Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
Professional Summary

My name is Jessica Claire, I am 17 years old and I have almost 4 years of experience in the fast food industry. I am a Experienced manger that demonstrates success in developing and motivating strong restaurant teams to assist many customers hourly. Keeps all areas clean and sanitized while managing inventory and preventing waste. Positive and upbeat with customers and team members alike. Flexible, results-oriented Manager offering focused leadership and providing operations knowledge to drive profitability. Exceptional communication and staff oversight skills. Consistent career history of operations improvement, team building and revenue increases. Energetic Kitchen Manager enthusiastic about working with high-performance teams. Personable, responsible, and hardworking professional. Dedicated to innovative dishes, effective budgeting and top-of-the-line customer service. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position in environment. Ready to help team achieve company goals.

  • Parenting and Child development class course, Taken a baby simulator home for the weekend and made a 98%
  • NJROTC helping around and being promoted for being responsible, leading, constructing, active community work and service .
  • Highest gpa of 3.4
  • Supervised team of 9 staff members.
  • Participated in the Big Flag color guard for the national anthem
  • Being the fastest girl sprinter in track and field. Helping those with the stance and durability to succeed in running. At Saint Stephens High school
  • Giving advice on what the other cadets should do and how they should look for what is expected of them.
  • Lead the Step team at Saint stephens high school into the gym and performing in front of a big audience 3 different times
  • Food preparation and safety
  • Food plating and presentation
  • Natural leader
  • Inventory control and record keeping
  • Recruitment
  • Staff Management
  • Conflict resolution techniques
  • Passion for customer satisfaction
Work History
Fast Food Manager, 10/2021 to Current
Wendy's CompanyAshland, OH,
  • Created and implemented policies to achieve customer satisfaction and maintain food service standards.
  • Communicated and negotiated with various vendors to obtain necessary inventory.
  • Supervised food preparation stations to observe hygiene and taste quality of food served to customers.
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
  • Correctly calculated inventory and ordered appropriate supplies.
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Identified team weak points and implemented corrective actions to resolve concerns.
  • Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
  • Clearly and promptly communicated pertinent information to staff, such as large reservations or last minute menu changes.
  • Applied knowledge of previous supply needs and forecasted business levels to estimate required supplies.
  • Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
Fast Food Team Member, 09/2021 to 10/2021
Hudson GroupSandy, OR,
  • Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
  • Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.
  • Performed food preparation responsibilities to meet franchise standards for quantities, speed and packaging.
  • Greeted customers promptly and took orders to keep flow of traffic moving.
Fast Food Crew Member, 11/2020 to 07/2021
Wendys RestaurantCity, STATE,
  • Took orders, prepared meals and collected payments.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Assisted other team members to achieve goals.
  • Performed food preparation responsibilities to meet franchise standards for quantities, speed and packaging.
  • Prepared variety of foods according to customers' orders or supervisors' instructions by following approved procedures.
  • Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.
  • Received and processed customer payments and estimated and communicated wait times accurately.
  • Monitored and replenished food and supplies stock at counter, in customer dining area and in food preparation area.
  • Listened attentively to customer complaints or requests and resolved issues without need to escalate.
  • Cleaned counter surfaces, dining areas and food preparation areas for maximum health, safety and customer satisfaction.
  • Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
  • Greeted customers entering restaurant with enthusiasm and warmth and served customers per 3 seconds
  • Reduced customer wait times by quickly operating customer window and sales register.
  • Performed shift change tasks each day to keep store neat and running smoothly.
  • Resolved challenging customer complaints to full satisfaction by promoting brand loyalty and maximizing repeat business.
High School Diploma: , Expected in 05/2022
Hickory High School - Hickory, NC
  • Continuing education in Health Care
  • Member of the step team
  • Awarded certificate for Parenting/Child Development

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School Attended

  • Hickory High School

Job Titles Held:

  • Fast Food Manager
  • Fast Food Team Member
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  • High School Diploma

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