleshoot, Troubleshooting, Unix, upgrades, upgrading, VPN, Vision

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Resume Overview

School Attended

  • ITT Technical INSTITUTE

Job Titles Held:

  • Field Engineer & Installer
  • EF&I Engineer
  • National Sr. Project Coordinator/Field Support Engineer
  • Sr. Field Support Engineer
  • Field Deployment Engineer
  • Sr. Field Engineer II


  • Cisco Certified Network Associate (Security) exp.2019 Cisco Certified Network Associate, (Routing and Switching) exp.
  • CPR/ Training, (May 2015) *EAMS Training (May 2015) *Defensive Safety Training (May 2015) *ODM Fiber Test, Inspection, and Cleaning, (June 2015)

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