Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Professional Overview

Committed and motivated in the job I am assigned to with exceptional customer service and decision making skills. Strong work ethic, professional demeanor and great initiative. Energetic and reliable in working with a diverse group of people.

Summary of Skills
  • Computer savy, with knowledge of word, excel spreadsheets, some power point.
  • Tech savvy with digital applications on smartphone.
  • Knowledge of adding machine.
  • Great telephone skills.
  • knowledge with printers and fax machines
  • Deadline oriented
  • Staff motivation
  • Employee training and development
  • Self-starter
  • Volunteered with teen girls at RDC
  • Notary Public - state of VA Notary #145103.
Work Experience
03/2013 to FGXI Service Representative Foster Grant | City, STATE,

The FGXI Service Representative position serves as the primary point of service for our retail store managers. The Service Representative is responsible for assuring all aspects of our retail execution strategy are implemented at shelf level. The Service Representative receives weekly direction regarding specific service objectives and timelines for completion. FGXI field service covers a full scope of major grocery, drug and mass merchandising accounts. Product lines serviced vary by account but may include:

*FosterGrant Sunglasses

*FosterGrant Reading Glasses

*Magnivision Reading Glasses

The primary responsibility as an FGXI Service Rep is to establish an ongoing partnership with the retailers you service. In store task typically include:

*Planogram maintenance

*Display implementations


*Removal of damaged product

*Writing of credits

*Taking in store inventories or cycle counts

*Placing orders

*Checking for receipt of new merchandise and filling fixtures

04/2012 to Bridal Consultant/Administrative Support/Seasonal Hiring Manager/Sales Associate Macy's Department Store | City, STATE,

As a Bridal Consultant I maintained information on each Bride and Groom and their wedding party. Made sure the couple placed everyting on their wedding registry and updated it periodically.

As an AST, maintained detailed administrative and procedural processes to improve accuracy and efficiency.Coordinated all department functions for team of 20+ employees. On boarded associates and helped with their computer based training before placing them out on the sales floor. Worked with daily deposits. Opened and closed registers as needed. Successfully established effective systems for record retention by creating database for daily correspondence tracking. Developed more efficient filing systems and customer database protocols. Communicated with sales associates via phone.

As a Seasonal Hiring Manager I hired for Macy's Seasonal Thanksgiving and Christmas help. Screening potential new hires.

As a Sales Associate I maintained a repore' with each customer and assisted in their purchases. Was polite and courteous to each and every customer to assure an effortless transaction. Maintained a My Client data base on customers purchasing from me that allowed me to be able to contact them on sales and items they specifically were looking for or needed.

09/1989 to 05/2011 Loan Specialist 3/Collections Administrative Assistant/Insurance Specialist/Customer Service Suntrust Bank Inc/Crestar Bank | City, STATE,
  • Maintained detailed administrative and procedural.
  • processes that reduced and improved accuracy and efficiency to achieve organizational objectives.
  • Consistent record of improving productivity and reducing departmental issues.
  • Prepared and drafted all outgoing correspondence in a timely manner.
  • Awards - Awarded the prestigious Compass Award in 2011 with SunTrust Mortgage, Inc.These teammates truly stand out in what they do and how they do it, and they deserve to be recognized for being "the best of the best.".
1980 to 05/1989 Inventory Clerk/Payroll clerk Disston, Inc | City, STATE,
  • Helped maintain and process accounts receivable and accounts payable.
  • Managed outgoing and incoming calls at the front desk for Disston, Inc.
  • Assisted in all areas of administrative work including data entry of time sheets and receptionist duties, file organization, research and development.
  • Standardized department filing system so secretarial staff could easily locate information in any filing center.
  • Maintained timesheets for 300+ hourly employees. Built a repore' with the hourly associates and managers.
Expected in 1972 High School Diploma | Clerical Hopewell High School, Hopewell, Virginia GPA:

Worked part-time in 12th grade at a jewelry store in Walnut Hill mall, Petersburg, Va.

J Sargeant Reynolds for one semester to study Paralegal.


accounts payable, accounts receivable, administrative, data entry, filing, Notary Public, organizational, processes, receptionist, research, secretarial, great telephone etiquette

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Resume Overview

School Attended

  • Hopewell High School

Job Titles Held:

  • FGXI Service Representative
  • Bridal Consultant/Administrative Support/Seasonal Hiring Manager/Sales Associate
  • Loan Specialist 3/Collections Administrative Assistant/Insurance Specialist/Customer Service
  • Inventory Clerk/Payroll clerk


  • High School Diploma

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