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Field Engineer Resume Example

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FIELD ENGINEER
Professional Summary

Seasoned professional with over 6 years of professional and IT experience in installation, configuration, support, administration, documentation, analysis and troubleshooting of various technologies for enterprise environments which include proficiency in routing, switching, wireless, security (firewall), voice, and datacenter technologies.

Core Qualifications
  • Routing/Switching Products - Cisco Routers (3900, 2900, 1900, 800 Series), Cisco Catalyst Switch (6500, 5500, 4900, 4500, 3750, 3560-X, 3100), HP Routers (8800/6800/6600), Alcatel/Lucent Multilayer Switches (OmniSwitch 10K, 6800), Alcatel/Lucent Routers (7750/7705/7450 WAN Core), HP Branch Routers (MSR4000/3000/2000/1000/ 900/50/30), Alcatel/Lucent Routers (OmniAccess ESR), HP Multilayer Campus/SM Switches (5500EI/HI, 5400Rzl2, 3500, 2900, 1900),
  • R/S Protocols & Standards - WAN, LAN, TCP/IP, Spanning Tree, BPDU, CDP, ACL, NAT, PAT, RIP, RIPv2, OSPF, OSPFv6, EIGRP, BGP, MPLS, VTP, SNMP, SMTP, ARP, TCP, UDP, Static Routing, Stub Routing, VLAN, VLAN Trunking, VXLANs, multicast routing, HSRP, SVI, CEF, Etherchannel, Portfast,. VSS, vPC.
  • Data Center Technologies - Products - Cisco Nexus 1kv, 2k, 5k, 7K & 9k Series, Cisco Catalyst Switch 6500, Cisco Routers 3900, HP Multilayer Core Switches (12900/11900/7900), Juniper (QFabric System, QFX 3000 Series), Alcatel/Lucent Multilayer Switches (OmniSwitch 10K, 6800), VMware VSphere, VCenter Server Appliance, VMware ESXi Hypervisor, F5 Big-IP load balancing (GTM/LTM), Cisco AnyConnect VPN management, Riverbed WAN Optimization device management, Cisco IPS/IDS, Meraki cloud based, Rackspace private cloud or public network cloud, 10G/40G Ethernet, FCoE, SAN, Port-channels, VXLANs, vPC Port-Profiles, Routing Profiles, and Service Profiles, SFP+, NAS, RDX, DB
  • Security/Firewalls Technologies - Cisco Security Manager Suite, Cisco ASA 5500 series firewalls, Cisco FWSM, Cisco IPS/IDS, Cisco ACS, Fortinet, checkpoint, Advanced Firewall Manager (AFM), BlueCoat /policy, Sonic Wall Router/Firewall combos, Cisco ASA 1000V cloud firewall, Juniper vSRX &SRX series, Protocols & Standards - AAA, TACACS+, RADIUS, SSH, VPN, IPsec, SSL/IPSec, Data Loss Prevention, IPSec, Data Management Zone, Pretty Good Protection (PGP), Public Key Infrastructure (PKI), Internet Key Exchange Policy, Port Security, MAC Address Filtering
  • Voice/Wireless Technologies - Products -Cisco WLC, Aironet, Bluetooth, CUCM, UCCM, UCCX, Avaya AURA Communication Manager, Avaya Definity, Avaya IP Office, Protocols & Standards - VoIP, VoIP/SIP, MGCP, RTP, SCCP, SRTP, QoS, PoE, IEEE 802.1x & 802.11, WLAN, WAP, AP, SSID, LWAPP, CSMA/CA, MMDS, LMDS, CCK, DSSS, JDSU, LVPOsView
  • Monitoring/APPS - Zenoss, Finisar, Wireshark, Remedy, OpNet, Cacti, Nagios, VMware, Solarwinds, Riverbed, Cisco Works, LogicMonitor, Cisco Security Manager Suite, Server, Sniffer, Ethereal, Solarwinds, SNMPv2c, SNMPv3, RMON, Syslog, tcpdump, DNS, DHCP, FTP, Telnet, HTTP(S), SMTP, tunneling protocols, point-to-point, SFTP.
  • Electronic/Languages - PIC16, Dragon-12, PLC, Breadboard, Ultiboard, Multisim, PSpice,, AutoCAD, C++, Java, Assembly
Accomplishments
  • Routing & Nexus & Catalyst Switching
  • •Configure trunk ports and implement granular control of VLANs and VXLANs using NX-OS to ensure virtual and flexible subnets that can extend further across the network infrastructure than previous generation of switches.
  • •Configure port-profiles as part of the NX-OS command structure that allows for configuration of multiple ports and port-types via inherited configurations applied via a single command that reduces administrative error and allows for better configuration readability.
  • •Integrate a virtual version of Nexus: Nexus1000v into VMWare to extend Nexus capabilities directly adjacent to virtual machines so that they benefit from Cisco switching capabilities and network topology consistency ensuring VMs maintain their subnet/VLAN relationships during failover.
  • •Configure secure privileged administrative access to the Cisco IOS system. Enable the encryption of system passwords to prevent unauthorized users access to passwords in the system configuration.
  • •Configure secure access to the console and vty ports, and set the interval that the EXEC command interpreter waits until user input is detected on the Console and vty ports. Also, configure the console and vty ports log messaging to not interfere with active device configuration.
  • •Configured and administrated VLAN Trucking Protocol to reduce administrative overhead. Enable secure sharing of VLAN information to prevent the introduction of rogue devices from affecting the VLAN database. Shutdown unused switches ports following Layer 2 security best practices.
  • •Administrated Local VLANs based on department function, and configure ports with static VLAN assignment, static 802.1Q trunks, and dynamic ISL trucking using Pap for layer 2 forwarding. Utilize VLAN Spanning-Tree in conjunction with PVST+ for compatibility between Cisco and Juniper switches. Configure edge ports for fast-transitioning into the forwarding state to fix workstation startup connectivity delays. Modify spanning-tree parameters for manual root bridge assignment. Implement ether-channels between each switch using Pap for negotiation. Modify ether-channel load balancing method.
  • •Integrated WAN links between sites using frame-relay point-to-point and multipoint connections to establish connectivity between each of the four sites as required. Establish two frame-relay point-to-point connections between a central site and two remote sites. Configured multipoint connections between three of the sites forming a full-mesh.
  • •Configured EIGRP MD5 Message Authentication between sites to prevent unauthorized insertion of routes into the domain. Integrate manual EIGRP route summarization to reduce routing protocol demand on CPU resources, memory, and bandwidth used to maintain the routing table.
  • •Configure and administrated OSPF routing with multiple areas for networks between sites. Implement OSPF MD5 Authentication between each OSPF enabled subnet to prevent unauthorized insertion of routes into the domain.
  • •Integrated static NAT/PAT to provide access to services located on a server in the private network to the public network. Implement standard and extended access-lists to filter network traffic.
  • •Configured backup and recovery of Cisco IOS Images. Perform password recovery on Cisco IOS routers/switches and a Juniper EX2200 Series switch to restore administrative access. Backup and Restore startup-comfit file for disaster recovery.

  • Security
  • •Configured and administrated an IPSec Site-to-Site VPN between the Cisco ASA5505 at small office location and Cisco 1841 ISR with a security IOS image at the main office. Implementation of the VPN includes the following configurations: Internet Key Exchange Policy using DES and SHA for encryption and authentication, access-lists to define VPN traffic, transform set using esp.-des esp-sha-hmac to define how the traffic is protected, crypto-map to associate the previously configured elements to a peer, and application of the crypto map to appropriate interface or VPN endpoint.
  • •Configured and administrated Zone-Based Policy Firewall on the Cisco 1841 ISR with the following components: three zones, class-maps specifying traffic that must have policy applied as it crosses a zone-pair, policy maps to apply action to the class-maps' traffic, zone-pairs, and application of policy to zone pairs.


  • Voice
  • •Configure Cisco 2811 ISR (VoIP) with a Cisco Unity Express Network Module (NM-CUE) installed, Cisco Communications Manager Express, a standard Cisco 3550 Switch, and a Cisco 3550 switch with Power-over-Ethernet. Create and manage Data and Voice VLANs, and configure ports with static VLAN assignment and 802.1Q trunks for layer 2 forwarding. Configure edge ports for fast-transitioning into the forwarding state to fix workstation startup connectivity delays.
  • •Configure Fast Ethernet main and sub-interface assignments as required for intervlan routing. Implement static routes for local connectivity. Configured NTP server, DHCP server, and TFTP server for support of the VoIP network. Modification of system level parameters including max phones, max directory numbers, display format for date and time, and setting the Time-Zone.
  • •Integrate Unity Voicemail on the Cisco Unity Express Network Module. Configure a dial-peer on the Cisco 2811 ISR to define the attributes of the packet voice network connection to the Cisco Unity Express Network Module. Enable call forwarding on busy or no answer. Implement Message Waiting Indicators and Voicemail access via SMTP. Daisy-chain PCs to VoIP phones to reduce network cabling costs. Utilize PoE ports for VoIPphones to reduce power infrastructure costs.


  • Wireless
  • •Administrated a wireless network infrastructure providing access to wired LANs to increase mobility and productivity utilizing the following network elements: Cisco Wireless LAN Controller (WLC) 2106, a Cisco 3550 switch, a Cisco 1130AG series Access Point, and a Cisco 1121G series Access Point. Create wireless LANs and configure interface association, security parameters, and radios used. Utilize the Wireless LAN Controllers web GUI to configure and manage the wireless network. Configure internal DHCP scopes for WLANs.
  • •Prepare configuration for AP registration on same subnet as management VLAN and for AP registration on different subnet. Implement option 43 for DHCP where necessary. Configure AAA AP policies to allow Self Signed Certifications for APs shipped without a Manufacturer Installed Certificate. Implement AP Grouping to ensure WLAN SSIDs are only broadcast by the APs desired.


  • Data Center
  • •Set up VLANs and access ports connecting virtual machines using the NX-OS CLI on a Cisco Nexus 1000v virtual machine and VMWare vSphere Client networking.
  • •Configured routing policies and service profiles for separate levels in an organizational hierarchy using a Cisco Prime Network Services Controller virtual machine. These policies and profiles were applied to Cisco Cloud Service Router 1000v (CSR 1000v) virtual routers.
  • •Configured a CSR 1000v router using the Cisco IOS 15.4 CLI.
Experience
Field Engineer
June 2014 to December 2014
General Electric
  • •Lead to a team of professionals responsible for technical support for various clients for testing and troubleshooting of technologies within in a LAN/WAN network infrastructure for cellular carriers such as Verizon Wireless, AT&T, US-Cellular, T-Mobile and Metro PCS.
  • •Technologies handled by the team include but not limited to configuration, set up testing site with test antennas through wattmeters and filters using GPS and laptop configuration.
  • •Professional responsibilities included client/vendor relationships, safety, to process, analyze and upload data, maintaining all FCC rules/regulations and maintaining accurate records of all field activities to comply with contractual obligations.
Onsite Relations/Support (CSA)
February 2008 to May 2014
TJX Corporation

•Member to a team of professionals responsible for technical support, customer service, installation, configuration and setup of various merchandising infrastructures.

•Professional responsibilities included training, administration, following corporate policies and procedures, documentation, and scheduling as needed reports to management.

Onsite Relations/Support (CSA)
January 2008 to January 2014
TJX Corporation
  • Member to a team of professionals responsible for technical support, customer service, installation, configuration and setup of various merchandising infrastructures.
  • Professional responsibilities included training, administration, following corporate policies and procedures, documentation, and scheduling as needed reports to management.
Education
Certified WAN Engineering Program LANWAN ProfessionalLANWAN Professional
Bachelor of ScienceNew Jersey Institutional Technology
Associate of ScienceMiddlesex County College
Select One
Associate of Science : Electrical Engineering Technology
Certifications

Certified WAN Professional

Certified WAN Enterprise Administrator

Cisco Security Administrator /

Data Center Administrator

Cisco Voice Administrator / WirelessTechnician

Cisco Certified Network Associate - Routing/Switching

True Color, Values Based Leadership and Goal Settings, NJIT

Skills

Routing/Switching Products - Cisco Routers (3900, 2900, 1900, 800 Series), Cisco Catalyst Switch (6500, 5500, 4900, 4500, 3750, 3560-X, 3100), HP Routers (8800/6800/6600), Alcatel/Lucent Multilayer Switches (OmniSwitch 10K, 6800), Alcatel/Lucent Routers (7750/7705/7450 WAN Core), HP Branch Routers (MSR4000/3000/2000/1000/ 900/50/30), Alcatel/Lucent Routers (OmniAccess ESR), HP Multilayer Campus/SM Switches (5500EI/HI, 5400Rzl2, 3500, 2900, 1900),

R/S Protocols & Standards - WAN, LAN, TCP/IP, Spanning Tree, BPDU, CDP, ACL, NAT, PAT, RIP, RIPv2, OSPF, OSPFv6, EIGRP, BGP, MPLS, VTP, SNMP, SMTP, ARP, TCP, UDP, Static Routing, Stub Routing, VLAN, VLAN Trunking, VXLANs, multicast routing, HSRP, SVI, CEF, Etherchannel, Portfast,. VSS, vPC.

Data Center Technologies - Products - Cisco Nexus 1kv, 2k, 5k, 7K & 9k Series, Cisco Catalyst Switch 6500, Cisco Routers 3900, HP Multilayer Core Switches (12900/11900/7900), Juniper (QFabric System, QFX 3000 Series), Alcatel/Lucent Multilayer Switches (OmniSwitch 10K, 6800), VMware VSphere, VCenter Server Appliance, VMware ESXi Hypervisor, F5 Big-IP load balancing (GTM/LTM), Cisco AnyConnect VPN management, Riverbed WAN Optimization device management, Cisco IPS/IDS, Meraki cloud based, Rackspace private cloud or public network cloud, 10G/40G Ethernet, FCoE, SAN, Port-channels, VXLANs, vPC Port-Profiles, Routing Profiles, and Service Profiles, SFP+, NAS, RDX, DB

Security/Firewalls Technologies - Cisco Security Manager Suite, Cisco ASA 5500 series firewalls, Cisco FWSM, Cisco IPS/IDS, Cisco ACS, Fortinet, checkpoint, Advanced Firewall Manager (AFM), BlueCoat /policy, Sonic Wall Router/Firewall combos, Cisco ASA 1000V cloud firewall, Juniper vSRX &SRX series, Protocols & Standards - AAA, TACACS+, RADIUS, SSH, VPN, IPsec, SSL/IPSec, Data Loss Prevention, IPSec, Data Management Zone, Pretty Good Protection (PGP), Public Key Infrastructure (PKI), Internet Key Exchange Policy, Port Security, MAC Address Filtering

Voice/Wireless Technologies - Products -Cisco WLC, Aironet, Bluetooth, CUCM, UCCM, UCCX, Avaya AURA Communication Manager, Avaya Definity, Avaya IP Office, Protocols & Standards - VoIP, VoIP/SIP, MGCP, RTP, SCCP, SRTP, QoS, PoE, IEEE 802.1x & 802.11, WLAN, WAP, AP, SSID, LWAPP, CSMA/CA, MMDS, LMDS, CCK, DSSS, JDSU, LVPOsView

Monitoring/APPS - Zenoss, Finisar, Wireshark, Remedy, OpNet, Cacti, Nagios, VMware, Solarwinds, Riverbed, Cisco Works, LogicMonitor, Cisco Security Manager Suite, Server, Sniffer, Ethereal, Solarwinds, SNMPv2c, SNMPv3, RMON, Syslog, tcpdump, DNS, DHCP, FTP, Telnet, HTTP(S), SMTP, tunnelingprotocols, point-to-point, SFTP.

Electronic/Languages – PIC16, Dragon-12, PLC, Breadboard, Ultiboard, Multisim, PSpice,, AutoCAD, C++, Java, Assembly

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Resume Overview

School Attended

  • LANWAN Professional
  • New Jersey Institutional Technology
  • Middlesex County College

Job Titles Held:

  • Field Engineer
  • Onsite Relations/Support (CSA)

Degrees

  • Certified WAN Engineering Program LANWAN Professional
    Bachelor of Science
    Associate of Science
    Select One
    Associate of Science : Electrical Engineering Technology

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