Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,

Organized and energetic Case Worker with over 30 years working with clients in milieu environments. Superior time management and interpersonal skills.

  • Case planning
  • Group behavior and dynamics
  • Court procedures familiarity
  • Passion for social work
  • Sound judgment
  • Natural leader
  • Charismatic public speaker
  • Conflict resolution training
  • Exceptional problem solver
  • Community service programs
  • Field experience
  • Juvenile probation
  • Natural leader

  • Excellent interpersonal skills
  • Strategic planner
  • Self-starter
  • Skilled multi-tasker
  • Detail-oriented
  • Deadline-driven
  • Strong communicator
  • Attentive listener
  • Team player
  • Motivational
  • Family maintenance
02/2012 to 10/2014 Fast Program Coordinator Park Nicollet Health Services | Minnetonka, MN,
  • Assumed all responsibilities in carrying out assigned tasks base on case management Worked with students who are suspended from school, middle and high school Conducted intake, assessments and established a case plan on students Maintained accurate students records, including intake, assessment, service plan, and progress notes Conducted intake and assessments on the family to identify the family's concerns that may be affecting student's attendance and other family needs Established a working relationship with targeted school officials that will promote joint collaboration in receiving referrals and attendance records, evaluations from schools and Department of Juvenile Justice Recruited identified students who are truant or have excessive absentees from targeted schools Maintained accurate data logs, attendance books, and students case records Planned / organized and facilitated required number of Family Team Conferences (FTC) Submitted monthly activity reports to Director of Program Conducted face to face contacts/phone contacts with student and parents/guardians /school administrators/30, 60, 90 days follow ups Launched events that included holiday celebrations, current events discussion groups, field trips and numerous community tours Networked with other agencies to stay informed about services and resources Attended all scheduled mandatory staff meetings with Director of Program.
10/2010 to 2013 Overnight Part-Time Direct Care Worker Bonneville County | Idaho Falls, ID,
  • Provided complete activity of daily living assistance for five mental health elderly residents in a group home.
  • Planed, organized, and directed group recreational activities.
  • Monitored patient's health status, with close observation for significant changes in physical and/or mental condition.
  • Performed housekeeping tasks and meals preparation.
  • Ensured all residents received proper meals, medication, hygiene and basic care.
  • Established understanding and sense of trust with residents.
  • Supervised behavior of residents.
  • Helped residents get ready for bed when needed.
  • Attended initial sessions and training.
  • Handled emergency situations professionally and quickly.
  • Provided excellent interpersonal skills and patience.
  • Kept aware of the regulations put in place by the state in regards to personal care homes.
  • Reported all activities to supervisors.
  • Kept files up-to-date, (e.g., progress reports, and house notes).
02/2006 to 01/2012 Social Worker Miami Bridge Youth Family Service | City, STATE,
  • Performed a wide variety of client/residential focused activities as directed by the Program Coordinator.
  • Worked with at-risk youths, youths, and their families.
  • Provided initial assessment of children, families, and significant others as needed to complete a psychosocial and to develop a viable treatment plan.
  • Provided individual and family counseling with respect to the treatment plan developed for each individual and/or family member respecting culture and cultural beliefs of individuals served.
  • Provided counseling and mentoring to youths ages 11 to 18.
  • Provided interventions to help prevent abuse and neglect of children, including the nurturing skills curriculum.
  • As a mandated reporter, reported any suspected abuse or neglect.
  • Supervised, planned, and participated with groups of youth in sports outdoor activities.
  • Launched events that included holiday celebrations, current events discussion groups, field trips and numerous community tours.
  • Conducted home visits or facilitates visits/attendance to schools.
  • Assisted young adults with educational planning and daily living skills.
  • Conducted random drug testing.
  • Advised on career and future prospects.
  • Attended all scheduled mandatory staff meetings and monthly supervision with Program Coordinator.
  • Performed a wide variety of client/residential-focused activities as directed by the Program Coordinator.
  • Conducted mandated weekly face to face contact with youths and their families to ensure moving toward family centered plan goals.
  • Conducted a face to face contact with newly admitted youths and their families within a timely manner.
  • Kept case records up-to-date with the status of case activity, including progress notes on all contacts.
  • Demonstrated strong organizational, communication and time management skills.
  • Networked with other agencies to stay informed about services and resources.
07/1986 to 01/2006 Juvenile Probation Officer State Of Florida Juvenile Justice Services | City, STATE,
  • Monitored juveniles who had been sentenced to probation by the court system.
  • Maintained and updated case files on all delinquent youths per Department of Juvenile Justice standards, policies, and procedures.
  • Worked with youth offenders, and also with the court system and community agencies.
  • Prepared court reports; attended court hearings; testified; and contacted juvenile at home, in school or at other locations Coordinated services, staffing, including multi-disciplinary staffing and assessments as needed.
  • Referred youth offenders to appropriate sources in the community for rehabilitation.
  • Checked with various agencies to make sure the youth's obligations were met, such as community service requirements and court appearances.
  • Checked the status of youth's school/and/or employment record to ensure that it met the court's requirements, included, attendance and grades.
  • Monitored juvenile behavior included payment of court fees; attendance at schools, counseling, or community service as directed.
  • Conducted random drug testing ordered by the courts.
  • Maintained a supportive relationship with each youth in my caseload.
  • Counseled with juveniles, family and other person and / or agencies as needed; provided Crisis Intention Counseling to families.
  • Attended staff meetings and training conferences as required.
  • Maintained relationship with other community agencies.
  • Submitted timesheets and mileage reimbursements timely and correctly.
Expected in 1981 Bachelor of Arts | Sociology Mercer University, Macon, GA GPA:

Expected in 1979 Associate of Arts | Communication Miami-Dade College, Miami, FL GPA:
Expected in 1976 | Miami Edison Senior High School, Miami, FL GPA:

excellent interpersonal skills, counseling, client, documentation, notes, meetings, mental health, mentoring, organizational, quality assurance, receiving, record keeping, staffing, supervising, phone, time management

Additional Information
  • 4/1984 – 1/1985
  • Europe Basketball League, Nice, France
  • Small Forward and Big Guard
  • 10/1982 – 3/1984
  • Canadian Basketball League (CBL) Ontario – Windsor, Ontario
  • Windsor Eagles
  • Small Forward and Big Guard
  • 6/1981 - 9/1982
  • Washington Bullets, Third Round Draft
  • Small Forward and Big Guard

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School Attended

  • Mercer University
  • Miami-Dade College
  • Miami Edison Senior High School

Job Titles Held:

  • Fast Program Coordinator
  • Overnight Part-Time Direct Care Worker
  • Social Worker
  • Juvenile Probation Officer


  • Bachelor of Arts
  • Associate of Arts

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