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Field Engineer Resume Example

Resume Score: 100%

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FIELD ENGINEER
Summary

Upbeat and flexible retired Service Technician with 34 years experience in on-site personal customer service providing solutions to satisfied customers . Driven and results-focused professional seeking a customer service position in a fast-paced retail environment. Also experienced at customer phone support and selling service contracts. I have 5 years experience as a building maintenance supervisor. I have taken numerous courses in workplace safety and etiquete .

Highlights
  • Excellent multi-tasker
  • Time management
  • PC repair
  • Expert troubleshooter
  • Inventory control procedures
  • Detail-oriented
  • Employee scheduling
Accomplishments

Awarded 4 merit increases during the first 5 years of employment.

Met annual sales goals for several years during previous employment

Won annual service awards and quarterly awards for performance.

Experience
Field Engineer
Detailed References Kodak alaris - La Mesa, CA

Maintained scanners and digital storage equipment in a large geographic area. San Diego and Imperial counties.

Ran parts ordering and inventory for my area.

Performed preventive maintenance and maintained good customer satifaction.

Answered customers' questions and addressed problems and complaints in person and via phone.

Field Engineer
September 2012 to September 2014
Kodak alaris 2400 Mt. Read Blvd - Rochester, NY
  • Repair and maintenance and troubleshooting of scanning and micrographic equipment.
  • Software installation and updating , customer training and relations.
  • Customer and technical phone support.
  • Parts and supply management for servicing assigned areas.
  • Sales of service contracts and product upgrades.
  • Extensive training in customer satisfaction.
Field engineer
December 1980 to August 2014
Eastman Kodak - San Diego, County, CA

Answered customers' questions and addressed problems and complaints in person and via phone. Serviced scanning, copying, and digital storage equipment in a large geographic area.Educated customers on product and service offerings.Offered exceptional customer service to differentiate and promote the company brand. Built customer confidence by actively listening to their concerns and giving appropriate feedback.

Education
Issuing Institution Location Qualification Course of StudyCollege of Notre Dame, Devry, Community College - Belmont, CA3 Years at College or a Technical or Vocational School Art/ Music major . Basic electronicsfety. Original College was for Art/ Music major at College of Notre Dame ending in 1973. Continued education was through company sponsored trianing ( Bell & Howell, Eastman Kodak) in electronics, troubleshooting , customer relations, workplace safety , from 1980 through 2014 . 34 years of experience as a feild engineer . I know some construction and electrical.
Skills
artist, Art, Basic, contracts, customer relations, customer satisfaction, electronics, engineer, phone support, office, musician, Operating systems, painting, PC repair, plumbing, printers, reading, safety, selling, Sales, scanners, scanning, schematics, Software installation, troubleshooting, upgrades
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Detailed References Kodak alaris
  • Kodak alaris 2400 Mt. Read Blvd
  • Eastman Kodak

School Attended

  • College of Notre Dame, Devry, Community College

Job Titles Held:

  • Field Engineer
  • Field engineer

Degrees

  • Issuing Institution Location Qualification Course of Study

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