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field application specialist resume example with 11+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Strong Expert knowledge and solid background in pharmaceutical bioprocess and medical device new product development. Extensive customer-facing experience to work with Outstanding project management skills in leading a cross-function team for new medical device product development; proficient in project planning and management process; building collaborations with external research institutions and academic institutions. Expert knowledge of New Product Introduction (NPI) process and new product manufacturing process. Knowledge of cGMP, EHS guidelines, and FDA guidelines; knowledge of supplier quality and process validation. Excellent in Microsoft Project, Microsoft Word, Microsoft PowerPoint, Excel & SharePoint. Excellent oral and written communication skills; great team player; ability to lead and influence others. Motivated professional offering [Degree] in [Area of study]. Adds value to any organization in need of great collaboration, interpersonal and multitasking abilities. Meets tight deadlines. Personable and dedicated Customer Service Representative with extensive experience in [Type] industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.

Skills
  • Project Management
  • Team Leadership
  • Customer Relationship Management
  • Technical Presentations
  • Detail Oriented
  • Staff Management
  • Documentation and Reporting
  • Agile Methodologies
  • Verbal and Written Communication
  • Team Collaboration
  • Microsoft Office Suite Expert
  • Risk Management
  • Salesforce Management
  • Strategic Planning
  • Client Consultations
  • Relationship Building
  • Business Development
  • Customer Service
  • Sales Presentations
  • Product Demonstrations
  • Problem Solving
  • Salesforce Software
Experience
09/2020 to Current Field Application Specialist Danaher | Fayetteville, NC,

· Lead technical field support for Sartorius upstream products.

· Manage projects with customers for upstream processing development.

· Regularly provided training to new and experienced process development scientists on different bioreactor systems.

· Represented Sartorius's upstream bioreactor products to Biopharma community at large, including presentations of established technologies at industry trade shows and conferences.

Maintained strong working relationships with sales, product specialists and product managers to promote business growth in the territory.

03/2018 to 09/2020 Sr. Application Engineering 3M | City, STATE,
  • Provided technical field support for 3M West Coast customers
  • Managed projects with customers for downstream processing development
  • Presented 3M's Biopharma filtration products at industry trade shows and conferences
  • Collaborated with Product Management, Applications Support, Customer Care and Sales to identify key customer requirements for future product development efforts.
04/2013 to 02/2018 Project Manager/Senior Biomaterial Scientist 3M | City, STATE,
  • Lead of a cross-functional project to develop advanced wound dressing product for wound healing
  • Developed detailed project plans, monitored progress, and assigned responsibilities to project members to meet project objectives and deadlines
  • Developed collaboration with Consulting firm to design a device to evaluate cell interactions with different dressings
  • Deep understanding of clinical and regulatory pathways
  • Worked with biomedical consulting company to participate in key opinion leaders (KOL) interview and voice of customer (VOC) visits with clinicians in hospitals to better understand market and customer needs
  • Worked closely with R&D, engineering, manufacturing, marketing, and regulatory teams through the new product process
  • Developed collaborations with international labs in 3M China, 3M Korea, and external research labs
  • Responsible for driving, tracking, and reporting project status and progress to management team and preparing presentation and technical documentation for internal and external use
  • Implements resource strategies to achieve project goals
  • Develops contingency planning and risk mitigation strategies to ensure successful delivery of project goals.
01/2011 to 03/2013 Biomaterial Scientist 3M | City, STATE,
  • Led a technical team to develop a collagen-based biodegradable nanofibrous scaffold for wound healing medical device
  • Evaluated dressing properties by morphological, mechanical, and biological testing
  • Pre-clinical study using porcine animal model to study the healing capability of dermal scaffold
  • Managed the progress of the project and presented progress to the management team.
Education and Training
Expected in 01/2022 to to J. D | Business Law Mitchell Hamline School of Law, St. Paul, MN GPA:
Expected in 12/2008 to to Ph. D | Biomedical Engineering Wake Forest University, Winston-Salem, NC GPA:
Expected in 05/2004 to to M.S | Bioengineering Clemson University, Clemson, SC GPA:

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Resume Overview

School Attended

  • Mitchell Hamline School of Law
  • Wake Forest University
  • Clemson University

Job Titles Held:

  • Field Application Specialist
  • Sr. Application Engineering
  • Project Manager/Senior Biomaterial Scientist
  • Biomaterial Scientist

Degrees

  • J. D
  • Ph. D
  • M.S

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