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Field engineer Resume Example

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FIELD ENGINEER
Professional Summary
Highly motivated and solutions oriented  computer technician. With over 4 years of experience in desktop and laptop repair.  Knowledgeable in Microsoft operating systems.  Posses experience in hardware/software, networking, and local area networks. Demonstrate ability to effectively communicate application features. Fast learner with adaptability and great work ethic. Exceptional problem-solving skills with keen attention to detail.
Skills
  • Comptia A+ certified
  • experience repairing laptops and printers.
  • Rack and stack switches and servers.
  • Antivirus installation and Virus detection
  • Backup maintenance
  • Network troubleshooting
  • Patches installation
  • Data recovery
  • Microsoft office 2013
  • Microsoft XP, Windows 7, 8, and Mac OS.
Experience
January 2013
to
Current
Hewlett Packard LLCFort Worth, TXField engineer
  • Support American Airlines network and computer infrastructure.
  • Involved in the merging of both US Airways and American Airlines networks.
  •  Involved in the deployment and move of over 300+ users for the new  Integrated Operations Control  Center 
  •  Involved in the re-location of American Eagle/ Envoy to new building. 
  • Create and work tickets in Service center and meeting SLA guidelines.
  • Install new computers for users.
  • Reimage laptops and initiate network build process.
  • Install and configure printers for network connectivity.
  • Add, change, update device locations in Centralized Asset management system.
  • Repair, updated, and order parts for laptops under remote laptop support contract.
February 2010
to
January 2013
Whole FoodsArlington , TXAssistant grocery manager and Store System Integrator
  • In charge of the maintenance and repair of 20+ workstations.
  • Maintain backups of multiple servers.
  • Keeping systems up to date.
  • Install new workstations and setup new users.
  • Communicate and train staff for a better productive environment.
  • Asset management of all computer devices.
February 2006
to
July 2009
QuiktripGarland, txAssociate Store Manager
  • In charge of daily store operations.
  • Manage up-to 5 employees on a daily basis.
  • Meet and exceed customer/company expectations.
  • Handle large amounts of money.
  • Track inventory, Gasoline prices, and customer activity.
Education
2001
Rowlett high schoolrowlett, TXHigh School Diploma
Qualifications
  • Knowledge of operating systems, hardware and commonly used software
  • Good communication and customer service skills
  • Excellent problem-solving skills
  • Organized, reliable, and motivated
  • The ability to meet deadlines.
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Resume Overview

Companies Worked For:

  • Hewlett Packard LLC
  • Whole Foods
  • Quiktrip

School Attended

  • Rowlett high school

Job Titles Held:

  • Field engineer
  • Assistant grocery manager and Store System Integrator
  • Associate Store Manager

Degrees

  • High School Diploma

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