Routinely helped as many as 15 customers each day in a high-volume retail outlet. Received 5 “exceeds expectations” ratings on performance reviews. Train new employees.Maintained status reports to provide management with updated information for client projects.Performed administration tasks such as filing, developing spreadsheets, faxing reports,and scanning documents for inter-departmental use.Answered multiple phone lines, transferred calls to corresponding departments, filed patient records and billed accordingly. Demonstrated proficiencies in telephone, e-mail, fax and front-desk reception within high-volume environment.Improved office organization by compiling quarterly budget reports, financial spreadsheets, organizational charts and company data reports using advanced Microsoft Excel functions.
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