Detail-oriented student with strong technical skills and the ability to learn concepts quickly. Reliable and hard-working warehouse operator committed to getting the job done as quickly, efficiently, and safely as possible. Excellent communicator. Fast food professional focused on greeting all customers in a friendly, welcoming manner. Seeking added responsibilities to help restaurant operations run smoothly. Crew Member offering a positive attitude and flexible schedule. Works well independently or with others as a team.
Group learning mechanics
Outstanding social skills
Effective time management
Excellent communication skills
Strong research skills
Strong verbal communication
09/2011 to Current
Federal Work Study StudentOlive-Harvey College – Chicago, IL
Gained essential knowledge of Academic support and student services.
Planned and executed different events for Panther tracks retention program.
Assisted with interviews.
Answered an average of 10-15 calls per day by addressing student inquiries, solving problems and providing new product information.
Politely assisted students, staff, and faculty in person and via telephone.
Restocked inventory and organized to verify proper replenishment.
01/2009 to 01/2010
Line Worker/ Warehouse workerJacobson Warehouse – Bolingbrook, IL
Processed 200 shipments per week.
Prepared pallets by following prescribed stacking arrangement and properly tagging pallets.
Responsible for careful handling of all merchandise to avoid damage.
Assembled product containers and crates.
Carried needed tools and supplies from storage or trucks.
Packed containers and re-pack damaged containers.
Recorded numbers of units handled and moved, using daily production sheets or work tickets.
Loaded flat bed by forklift and hand truck.
Cleared damaged items and loaded freight.
01/2008 to 01/2009
Crew memberWendy's International – Bolingbrook, IL
Answered telephone calls and responded to inquiries.
Assisted in maintaining preparation and service areas in a sanitary condition
Checked temperatures of freezers, refrigerators, and heating equipment to ensure proper functioning
Cleaned and organized eating, service, and kitchen areas
Cleaned and sterilized equipment and facilities
Cleaned garbage cans with water or steam
Consistently provided friendly guest service and heartfelt hospitality.
Promptly and empathetically handled guest concerns and complaints.
Operated the drive-through window and sales register quickly and efficiently.
Greeted customers and provided excellent customer service.
Prepared fountain drinks and ice cream items.
Prepared specialty foods such as pizzas and sandwiches, following specific methods that required quick prep time.
Routinely moved and stocked food products weighing up to 50 pounds.
Associate of Arts: Social Work Olive-Harvey College - Chicago, IL